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Gold Star Moments

5.0 (2 reviews)
Closed • 9:00 am - 7:00 pm

Gold Star Moments Photos

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8 years ago

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9 years ago

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Anna Mathilda Photography

Anna Mathilda Photography

(2 reviews)

I hate writing bad reviews that could affect someone's career, but I don't want anyone else to hire…read moreher and lose money and memories like we did. It's been over 9 months and we have yet to receive the bulk of our pictures. She initially sent us a few 'proof' pics after our photoshoot in July 2021, but has stopped communicating with us regarding the remaining pictures or the option of a refund. We even gave her the option of sending the pictures unedited, but have now been completely ghosted. Our patience and understanding through this waiting period has now waned due to her lack of communication and follow through. We feel as though we lost time, money, and most of all, the mementos from our special day. This was especially disappointing for our parents overseas who could not attend our wedding due to Covid19.

We are nearly at a year since the date we got married. We are 1 of 16 couples who are still waiting…read morefor wedding photos from Anna. We receive ad hoc emails promising that our photos will be edited and sent but then we receive nothing and we then have months of no contact. We have requested the unedited photos but these have not been provided either. We are angry, fed up and very stressed by the whole situation. We paid a lot of money for a service that hasn't been completed in a year. If Anna just provided the unedited photos to all the couples waiting the situation would be over but here we are still waiting. We hope that we will get the photos one day but that is looking less likely and it's heart breaking that those memories of our special day could be gone forever. It's a disgusting way to treat the people that trusted Anna with the most special day of their lives

Gold Star Moments - photoboothrentals - Updated May 2026

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