The staff was very rude and uninviting. My brother and I brought a ring he got his girlfriend there…read moreto get resized and they told us to take it back from where we got it and return it and to buy a ring from them. Very unprofessional and made us feel uncomfortable. Also the centre stone was in perfect condition when we brought it to them and it's all cracked. I know it wasn't an expensive ring but it still meant a lot to his girlfriend and she's very upset now.

I had sent a ring in for a size adjustment for my partner I received a phone call from the store…read moresaying it was ready it fits perfectly only issue is the stone in the middle of the ring looks like it was pushed down and damaged mind you this is not a super expensive ring but it hold important sentimental value so I'm not impressed with the lack of care for my jewelry

I have been planning to create a family ring for myself for a few years now just waiting for my…read moredaughters to complete their families. Hammond Jewellers was my first choice as my husband and I purchased our wedding rings there. The associate was very helpful choosing the perfect ring, the stones and planning the arrangement, I was pleased with the price as well. I would recommend Hammond Jewellers as well as purchase from them in future.

Our family has dealt with Hammond Jewellers for 25 years. We have continued to deal with them even…read morethough we have moved to another city. I brought the same anklet in twice for repair of the chain itself, and the second time, left with it in my purse instead of putting it on. When I returned home, I noticed that the clasp was loose. When I woke up in the morning, the anklet and charm were lying in my bed. I expressed concern when I brought the anklet back, saying I could have lost the $1,000 piece and also suggesting that Hammond Jewellers should pay for the replacement clasp since it was damaged when the anklet was in for repair. The manager squeezed the clasp together with some pliers and told me it was fixed. I questioned her, saying that it didn't seem like a reliable solution. I also told her that we were good customers and to know that I wouldn't be back if she didn't replace the clasp free of charge. She asked for my name and allowed me to walk out of the store. Terrible service.

The piercer was very kind, genuine, and welcoming as soon as I went in. She managed to squeeze me…read morein and made me feel at ease. Never felt so welcome and relaxed in a piercing/tattoo shop. Definitely will go back here for any other piercings I want. They also have a good selection of jewelry for sale. Prices are great!

The women who pierced me was so lovely! I'm not sure what her name is but she had blondish hair :)…read morevery lovely women. Made my experience enjoyable because of her upbeat personality. Very reasonable prices too

Lanka Jewels has been my boyfriends go to jewelry shop for the past two years. He has chosen almost…read moreall of the jewelry from their store, because it supports local businesses and that they have a wide variety of options. I own a rose gold band with small round cut diamonds from them, and I am always grateful for when they're able to clean it for me. In addition they offer Moissanite products including earrings. They have become my go to set since receiving them. I have no complaints with any of their products I have to date. And when we recently went in to look at engagement rings sadly there was not the perfect ring for me, but they mentioned how they could have a custom made ring made for us. I wore my ring and earrings in a recent Photoshoot. I personally appreciate smaller dainty jewelry and that is why I love the ones I have from Lanka so much.

I am so disappointed in Lanka Jewels and their scummy and sketchy business practices. I ordered…read morethis custom necklace for a very special Christmas gift for my mom. The mountain has special meaning and is really important to both her and my whole family. The photo on the left is the design I sent them, the photo on the right is the job they did. It looks absolutely horrible and absolutely nothing like what I asked for. When I told them I was not happy with what they did, they refused to do anything about it. They won't return my money, they wont give me a new blank necklace so I can take it somewhere else to get it engraved properly. They can't buff it out because the necklace is already so thin and the lines they carved into it are so deep. Not only did this cost me close to $500 and I had to save up money for this special gift, I now don't have her Christmas gift ready in time due to this abysmal job. I can't give this horrible work to her, it looks like a toddler did it. The design is crooked, the lines have mistakes and there are random marks all over it. It's just so bad. I probably could have done a better job honestly. I spent over 40 minutes in store after receiving it, asking for them to give me my money back or give me a new necklace. I spoke directly to the owner. They kept arguing and refusing to give me a refund, even going so far to insult me as to try to sell me another necklace they had for 50% off. I was actually crying from the way they were talking to me. This is disgusting to do to a family at Christmas time. I will provide an update if the business resolves this issue but buyer beware. They will take your money, do a pathetic job and do nothing about it.

I love this place so much! I went in today looking for something and the staff here always go above…read moreand beyond. I believe the gentleman's name was Chris who helped me and he gave me such great advice and he truly cared and was happy to help. I left with what I wanted and more and my day was brighter. Thank you to all at emerald moon

I went into this store about a year ago. The people were all so friendly and knowledgeable. I was…read morereading some of the comments and was very disappointed that people were judging the store due to the masks. I must say that I much prefer to shop in a store where they are not wearing masks, especially and metaphysical store. Shame on you people that are so scared and judge people that should have free will to do what they believe, not what they are mandated to do. It is a wonderful store.

After submitting pics of the damage I received a quote for my repair. Dropped it off on Friday and…read morepicked up on Monday. Quick and friendly service with payment options that prefer debit transactions vs MC/Visa.

Thank you for engraving the Grad gift so quickly. A great…read morejob, elegant & she loved it. Thank you Anna & company. Although we travelled by train, etc., from Langley, the trip was worth it.