I would have given a five star review until Dr. Mancini terminated me (a 69 year old woman with…read moreunderlying conditions) as a patient during the pandemic without even the courtesy of a phone call. I was a long time patient of Dr. Mancini. It is a concierge practice and I paid for the care of a doctor. When she went on maternity leave I wished all the best for her. I was not happy to find that she hired a nurse practitioner to cover for her rather than a doctor. I had excruciating pain on my left side near my rib. I did get an in person appointment and she said I had a bruised rib. She said I could get an x-ray. She called to say the x-ray showed an enlarged spleen. I was concerned and saw the nurse practitioner who sent me to the emergency room "in case my spleen exploded or something." Luckily I went to the emergency room where I was diagnosed with Costochondritis - a muscle problem that causes extreme pain. This should have been obvious since I have chronic muscle pain. My chiropractor in NYC, bless him, knew exactly what it was and how I got it and has made the pain lessen considerable. I went back because the nurse practitioner wanted more blood tests. She called to tell me that something was high. I asked if I could call to discuss the blood tests. She said no. I decided to get a complete exam in NYC (I live in NYC and in MA). Turns out is normal for the spleen to enlarge slightly when the body is under stress as it is sending out more white cells. My bone density is good and all my pain is muscular. My heart is good. I have lost 40 lbs and gotten my sugar down from 11 to 7.5. Still have to get it to 6 - but you would think these would be things a medical practitioner would know and want to share with me. When I asked when Dr. Mancini was returning I was told August 17th. I got this e-mail from her. "Jan, It has been brought to my attention that you have been unsatisfied with the care you have received since my going on maternity leave and were upset by my taking maternity leave in general. I was also made aware that you were verbally abusive, using profanity, towards our office manager. For these reasons I feel it best you find an alternative primary care physician. I am sorry it has come to this, but I feel the doctor-patient relationship has been irreparably damaged. The date of termination is August 1, 2020. - Dr. Mancini No phone call. No response to my e-mail replies. I was unsatisfied with the care I was given because I was misdiagnosed and not given appropriate information. I never was upset by Dr. Mancini taking maternity leave - I wished her all the best. All women need maternity leave. I did use profanity. Walking - in excruciating pain - to the office - I was made to stand outside in the pouring rain when they knew I was there for over 10 minutes. When I came in I said, "No patient deserves to be treated like s**t. I am a human being." I have a Masters in Counseling degree and if a patient of mine who had always been friendly and responsible reacted that way I would view it clinically as a sign of extreme stress (which it was) and would have checked in to see if they were okay. I have been in other medical places during COVID-19 and strict protocols never involve patients being locked out in the rain. I would have lived with all of this because of COVID-19 but the fact that a doctor would terminate a 69 year old patient with medical problems during a pandemic without even the courtesy of a phone call is inexcusable. When I found Elitra Health in NYC I actually cried during my exam because it felt so good to finally have an intelligent, competent team of people caring for my health. Dr. Mancini also prescribed inappropriate medication but that is another story.

As I started moving into my 40's I realized I needed to take my health a lot more seriously than I…read morehave been when I was younger. I signed up with Gold Direct Care after I heard about what Dr Gold was doing. I was drawn towards the idea of having a doctor who will spend as much time addressing my concerns as necessary. I have been pretty disappointed with 10 minute consultations with previous doctors who don't have time to listen and never really get down to the root of the problem. I got the feeling that they have to make a very quick decision and hope for the best. Try this, take that, come see me again in 6 months. I realized that I have to take my health seriously. Good health is one of the most precious things we have. I made a clear and conscious decision that I do not want to be part of the herd anymore. I wanted a doctor who I have access to. I wanted a doctor who truly cares and who knows me, and I wanted a doctor who had the time to do his job properly with my best interests at heart. I have been with Dr Gold since he started his Direct Primary Care practice, and I am completely satisfied. My first consultation was over an hour. I send him emails which he responds to right away. I have his cell number and I have 24 hour access if I should need it. (Not that I think I will, but it is a comforting thought.) I had a chronic health issue for quite some time, and nobody has been able to get it under control. With Dr Gold's care he had it taken care of within the first month. We spoke often and tried different prescriptions. He consulted with other specialists and before long had the whole situation under control and everything back to normal. I did not get kicked around from one specialist to another, from one test to the next. In the end it was his direct pragmatic approach that solved a complicated situation without having to send me in for a complete "refit". It is also a pleasure to work with him. He has a great sense of humor and a nice personality. It feels like you are talking to an old friend, which takes the anxiety out of visiting the doctor. If anyone is on the fence on whether this is a good fit for them, take it from me, you will definitely not be disappointed. If you take your health seriously, this is a smart investment. Investing in your health is investing in yourself and your future. Dr Gold practices modern medicine with a traditional approach. Everybody wins! I can't recommend it highly enough.

I love my primary care physician but the staff I'm dealing with right now is absolutely…read moreincompetent. Nearly 2 weeks of trying to get them to correct their error of calling in the wrong medication for approval through my insurance company. It's not that hard!

This office is routinely unorganized, and unreliable. When I moved to the area I found them because…read morethey had doctors taking new patients. After a month with my new doctor, I get a letter saying she left the practice and had to select another physician again. When I decided to go to a new office, it took over 3 weeks to transfer my medical records and even then they still forgot to send all of them. I had to go to the office to pick them up and even though I had just talked with someone on the phone, when I got there no one knew who I talked to or where the rest of my documents were. Really poor experience

Genius concept CVS! What a great experience! This is the…read morehighest level of "Walk In Clinic" or "Urgent Care" facility that I have ever seen. Greeted with compassion by Natalia at reception, thorough intake and vitals taken by the very kind Hafsa, and a legit full doctors appointment with Dr. Gutmanovich (Dr. G.) this past Saturday. Had a horrible cough and really did not want to go anywhere, especially to the always long wait at the local ER, so gave this new office, WITHIN the CVS in Swampscott a shot. At 3:30 I found them online and put my name in for an appointment at 3:45. Could not believe it. Got right in, and, I needed scripts. Dr G. ordered the scripts as we talked. I walked out of the office, walked over to the Pharmacy, and scripts were waiting for me!!! No traveling to a pharmacy elsewhere, or being sent to another office...this was fantastic. And the staff here, I found out, are THE staff here. So my chances of seeing Natalia, Hansa, and Dr. G. for my next ailment, knock on wood, are pretty great. They have a full facility here. They do x-rays, stitches, pretty much anything that doesn't call for extreme care. Highly recommend!!!

Service and just about everything is bad about this CVS since it changed. Pharmacy is overwhelmed…read moreand staff are rude. I used this Pharmacy for 40 years. Worst it's ever been!

Wow! I am an oncology patient and have been seeing Dr. Z and Megan for over a year now. The Dana…read moreFarber Palliative Care team highly recommended Dr. Z and referred me to him. I was a person that grew up with fear of drugs (blame Nancy Reagan & Tipper Gore LOL), especially cannabis. Dr. Z and the NP Megan have explained the use of various cannabinoids and specific terpine profiles that I am FINALLY able to have some relief! I have been able to get some sleep at night, which is AMAZING after years of insomnia. I have learned about how to use the least amounts of THC and be able to function with less pain during the day-- This is what we are currently working on, and it's been eye opening. It's an incredible balance of science and art. I feel like they have taken the time to understand my specific situation, developed a plan, and based on our zoom conversations/appointments we have been able to figure out which strains/profiles have the best outcomes for specific situations/times. I don't want to feel HIGH, I want pain relief and to be able to eat properly. ECS Wellness -- Dr Z and Megan have made my life a much happier one. Trust the process, follow the plans, AND keep asking questions. They will get you the relief you need!!

I have been seeing Dr. Zaklin for a few years to get a medical marijuana card. I was in a serious…read morecar accident many years ago, and have had issues since then. He will take the time with you and he's very knowledgeable about cannabis, and other holistic approaches to healing.

I was able to get a prescription for emergency epipen and rescue inhaler days before leaving for…read moreoverseas travel. Great option instead of trying get appt with primary care. Upon return from travels, was treated for sinus infection and exacerbated asthma. I recommend to pre-register online to confirm best time to come in. Thanks for your excellent care, AFC Swampscott.

I rarely leave reviews, but my recent experience was unacceptable. The front desk staff member I…read moreencountered was shockingly unprofessional. Their appearance alone set the wrong tone--tattoos on full display, scrubs so tight they were inappropriate, and a generally unkempt look. Even more concerning was their attitude: curt, dismissive, and flat-out mean. When you walk into a healthcare setting, you expect professionalism, courtesy, and at the very least, a welcoming demeanor. Instead, I felt judged, rushed, and unwelcome. First impressions matter, and if this is who they have representing the practice at the front desk, it reflects very poorly on the entire operation.

This place is a joke. I like my physician Dr Jaworski but I will be looking for another provider…read morebecause you will have to make 30+ phone calls to the office just to get a referral for anything. And even then in may not happen. I have great insurance so that is not the issue. Luckily this isn't for anything emergent or else I would be really in trouble. I don't understand why it is so difficult for people to do their job. Do not waste your time like I did, go somewhere else where people actually know what the hell they are doing.

Not sure why the negative reviews. These people are the bomb! Smart, dedicated, friendly, caring…read more.. the whole package. I've seen Dr. Kims and Dr. Klavdia and they are wonderful! Great nurses, too! And what a great service they do for the community!!! Anyone is welcome to be a patient, regardless of insurance or no insurance, ability to pay, etc. Same quality of care as the big name places, but more cozy feeling.

Avoid this place. Their care isn't trustworthy, especially when it comes to billing--expect…read moreexcessive and unjustified medical charges. The facilities are gross, with hair and what looked like blood on the floor. Support staff is not very friendly.

From the owner: Charter Health PC is an internal medicine practice serving several Boston area communities,…read moreincluding Salem (main office), Chelsea, Lynn, Peabody, Danvers, and Beverly.Our nurse practitioners and physicians deliver health care in multiple settings, including primary care, addiction medicine, women's health, hospital medicine, and nursing homes. Our team averages more than 10 years of clinical practice in their areas of specialty. We all share a commitment to patient care and professionalism.

It doesn't get better than Dr. Charles Connelly Jr Excellent…read moreFOOT CARE !care, excellent advice, beautiful atmosphere feel valued as a patient and heard polite personable a place that cares for every patient. No one is better than the next. Everyone is valued and treated with dignity and respect.

Dr. Connolly was able to see me right away for a very painful ingrown toenail (ick). He is really…read morefriendly, personable and explained everything really clearly. Convenient location across from Marshall's in Swampscott.