The owner is friendly, the staff is friendly, the store is very clean, they will give you a great…read moredeal, or they will take the time to explain why they would be unable to buy something from you. The prices are extremely reasonable, and they have a great selection. The best thing is that they talk to you like they would really like to do business with you

Trusted and reliable. He helped me as much as he could. I'll do business with him any timeread more

Had a lot of old silver coins that were only worth scrap silver value…read more Brian waited on me and gave me about 85% of the daily quoted silver price for that day. That is amazing since he has to melt it down to sell it at market price. I looked around and no other place would pay such a high price for my silver. Brian was very professional and welcoming. I will definitely go back to sell either gold or silver metal.

I went in to see about selling my Lenovo laptop only to be met by a group of people who couldn't…read morehave cared less about my business. Granted, they had about 15 laptops on display already.... Yet they showed no interest in communicating about the item nor were they very friendly and willing to negotiate on price. Lastly, the older lady was pretty obnoxious just speaking with in general, just felt like an extremely low energy place. At least I know not to try that place again.

I took in 10K & 14K gold wedding bands (2) and was offered $350 dollars at Gold Rush. Immediately…read moreafterwards I decided to do some comparison shopping and went to Diamond & Gold Buyers on Freeport Rd. in Aspinwall and was offered $465 dollars - a whopping $105 dollars more. Needless to say I took the much higher offer in Aspinwall.

Alexis is knowledgeable and so personable. She's professional and takes her time with you and also…read moreexplains what she is doing. She's wonderful!

We went in because my engagement wore thin and broke In the back. The broken part pinched my skin…read moreslightly. My wedding band also needed some smoothing up. We were told the repair would be around $630, as it needed a half shank. We tried to ask about other options, even a new setting. Just to see what was available. They would not even show us any settings, saying it would be around $2k. They suggested coming back in 3 weeks because of the pinched skin. They said my ring size would be different than it has been for 38 years, even though my ring still fit perfectly. Apparently they assumed we were bums and had no money. We were literally given the brush off! My husband recently purchased a pair of earrings for me there and has made several purchases over the years. We went to another local jeweler, we were greeted with a smile, they gave us all our options, showed us new settings. Examined the broken ring closely and said it not only needed a shank but the prongs were worn. We got a quote of almost half of your quote, to do a more extensive repair. We will no longer ever purchase from James Douglas Jewelers again.

James and team do a great job! They repaired and cleaned my ring and it looks brand new.read more

Great experience here. Best prices and cash paid on the spot for my broken gold. Would recommend…read more5/5. Will definitely go back.

Quick! And the process was much simpler than expected. Would recommend if you need somewhere to…read moreevaluate your valuables.

I have been buying diamonds there for 58 years and have friends and family that have loved dealing…read morewith them saving money for Quality diamonds, watches ,rings bracelets etc!.

I love this place. We have been dealing with them since 1984 when we bought my wife's engagement…read morering there. Now, even though we live in Charleston, SC, we send jewelry for repairs to them when necessary, and have continued to buy from them on occasion. They are 100% accommodating, reasonably priced, and always excellent service. Oh yeah, and they are nice people.

I can remember going to this store as a little girl, saving my money to pay on my layaways. I…read morerecently moved back to this area and have become a frequent shopper again. Every time I go, the employees are SO nice friendly and helpful, especially Dawn. They really go above and beyond to help you find what you are looking for. I love the personal touches and care you get from this family owned establishment rather than the chain type stores. Keep up the great work!

I stopped by to drop off my dear mothers earrings (the stem was missing from her 14k gold earrings,…read moremy newly departed step-father had bought for her) First thing that amazed me is, they take close up pics of your jewelry to alway identity that it's yours. not only did they make me feel good about leaving her earring but the two ladies that helped men were fantastic and made me feel very good about giving my hard earned money to a local neighborhood owned business!! Great job MarBills Staff and Ownership!

Jeremy is a very good man! Fair, honest and always willing to make it work for you…read more Always quality pieces and good pricing, clean, constantly changing inventory!

Great customer service. Guy who checked me out was hilarious. Honest and fair. Would definitely…read morerecommend.