Customer service has always been amazing. My family has used them for many years and they never…read moredisappoint.

I have had sizing and repair done here and it's been flawless. They were able to "re-tip" the…read moreprongs on an antique ring that I bought online. I just bought another ring online and am going to take it up to Carroll's for sizing and to have it checked out. They are my go-to.

I've had two very special pieces of jewelry repaired here. There is no way I would let a chain…read morestore mail my family diamonds off. All work is done in-house at Carroll's. They did a great job and in a timely manner. Alll the employees are helpful and easy to work with. They also have a great selection of jewelry in stock. Im glad I stopped in and will go there for all my jewelry needs.

I went in to sell 2 10g gold bars I purchased from JM Bullion a AAA rated gold exchange. After a…read morebunch of crap with him converting the 10 grams into some unit of measure nobody uses and a story about JM sometimes selling fake gold (yeah right) I had to just say what will you give for the 2 bars weigh it in any method you want I got an offer of $510 below spot price. I was in a bind and he was glad to take advantage of that. Keep in mind these were .999 pure gold Suisse gold bars not a 10k necklace I stole off an old lady. There you go buddy, enjoy the gold, money well wasted to know what kind of character you don't have..

I've been to Gold Rush for years now, every time I go to get a gift or repair an antique piece or…read morejust a watch battery, I'm always pleasantly surprised with their work ethic and craftsmanship. Thank you for continually keeping our jewelry beautiful, sparkling and shine.

Waited 2 weeks for my emergency necklace link repair this crimped job broke the next dayread more

Took my granddaughter in to get her nose pierced. Walked in to a very friendly atmosphere and it…read moredidn't stop there. Everything was explained and we were left to make our own decision on what type of hardware she wanted. We opted for just a silver ball to start but will definitely go back for any upgrades she wants. There is a plethora of options is many colors and 14K gold. It was very clean and everything was sterilized before they started. He also explained step by step what he was preparing to do. We are now contemplating matching tattoos for me, my daughter and granddaughters. And I know it will be done here once we choose our design. Very relaxed atmosphere over all!!

Super nice people and got me in right away!! Shawna did amazing! Really clean and comfortable place.read more

All around great people and great to deal with. Very trustworthy and reliable. I would highly…read morerecommend anyone going here.

If you're needing any type of jewelry repair Todd's is your answer! This fine establishment…read morerestored a sentimental watch that was given to me. It was given to me Christmas decades ago by my deceased Mother in-law. It took some time to restore it. They found another watch. (see photo) They enjoy working and this is the only shop I patronize because customer satisfaction is their top priority. They also offer new watch battery replacements, have exquisite gifts, and will clean your jewelry. Todd's only charged me less than $40 for my new watch bracelet and the restoration service. This business is an absolute gem!

I drive over an hour and half just to do business at Steve's. I have a lot of family heirloom…read morepieces and I will not trust them with any other jeweler. I have been carrying my jewelry to Steve's for about 30 years. Highly recommend!

Do not waste your time here if you want something custom made! I dropped off 2 rings in Sept of '23…read moreto have Steve make a custom ring for my wife. He told me he would have the ring ready Jan '24. I called in November because we hadn't anything from him on what his design idea would be. The lady told me "Steve said he would have it ready in January as promised." December comes still no sketches. January 11 rolls around and I call again. Steve gets on to tell me hasn't even attempted to get started on it yet. I'm like you told me it would be ready the last time I called. Then he asks me if there was a special occasion or something like birthday or something coming up. Ummm do what?? Why do I need to have a special occasion for you to actually do the work you promised to do?? So it only gets expedited if there is a special occasion? What a waste of 4 months. Bottom line folks, if you want custom work go somewhere else and don't waste time with people who can't honor their word.

I just want to come on here and say that I owe a huge thank you to Amanda, Andrew, Trinity, and the…read morewhole Clarksville Jewelers crew. We have come in with multiple pieces of jewelry needing cleanings, fixings, and did two custom rings through them. They are a phenomenal business that goes above and beyond with what they do and truly care that the customer is happy with their pieces. Their prices are fantastic and they're really willing to work with you when it comes to look, budget, and everything else. I cannot recommend them enough and their service speaks volumes about how great they are as a business.

Closed early due to Halloween? No note on door. No notice of any kind. Myself and another car left…read more Closed on weekends, so drive across town after work to arrive before closing only to find they close early for this special holiday.