Dear Store Owner, I…read moream writing to share a disappointing experience my husband and I had with a purchase from your store during our recent vacation. My husband purchased a ring and bracelet for me as a special gift, spending close to $300 total. Before making the purchase, I specifically asked the sales associate multiple times whether both pieces were sterling silver and made with natural turquoise. We were assured that both items contained natural turquoise and sterling silver. Since returning home, I have had the ring examined by a local jeweler and was informed that the stone is actually dyed howlite rather than natural turquoise. As you can imagine, this was upsetting to learn, especially because the items were purchased as a meaningful vacation gift from my husband. What is most frustrating is that we relied on the representations made by your sales associate when making our purchase. Had we known the stone was not natural turquoise, we would have made a different decision. Unfortunately, we do not live locally, making an in-person return impractical. However, I wanted to bring this matter to your attention and see whether there is anything you might be willing to do to address the situation. We would appreciate any assistance or goodwill gesture you feel is appropriate. Thank you for taking the time to consider our concerns. I look forward to hearing from you.

Customer service is top notch with the gal that runs this location! They have a beautiful…read moreselection, something for everyone's taste and at reasonable prices! Check it out!

An extremely attractive display of lovely jewelry. The owner was more than gracious and is…read morededicated to her craft. I don't think I've ever felt so comfortable in a jewelry store. If you want someone that will work with you on what you want, I would strongly suggest this is the place to go. Yelp should note they are in a new location in Lake Geneva

I have fallen in love with Geneva Lakes Jewelry!! Lynn is a true gemologist, and really knows her…read morestuff! She is so creative and kind. I have bought jewelry from her, have had jewelry repaired and she has also redesigned jewelry for me and I have been super happy with everything! I recommend GLJ 100%!

My wife has always loved opals and she wanted a ring for our anniversary. We drove up from Chicago…read moreand spent the afternoon looking at the most gorgeous stones we've ever seen. Dennis, The Opal man himself, even brought out a selection of unset stones for us to look through. The staff was incredibly helpful and knowledgeable and Dennis went above-and-beyond to make sure that my wife's ring was exactly what she wanted. She's been crying tears of joy every time she looks at her ring. If you have someone in your life who loves opals, I don't think you'll find a better experience elsewhere.

From the owner: Unique Opal Jewelry.read more

My daughter and I were in town and stopped in to see their latest treasures. I was hoping to get…read moreanother pair of readers but they didn't have big ones like I got before. I did find a cute bracelet and a pair of earrings and my daughter got a layered chain that she loves. The same lady that waited on us last year waited on us. She wraps the jewelry very nicely which we appreciate. Whenever we're in Lake Geneva we make it a point to stop here.

A lovely shoppe that sells bracelets, necklaces, earrings, purses and scarves . There are some for…read morekids too like rings. I got a nice 3 pocket chocolate brown crossbody purse. I like it alot !!!!

I can not recommend Chinawest enough to everyone that I know. I went to them for my wife's…read moreengagement ring and our wedding bands, and they all turned out stunning. Kathy is incredibly knowledgable and was very helpful guiding me along every step of the process. I will be going to Chinawest for any and all of my jewelry needs from now on!

From the owner: Jewelry at Lake Genevaread more

Great Transaction, set and appointment and kept it. Clean store friendly owner and had a great…read moreexperience here

Wisconsin Precious Metals and Refining Services - Refining may be in their name but they are NOT…read morerefiners. They are just a coin dealer like hundreds of others. The "refining" is just to fool you into thinking you are getting a deal. You aren't. They say they will give you spot prices. If you go there, know what spot prices are or they will discount them to your disadvantage. Know what you have and what its worth. Otherwise you will get clipped.

This is such an adorable, welcoming shop in Lake Geneva!…read more The shop offers a nice selection of boutique clothing for women and children. Here you will find casual and dressy casual wear, super cute, unique items for kids, and many accessories. If you are looking for something for you or your child that is different than a department store find, stop by and see what the shop offers. Prices are spot on. It's important to remember that boutique clothing provide an opportunity to obtain unique pieces that not everyone in town wi be wearing. This means you might expect to pay a little more. With that said, I thought the prices were extremely reasonable- $28-$60 or so per piece. I noted some necklaces and other accessories for $12. It's worth noting how extremely friendly the owner is. He was super sweet to my girls. His two dogs were in the shop, and he even brought one to my toddler so she could pet her. These are the types of small businesses to support.

Wonderful boutique located in the heart of Lake Geneva! All of the clothes are special and unique…read more The staff is warm and helpful. I've been coming here for years and have never been disappointed. The quality of the clothing is definitely there. Be sure to check it out when you're in the area!

What a unique antique shop. Located in the former game room of the Lake Geneva Bowling Alley…read more Every nook and cranny is filled with unique items. There are items from the floor to the ceiling. They have home items, a large selection of beer cans, sports items and vinyl records . Definitely worth a visit.

Visited Carolyn & Mike of Antique Unique Vintage Shop yesterday in Lake Geneva...at their new shop…read moreand location with The Lake Geneva Bowling Alley...at 192 East Main Street. Carolyn & Mike have an old-fashioned antiques and vintage business -- yet their collections range and diversity are so fun to browse through and enjoy. So much for repurposing lovers and those that know...antiques and vintage items are well made and make great new home pieces for anywhere...businesses, homes, vacation cabins or houses, front porches...you name it...they have it. In addition to all things home and more, their collections include sports memorabilia, outdoor & more (vintage water skis!), Victrola players and vinyl records, books for all ages, gorgeous women's hats, and too much to list here. It is a work in progress since they moved from their former location and have only so much time each day to reorganize. Share their new location information--192 East Main Street, Lake Geneva--with all you know hunting for unique items -- and just -- fun for all ages. But all useful! (Their shop is a collector's dream too!). Hours open are Thursday through Monday 10-6 but call them if you need something 262-903-5349 and they'll get back to you ASAP. Support small business, and especially Carolyn & Mike, you'll be glad you did!