My goodness what a GREAT experience!!…read more My mom and I went into Erwin's Jewelers as we had both of our independent jewelers in our hometown retire and close up their respective shops. We took Dad's watch to get a battery changed and they replaced it quickly didn't even charge us 20 dollars to do that. While we were waiting, we also had mom's ring checked and it was fine. We also looked at their shop and they had beautiful jewelry and 2 full cases loaded with sale items. Just a really nice shop and we will definitely be back for repairs and other jewelry needs. Thank you so much Erwins! Much love to you and continued success!!!

Went in to see if they could sided my bracelet back together but $30 seemed a bit much ..so I opted…read moreto not use there services..she recommended going back to where I bought it..we asked if the could repair a Rolex watch and were referred somewhere else..a little pricey for me..nice little shop ..staff was nice ..

I asked them to design and make a ring of my late husband's necklace…read more It turned out exactly as I imagined. Goldsmith did wonderful work.

I had a great experience here! I walked in with a pair of my mother's earrings for an appraisal,…read more(my family's chipping in to help out my grandparents.) The owners were really helpful. The earrings are cubic zirconium, they didn't charge me for the appraisal. The pieces they have under glass are really pretty and definitely worth checking out.

After talking to the owner he recognized that there was a break down in communication and he…read moregenuinely want to make it better. He took my criticism well and promises to do better. I believe him and will definitely bring my business back if I ever need another piece of jewelry. They did a great job and I'll recommend them to others.

Fantastic sales associates who helped me find the perfect ring and earrings to match an outfit. The…read moregirls were very eager to help with smiles on their faces. I know I will be going back!

Super cute one of a kind items for sale here. I found something to buy for my husband,…read moregirlfriend's & myself! We also had them set a multi function watch $40 & take out a few links $20.

If could give a zero I would, they are a watch repair, but don't offer leatherwork or any repair…read morelike that. We now live in a throw it away world. Update: I bought a 21mm strap on amazon and took the hoop off it to add to my old strap. I was able to fit it easily over the clasp just fine. The sales lady said that wouldn't be possible when I suggested buying a strap from her and taking the hoop off it to put on to mine. It's my dead grandpas watch so it has sentimental value to me. Your sales lady did not care at all about it and had attitude toward a younger customer as me. 0/10 experience

customer service needs training on etiquette. Came in to the store to get my rings inspected and…read moresent off to clean. There was 3 reps none of which acknowledged me and at least said " we will be right with you". Nothing. Been waiting for about 10 minutes now and still no eye contact or acknowledgment of myself or the other lady who walked in.

I purchased a ring and had a stone mounted to the ring. Shortly after that, the stone fell out,…read morewent back to the Shadow Lake Mall store, and they repaired, but with a different stone... They informed me that there was a show coming up and I replaced the stone with the correct stone. They took my information and never called me. Now they're telling me they won't honor the replacement. I had to buy a new stone.. Beware when shopping at a rinky dinky jewelry store....

This is in fact a vintage oasis. There is a ton here to look at, you would be missing out by…read moreskipping a trip to check out this store. They've got everything from dresses to glass ware and back again. Amazing shirts, hats, shoes, glasses, vases, and even a few carnival items that I'm not sure are for sale or not. But very interesting. It's awesome to have found this place in Omaha, I'm excited to check it out next time I'm around!

Such a fun place to get lost in! I could wander here for hours and not get bored. I have found…read morethings from lamps to door knobs here when trying to restore my 1920's house from its "landlord special" treatment from its past. Everyone here has been super nice and helpful whenever I have questions!

I'm 48 years old! This is the first time I've ever taken the time out of my life to write a review…read more Let me start off by saying I'm absolutely appalled. I stopped in today with the intention of getting an appraisal on my wedding ring for insurance purposes. Living in a county that doesn't require masks, and working from home, I don't think to bring one with me. After I was buzzed in I mentioned I did not have a mask and she asked me to go back outside and she would slip one through the door. Ok understandable. Once inside I mentioned since my county doesn't require a mask I didn't think to bring one. She than proceeded to condemn MY choice not to wear one when not mandated, more than once. Masked, I tried to hand her my ring, which she wouldn't touch without gloves, then backed up about 10 feet. Even though it's not her place to judge me I probably wouldn't be writhing this review if she didn't out right lie to me. Remember I only went there for a $75 appraisal. She then proceeded to tell me my ring had a lot of wear and tear. She asked if I wear my ring all the time. I responded of course, it's my wedding ring. She with a condescending tone said she can tell. Whatever that meant. I'm writing this review because of what happened next. She said my ring needed thousands of dollars in repairs or I will start losing stones. I took my ring and stated I was getting second opinion. I took my ring to a very reputable jeweler in Bellevue with decades of experience that said my ring was very solid and didn't need any repairs. Based on my previous advice I questioned his assurance. This professional then showed me my ring under the microscope and pointed out how sturdy my ring was. If she wasn't snarky and condescending I might have been out thousands of unnecessary dollars. With the pandemic and small business owners struggling I definitely expected more. Shame on you. Buyer be ware. Don't let this place be your one stop shop get a second opinion.

I would highly recommend Bergman's to anyone in Omaha. Purchased my fiancees engagement ring here…read moreand the service was fantastic. They are very helpful and are happy to answer all of your questions. They do a good job of taking away any stress you might have in the process. My fiancee loves her ring and we're looking forward to going back in the near future. Ask for Martha if she's available.

I had a ring sized. Fair pricing and honest work. I will visit again and I would recommend.read more

I dropped my grandmas pearl necklace off to get restrung and it was done in a couple of hours! They…read moreare friendly and reasonably priced. I would recommend this place to anyone.