Very convenient for anyone in the Highlands area. Staff is extremely helpful and very friendly.read more

BE CAREFUL!!! Do not waste your time or money. Huge lack of professionalism. I left 9 items to be…read moreshipped across the country and only received 8. Moreover, I was told that I would be charged $200-$300 and was charged upwards of $600. I was also told that my items would be reinforced with tape and professionally packed and everything came destroyed and broken. I have over 20 pictures that I will be posting online (see here), as glass and razor blades came flying out of the box and all of my personal items (even a bin marked *important) were shipped in the same box as breakable toiletries. I've had to toss almost everything, and what I still have left wreaks of nail polish. The owner of this business had the audacity to call me a liar when I had a complete inventory (that I provided) of the 9 items I left at their store, and I only received 8. The customer service is some of the worst I've ever experienced in my entire life. One of the employees actually told me that it was not necessary for me to speak to a manager because they wouldn't help me. Are you kidding me right now? I am beyond appalled and have no idea how this place is still in business. They run their operation like a complete shit show. I was offered $200 but was not offered a refund or any sort of genuine apology. I'm mostly upset that my claim was not taken seriously, even after sending these 20 photos to the owner. This is completely unacceptable. Any business with clout would be appalled if this happened to one of their customers and would offer a full refund without a doubt. At the end of the day, they promised me professional packing, and you can see what I got, on top of an item being missing. It took me over 3 hours to clean up this mess.

The staff is great and very helpful! The service is fast, too. I'm in a lot from Amazon, and the…read morereturns are very easy. Amazon, too.

After being frustrated with all the mumbojumbo and that dam QR code mess from Amazon to do a simple…read morereturn of a watch that doesn't work plus an "affiliate" store here close to home that refused to accept my return package....i drove to the UPS store in Franklin and was greeted by a fine, wonderful young man who accepted my package, handed me a reciept in less than two minutes. WOWEEZOWEE! Just like America used to be and SHOULD BE! THANKS!

Nice people and great service. I highly recommend if you need mail forwarding or package reception…read moreif you are too remote for Fedex or UPS delivery service.

From the owner: Mountain Valley pack and ship will pack and ship your items to distribute with USPS FedEx and UPS…read more We offer mailboxes key cutting and so much more.

Micheal and his team were a delight to work with. I had a large print order that was executed…read moreperfectly. They also gave me a good deal on mailing the items out.

horrible customer service. They act like they are doing you a favor by doing your print jobs…read more Employee Hunter is especially rude and unprofessional

Hak is great, nice and helpful. Best service. Thank you!read more

Great convenient location and easy access from the 240. It's hard to find a shipper that takes…read moreFedEx, UPS and USPS. The owner/operator, Hak, is an incredibly kind and courteous man. He was very personable and helpful with my long list of shipping needs. So glad to find this place in the neighborhood!

Always friendly courteous service. The store has over time created a faster service system .. (…read moreyes, customers notice these things) especially during the holida

No matter what issue you have, you cannot call them, you have to come in their store to ask a…read morequestion. Do not know of another company in USA that does not make it where eventually you can talk to someone. Even Ebay and Amazon you can eventually talk to a person. This is arrogance and their are other businesses in the area that will take your call.

I used the mobile notary services. Very professional, and on time. Given my situation, Ms. Jackie…read morehad to correct me on things I did wrong in the spur of the moment, which made the service that much better. And the price was great given the urgency of the situation. Thank you for your service

J & L makes you feel like family from day one. Their credit building services are excellent, and…read moretheir workshops are a must. The workshops are fun, informative, and filled with real advice that prepares you for success. The owners listen, support, and connect you with knowledgeable people who really care about helping you to achieve your goals. If you're serious about fixing/building credit or buying a home J & L is the team you want in your corner.

I get my Amazon packages sent here as well as I have a mail box here. I love that you can come…read moreafter hours to get your mail in the mailbox and your amazon packages from the locker. Every time I come in during business hours the employee that I see always has good energy and takes care of whatever questions or needs that I have. I'm so glad that are here and I'm a safe neighborhood. Super grateful for what you offer and the customer service. Thank you!

Great place to get your printing and mailing needs. They have great social distancing policies in…read moreplace with clear signs and shields to protect their employees as well. The staff is also fast, friendly and delivers what we need

Very useful place , helpful ladies both times I've been. Great one stop shop in a pinch. When you…read moredon't feel like driving to. And for a notary it's nice to have options!

The response from the owner is a categorical lie. No expletives were used by either party and no…read moreparty was called any names ; the owner is clearly embellishing (lying) in an attempt to try to deceive anyone reading the review. I don't deny I was upset, because the owner, who was immediately belligerent and unprofessional, left the shipment sitting on the floor rather than give it to the FedEx driver! Furthermore, the shipment was prepaid! She had an opportunity to correct her employee's error, but chose instead to make a bad situation worse by summarily REFUSING to follow through with shipping the item because I questioned the inaccurate information I was given when I dropped off the shipment. The FACT IS, the original employee (who was ACTUALLY THERE when I dropped it off - the owner who fabricated the response WAS NOT THERE when I dropped it off) told me the tracking info would uploaded. To anyone reading this review, you will have to judge for yourself. Please read my original review. I stand firm by it in good conscience; it is 100% accurate. I WAS THERE on both days - the owner WAS NOT and ADMITS IT in the response.This owner is dishonest and unprofessional and is using LIES in a futile attempt to deflect from her failed management of the situation and belligerent behavior. Please consider taking your FedEx shipments to Dollar General or Walgreens where shipment acceptance information (which can be critically important when meeting a shipment deadline) will be immediately uploaded upon receipt - as it should be in 2023. Please avoid Mailboxes Express, where they are stuck in 1975 and aren't secure enough as people and business owners to respond to a legitimate shipping concern from a customer without going berserk.

We had to do some bid work for WCU and this was the best place in town. They allowed us to use the…read moreWiFi, gave us a place to work and they printed out all our bid work beautifully and promptly.

From the owner: B/W & Color Printing * B/W & Color Copying * Large Format Copying * Cutting & Die Cutting * Design…read more& Layout * Drilling * Booklet Making * Folding * Collating * Laminating * Numbering * Perforation * Scoring * Stitching / Stapling * Typesetting / Layout * Advertising Specialties * Banners & Vinyl Lettering * Brochures and Business Cards * Calendars & Flyers * Forms * Invitations & Accessories * Labels and Decals * Letterheads & Envelopes * Magnets & Memo Pads * Menus and Newsletters * Personal Stationery * Political Printing * Postcards & Posters *Rubber Stamps & Seals *Signs & Vinyl Application *Tickets and Tags