The stole 1 package refused to deliver the other 6 times ended up being sent back to seller. No response customer service all email templates copy paste same responses. I hope they go out of business soon do world a favor. read more

I've never had a problem getting my package but every single time 100% of the time it's on the ground when there is a table literally inches from the door?? You have to have Halo IQ to throw packages on the dirty ground when there is a table inches from the door!!! Stupid people!! read more

Awful! This company has started delivering several of my Amazon packages in the past few months, and the always leave the package at the front door of my business facing a very busy highway...most deliveries are made after hours and the few that have been made during business hours are still left outside facing a busy road. read more

This is the absolute worst company I have ever had to deal with! They delivered two packages and threw them over my 7 foot gate and my dog actually caught one of them in mid air. There is a sign that reads leave the packages in the drop box and my drop box is located right in front of the gate. They actually threw my package over the drop box and everything that they have delivered has been destroyed. I called customer service and they said they were following their delivery protocol. I will never be using GOFO again in the future!! read more

This company also under GOFO Express is I guess a third party delivery service provided by SHIEN online. At the moment I waiting on a resolution with the company.The delivery person left my package on the outside of my porch.No door bell ring to let me know the package was delivered and no signature to confirm someone received the package. So I checked where the picture says it was left , it's not there the delivery person didn't ring the bell and no one signed as they normally do why are there no section for special instructions like other carriers do like Amazon FedEx etc. This is unacceptable and disappointing this is the second time this has happened lately, The first time we did found it in the snow but this time you can clearly see the package was left outside front porch not inside, no one and clearly no one signed for it.I hope they do better. I believe the delivery person stole the package It makes no sense to take pictures and not ring the door bell any bell for that reason and leave the package inside the building hallway... read more

See all

Worst service ever! They haven't delivered a package and no one gets back to you! Than they tell you wait another 3 days, 5 days go by and still No package! Never use them again! read more

Don't ever use this company for shipping, they have no idea how to deliver to the correct address---have every excuse around.....I have added the mailbox they delivered to and my correct mail box is the brown one. I have contacted them at least 6 times before and they still delivered it to wrong place. read more

GoGo Express - my mailbox and the numbers are so different - Couriers & Delivery Services Near Me - Leominster, Massachusetts

See all

Everytime I have a delivery from them, my packages go missing. The delivery people don't ring the bell or knock on the door. They leave packages in sight of people walking by and they get stolen every time. They maybe affordable for the vendors butthe customers will never get the package because of their delivery people. I even have a big sign on my front door telling delivery people what you do with packages. They don't read it.​ read more

These guys cant find the address despite having the address. They mentioned there was an error with my address, upon checking it everything was fine. I tried to chat with their service and get it handled. It took them 9 days to respond to me about the issue and they had 'already sent it back to warehouse after extended stay at their warehouse'. The conversations after were 'our apologies for the inconvenience, we'll endeavor to do better'. Horse Shit. I bought an item from TEMU and they use GOFO. If you want to avoid GOFO, avoid TEMU. I will no longer look at TEMU because their delivery partner GOFO is useless. I will attempt to block TEMU ads so I am not suckered into dealing with his company again. 1 star is still to generous for how lousy of a job they did. If you look in a dictionary 'can't find their way out of a plastic bag' you would see a GOFO logo. Absolutely infuriating. DO NOT USE THEIR SERVICES read more

This service company is awful. I've been calling them everyday and not able to get through. This company dropped of my package in front of the building not in front of my apartment building. So the item got stolen. I ordered something from all8bit which also takes no responsibility. read more

Consistently bad service. Orders returned to shipper claiming bad address, but all other delivery services have no problem. They dump packages at wrong addresses and claim you don't recognize the picture of your own front door. I called to complain, they claimed there was nothing they could do, refused to connect me to a manager then laughed about it. I now demand companies I buy from use another service or I will not buy again. read more

If I could give a no star I would. Aa of right now I'm missing several packages that supposedly got delivered to them on May 23- a month AGO Contacted several times.. still no answer. I THINK THEY ARE SCAMMING PPL OF THEIR PACKAGES; my guess is they have another business on the side and they're just selling these items. I am reporting them read more

Courier threw my package over 10' to my door and damaged the item! Zero repercussions and no money back! read more

See all

HORRIBLE!! They left my package outside my secure building and it was stolen. I had a replacement package, called twice to give specific delivery instructions. Called morning of delivery to confirmed specific delivery instructions and they still did NOT follow and package was stolen again. DO NOT USE Gofo Express. read more

Every time I get packages from them I find them outside in my driveway and sometimes on the grass that have gotten wet from my water sprinklers the worst del service ever. read more

Been waiting on a package since Sunady all they can tell me is it will be delivered today. When asked what time they stop delivering all i got back was double talk and no time as ti when they srop delivering. Soil if it arrives at all i am going to be surprised and if it gets here today Thursday I will shocked. read more

GoGo Express - This is the last update available - Couriers & Delivery Services Near Me - Leominster, Massachusetts

To bad you can't rate them with no stars truly pitiful service and they dont meet dates of delivery packages bounce between warehouses then no updates for over 24 hrs stick with the standard ups fed ex and usps read more

This company suck! The driver did not follow the directions and as a result my package was stolen and they refuse to refund me or resend the package! read more

Laziest delivery drivers ever! They deliver all pkgs to one apt in my complex no matter what bldg it's supposed to go to instead of delivering to the correct apt. Then you have to hint down where it is based on the proof of delivery assuming that's correct and no one stole it before you get there. Don't be so lazy and do your job!!!!!! I had surgery and also have severe depression and agoraphobia so leaving to find my pkgs is extremely stressful and causes a lot of anxiety read more

The driver tossed my package in the front yard by the road, took a picture and drove away. It was piece of jewelry ordered for my husband. I have it on Ring Doorbell so they can't deny it!!! read more

Trustpilot reviews Review of gogoxpress.com Your review is pending.Read more Wendy Sulda 0 reviews US Rated 1 out of 5 stars Worst delivery company EVER! First delivery was made to wrong house. They handed a package to some man. I am single female with no males in my house. I complained and sent pictures of my house. They said they did a thorough investigation and that they delivered the package. Case closed So I'm out 50 bucks. So cut to 4 days later. After I complained to temu and the main gofo office. I get another delivery. It says delivered. They sent text. I was outside within minutes. No package. AGAIN! I check the pictures. It actually shows my house it shows my car in driveway. They even took Pic of my mailbox on street. Last photo is close up to package and drivers foot on curb. Note from courier says left on property. But they never set food on property. So again i call and they say nope package was left. More money lost and wasted time. Now they are on my don't use list. read more

They are the worst!! DO NOT USE THIS SERVICE!! They delivered my package to the wrong address, took a picture of it where it clearly shows not my address and refuse to refund me. It was over $100 worth of merchandise. It's been over two months that I have been trying to recoup my money and they have now stopped all correspondence. I sent pictures of my address when they requested it and still nothing! Incompetent and very poor customer service!! read more

I had my package delivered to the gutter in the street instead of one of the doors of the house. THE WORST SERVICE EVER

These people have delivered four packages for me. I haven't received none of them as I live in an apartment complex and they leave my packages outside. I've emailed them over 50 times and still don't get a response. Their number just hangs up. I hate these people! read more

GoGo Express - Packages left outside of an apartment complex. - Couriers & Delivery Services Near Me - Leominster, Massachusetts

If I would give 0 stars I would. Absolutely a sad and poor excuse for a delivery company. You better pray to the heavens if your package is delivered with them, as they purposely try to lose your items. My driver got to the right address, got into my building, was at my door, and DIDNT DELIVER THE PACKAGE AND LEFT! I swear I have picture evidence of it all. Now it is lost at their local warehouse, and no one can give me any answers. read more

they left package on a sidewalk ignored instruction on the door. it was given to the first person to walk by read more

GoGo Express - clearly leaves direction - Couriers & Delivery Services Near Me - Leominster, Massachusetts

Don't use this company the will lose your package and will never deliver it. That customer service is the worst they repeat the same things over and over and your package will never be delivered and I'll keep on telling you it's under investigation and you'll receive an email from the investigation team but you will never receive an email from the investigation team so basically you never received in your package end of story don't use this company. Last experience ever I called them every day for 3 weeks spoke to so many customer services representative they all say that exactly same thing no one can help you in this company basically they all useless if you want your package to go missing use this company if you actually want your package to be delivered please pay a little bit more money and use another company cuz this is a piece of s*** company read more

Could not deliver to our house if thier life depended on it! Ran by idiots with a bunch of idiot drivers. And say I have a picture of it laying in gravel at your driveway but never anything there. Think driver steals it read more

man GOFO is the WORST! I waited all day yesterday for my package to be delivered. it was 9:33 at NIGHT and nothing was delivered. It didn't get delivered until 10:19 AT NIGHT. I was lucky enough to not be asleep otherwise it probably would have been stolen because it was on the front steps read more

I've been told that it has been verified that the package was delivered to my address.But that shows that your website.Does false verification as I have significant proof that the door that it was left in front of was not Mt door. This door has apartment number 710 written on the side of the door at the white frame. My apartment door has a warning for video camera and the apartment number written in the middle of the door. Please tell me how you verified that was.In fact delivered to the right address. Temu Is a liar. Falsely stated that it was verified that the package was delivered to the right address when it in fact was not read more

See all

The worst service there is, package has been deleted 5-9 days and today I had to go see where it was and they stated they couldn't get into the community when I don't even live in one. I live in a stand alone home. Cant get through to customer service .. absolute trash and they need to be shut down. DO NOT ORDER ANYTHING THAT THIS COMPANY WILL BE DELIVERING FOR read more

horrible disorganized delivery service, and they lie. 4/16 they attempted a delivery, 3 people told me it would be redelivered in 3 days . today 5/10 they finally attempted a second delivery, ignoring all instructions and failed again! Again, promised delivery in 3 days! I have another package coming and I am afraid I will not get that one either. read more

if I could give this service a -10 star i would they threw the package and delivery people are thieves. What was supposed to be a box of over 2 pounds ended up being a box of not even 1oz. they took off the original label of the box and put it on another box. When you call they come up with an excuse and hang up on you. read more

Horrible. Overwhelmed phone lines to customer service shut down ability to solve delivery issues. Emails are not responded to either. So they have effectively blocked communication to a delivery issue. My address was correct, driver tried to give me a package that was not for me. Spoke no English, did not comprehend that the package did not match my address. God only knows where my package was delivered to. read more

I hate this courier company with a passion. My first order was a popmart blind box. They said they had delivered it. I open my door nothing. I looked around my neighborhood, nothing. I asked around people, still nothing. I contacted them about it all they said it was delivered. Only to see their photos showed it delivered outside on top of the mailbox where anyone had access to it. And clearly someone stole my package. I complained they stole it and all they could say was give us "3 business days to do an investigation". I was patient and gave them their time. And since they didn't contact me about it I contacted them again. And same bs, give us time to do investigation. This is how I knew they didn't want to help me at all. And now I ordered another item from a different company but the courier company was the same. I knew i was going to go through the same thing again. They delivered it outside on top of the mailbox where anyone has access to it. It's so ridiculous. They suck at delivering and following instructions. Their customer service also sucks. They don't help at all. read more

I've had so many problems with this delivery service. I've had one never even try to deliver and had to reorder my products, then to the reorder showing deliver with someone else's package and a totally different tracking number. The third time it said the package was out for delivery and was never received and then said it was sent back to facility. Mind you the second package was delivered the day before so I know they know how to get to the address. They are very unreliable and their customer service isn't great either read more

Waiting on a mothers day gift I ordered with plenty of time to spare. I see in the tracking info today that "Delivery failed, Note: Nobody answered and unable to enter the community." Ok....so I literally watched the delivery person sit at the end of my driveway digging through her SUV for 10 minutes before giving up and driving off. When I contacted GOFO I got the "sorry about that, we should get it to you in the next 3 business days" When i mention that 1. My community is not gated, 2. I work from home and watched what the person did in my driveway the response was Oh, see you in 3 days. Sad excuse for a company with lying employees and I am sure mgmt is about the same. read more

5/6/2025 I waited for my packages to be delivered somehow they kept stating I live in a gated community and couldn't deliver. I told them NUMEROUS times that I don't it's a regular apartment complex. Each time (yes I had to call numerous times) I was informed my packages will be redelivered in 3 business days. It's been almost a month and Im still waiting on my packages. Now they're stating my packages are lost. Lost how? This company has no pickup options and now my packages are conveniently lost. This company is ran by thieves in my opinion!! read more

Did not receive delivery due to "incomplete address" funny how everyone else understands the moon can find the address considering it is the correct address. #DeliveryFail #AddressIssues #scam read more

first off their tracking is rediculous all it tells you is departed facility or arrived at a facility they never put in the location of these"facilities" I've had packages delivered to several locations throughout the neighborhood and one we're not even sure it was even delivered in the same city I will say that our complex is relatively new and most gps and mapping apps don't have it identified I have started calling for each package I have the unfortunate luck of having them deliver and give specific directions and gate code it's worked today have three more packages to go read more