Dr. Newberry is an excellent doctor. I came to him in December of 2022, having had pulsatile…read moretinnitus in my left ear for six months. Before meeting with Dr. Newberry, I had seen several other providers (an NP, an MD, and a PA) through other organizations and they all either dismissed the seriousness of my symptoms as anxiety and allergies, or misdiagnosed me with an ear infection or Eustachian Tube Dysfunction. Dr. Newberry's approach was completely different. He was the first doctor who actually took me seriously. He was immediately concerned because it turns out persistent one-sided pulsatile tinnitus can be a symptom of a very serious and potentially dangerous condition called a dural AV fistula; however, while he mentioned the possibility of a dAVF (among other conditions), he also didn't jump to conclusions. He was very thorough. Over the course of a few months, we did some blood work, scans, and tests to figure out what might be causing it. When one of those scans finally came back abnormal, Dr. Newberry provided an immediate referral for me to see a neuroradiologist who eventually diagnosed me with a dural AV fistula. Dural AV fistulas are rare and complex, and I say this to point out that Dr. Newberry didn't let this deter him; he didn't discount a dAVF as a possible diagnosis, despite the fact it was unlikely because I didn't have any headaches at the time (a hallmark symptom of dural AV fistulas). I'm so grateful to him because other providers obviously dismissed the possibility that I had such a rare condition, probably because it was simply unlikely. Had I not seen Dr. Newberry, it's very possible this condition might have gone undiagnosed and led to a stroke or brain hemorrhage in a decade or so; alternately, it could have eventually led to a misdiagnosis of dementia or other neurological conditions due to the impact it can have on cognitive functioning. In general, Dr. Newberry is very easy to talk to and has a great bedside manner. He's a good listener, and I would describe him as highly competent and on the cutting edge of ENT medicine. As someone who has been repeatedly let down by medical providers over the years, I find myself trusting his opinion. He can see the big picture as well as the details, and never loses sight of the fact that his patient is a human being. My experience with Rhode Island ENT as an organization has also been great. I have found it very easy to schedule appointments with them. The receptionists and medical assistants are pleasant and competent. They send appointment reminder text messages which is helpful. I have never had any issue with them forgetting to order a prescription or send in a referral, or any hiccups with insurance. Though I do remember experiencing some initial frustration trying to schedule an appointment as a new patient due to the call routing, since I've become a patient, I've found it very easy to work with them.

This review is strictly for the Mendon Road Cumberland office…read more Three times my son had appointments there. Three times the rude, incompetent person at the desk denied that we even had the appointments. When I showed her the appointment card, she denied that it was real. Twice so far this year, the exact same thing happened to my 92 year old father. The first time it happened he asked the woman to give him a SIGNED appointment card. She signed the card "Lynn." Today he went to his appointment. She told him he didn't have an appointment at this time and that they have never had an employee named "Lynn." This has happened to Every Single Person I know who has dealt with this office. It is not an isolated incident. Read the other reviews here about the rude unresponsive staff. Dr DellaTorre is ok but the staff here deserves to be fired. Incompetent, dishonest, gaslighting, and rude. An if this behavior isn't intentional it only proves that they are also idiots. AVOID AVOID AVOID. Do not give a cent to these insufferable crooks. I welcome any response from this office. Be aware that I will be calling Every Day to verify the appointment that I wish my father hadn't made. And recording the calls for quality control purposes

I had the unpleasant time of talking to Clara today as she answered the phone with a loud yawn! I…read morecalled to confirm my appt date and time and she was very rude and condescending. I had called previously and it was always pleasurable so her attitude took me back a bit. She was sarcasticly telling me my blue cross was an hmo and I should know I needed a referell. I explained I was not informed of that when I made my apt a month ago or when I called previously. She sharply bit back they are a specialist and I have an HMO I should know this. I have been here 2x before and never needed one. She is the definition of Poor customer service

Dr. Emery is attentive, professional and thorough. He listens to your concerns and answers your…read morequestions. I think what really sold me was the fact that he came into the examining room and SHOKE MY HAND! Who does that these days?? He's personable and doesn't DISMISS your concerns. I highly recommend him.

I am a senior citizen so I can say with experience that Dr. Finch provides excellent, attentive,…read moreconsistent, technical and empathic services. Her office is easily accessible, parking is easy, is nicely staffed, and the waiting room is nicely furnished. She will patiently work with you to provide you a solution for your hearing issues. I recommend Dr. Finch for you hearing needs.

I came here to get my ears checked after having issues hearing; particularly in my left year. The…read moresecretary was super sweet and took my info and I didn't wait long before seeing the doctor. She took her time with me and did a very in-depth hearing test and was very kind about delivering the news about my less than optimal hearing. She provided me resources of places to go for further testing to rule out certain causes and just was overall very sweet and relatable. I would absolutely recommend her to people (of all ages) to get checked out; especially if you believe you could need a hearing aid.

I am writing with regard to Dr. Patrick Sullivan. While he was highly endorsed by Robert Leonard…read moreas well as being double board certified and his commendable written reviews, it was the first consultation where I ultimately made my decision. I was extremely impressed by his incredible knowledge and attentiveness to my personal needs. On December 7, 2017 I had breast augmentation with a lift. I have never had surgery and Dr. Sullivan eased all of my anxiety. He took time right before anesthesia to comfort me once again to go over the procedure. His compassion, sensitivity and overall demeanor exemplified the qualities of the ultimate doctor. The same level of respect and caring was also consistent with his professional staff that make me feel so welcomed at every office visit. The day after the surgery Dr. Sullivan called me personally to check in and see how I was doing. While this may be a common practice for him, I felt validated by his sincerity. I even received flowers from him which helped brighten my spirits. I encountered some difficulty where by my body was rejecting the dissolvable stiches but Kim from his office was amazing with taking such good care of me. I would strongly recommend Dr. Sullivan for anyone contemplating any type of plastic surgery. He and his staff are first quality and provide the best experience possible.

Dr. Sullivan and staff are kind and, compassionate. He is a a true artist. Am extremely happy…read morewith my results. He is the BEST.