I asked for an new piggy back system but all I got is a unit that works on all gas or all electric…read more Their is no piggyback in the unit. One of the installers stated that it was a piggyback. I called up and the gay was like that's all you are going to get. Thou I asked for piggyback system. Right now I was I took Edwards heating and cooling to court for the switch and bait. As soon I can I will have the unit removed . By an other company. Like they say the product is not ucked up. By the factory it's the installer. I would never buy an other heating or cooling system from any dealership that installs Trane. Becouse very dealer of Trane likes to rip-off disabled veterans. And will lie to cover their ass. But one thing stays in my mind .Thank GOD Edwards pluming never worked on my pipes and never will. So anyone who wants something done right look someplace else.

From the owner: Edwards Plumbing & Heating, founded in 1948 and located in Montgomery, Ala., is a family-owned,…read morefull-service plumbing, heating, and air conditioning company. It provides a wide range of designing, installation, and plumbing and air conditioning maintenance services. The company has various departments, such as heating and cooling, and service and hardware departments. It has more than 75 employees and a fleet of over 45 vehicles. Edwards Plumbing & Heating offers a variety of service agreements that include comprehensive summer and winter check-up services. The company provides several gas furnace models, such as builder, upgrade and leadership models. It also offers a variety of package units, such as heat pumps, and gas and electric units.

I would NEVER recommend Cole Plumbing. They charged me $225 just to light my pilot light. I had the…read moretechnician show me what he did. It took a grand total of turning one knob and pushing a button. I call that highway robbery.

CROOKS, AND A HUGE RIP-OFF!! Cole came out to do a clean out drain job at my house. While there,…read moretheir main job was to sell me one of their products. I informed them that I wanted a cleanout and that I wasn't interested in buying a root service for over two hundred dollars a year. They informed me that they could not guarantee their work unless I purchase this service at the same time. Please take my advice and call someone else. I ended up paying them $60 to get them out of my yard. They took what they did not earn. Dean

After my initial experience, I was contacted by the owner at Roto-Rooter who took the situation…read moreseriously and worked to resolve it. They came back out, reassessed the issue, and were transparent about the condition of my sewer line. Based on what was found, they recommended a full replacement rather than continuing temporary fixes. What I appreciate is that they acknowledged the earlier issues and made an effort to correct them. The owner honored the original pricing and waived additional charges that could have been added, which made a difference. This situation was stressful, but I do think the follow-up and resolution were handled more professionally than the initial visit. If anything, I'd say make sure you ask questions and get clear answers up front, but I can acknowledge that they stepped in and worked to make it right in the end. I'm updating my review to reflect that.

I called them twice. No weekend services, never mind the 24/7 claim on the ad. They couldn't come…read morefor 2 days when we had shit backing up everywhere, toilets, shower, tubs. Wife was just out of surgery two days before. The tough guy on the phone had no interest in helping! I had no interest in hiring him! I won't call these people again!

I initiated this HVAC check through American Home Shield. They were the only option I was given…read more I've work with them in the past for plumbing and it went as well as this apt did. The tech came said it was installer error and that's what caused the early death of the compressor. With this I was given broad numbers in the cost around 4k. Never I direct number. Of course it being "installation error" AHS declined the charges. So I called Myers to ask for the quote so I can get my ac back. I was told the techs were out so when they came back in I could get my quote. They never called. Thus was Friday. So I called Monday. (Still no AC with a 16 month of at the house) They told me Monday ok I'll have of our guys call you. Tuesday same thing this time i told them I had no cool and needed to speak with someone. They sent me to VM. I called another company they came out in 2 hrs. Diagnosis capacitor. Hundreds not thousands to fix. Canceling my AHS and never using Myers again. I feel like I'm taking crazy pills.

RUDE RUDE RUDE TACTLESS UNPROFESSIONAL PERSON ANSWERING THE PHONE!!!!!!!!!…read more I have a contract with American Home Shield and I called them because I was having an issue with my heating. They apparently called Myers (Big MISTAKE). Myers called me and I didn't get the call and my voicemail was full. I waited about 2 weeks and I called Myers because I was curious as to why I had not heard from them. This woman answered the phone (April 24, 2023) and was SO RUDE. I explained to her the situation and she said "we called you on the 12th and the call went to voicemail and well we can't service you and sometimes it just happens that way". There was no second call to me or a follow up of any kind. She was rude, unprofessional, and tactless. I called American Home Shield and had my account flagged to "NEVER CALL THEM AGAIN...EVER!!!!!!

Our new water heater was on the fritz. I was pretty sure that the pilot had gone out, but I…read morecouldn't figure out how to light it despite reading the instructions. I called at 5:30 p.m. I didn't really expect an answer let alone service today. I lovely guy named Kevin came to my rescue. He not only lit it, but he explained how to troubleshoot it and taught me how to light it myself. He then advised that we get carbon monoxide sensors for the room it is in. So very helpful. I so appreciate the helpful service within an hour of my call for help. It also helps that the people who work for this company are so very nice. I haven't had a bad interaction yet. Thank you Luquire!!

Today Jeremy came to my home to service my unit getting it ready for the upcoming season…read more Jeremy called to let me know he was on the way, he was polite and courteous. He went to work right away checking the inside unit, cleaning and changing the filter. He also check the unit outside the house. Jeremy was very proficient and efficient at his job. Thank you Luquire for the quality of employees you have employed. Kudos to Jeremy‼

I had experience with a busted pipe underneath my foundation, and I reached out, and this company…read morewas prompt, intelligent, educated and courteous in their assisting of repairing it. They were financially able to do the deal for a good price. I was able to have fast and clean service and I've had no problem since I recommend this company and their employees and I give them the highest star quality and quantity for their service.

Lance really helped us out in the last minute with an unexpected issue. He worked at our home for…read moreover 8 hours, staying until 10:30 pm to get our problem solved. A true professional on every level. I can't say enough good things about Personal Plumbing.