Five stars seems like not enough! A quick recap...while on an extended business trip, the company…read morevehicle broke down on the interstate and was towed to Vienna Automotive Center to be evaluated. They got it in, accessed it, verified that it could be repaired and have me back on the road later in the day!!! This was extremely appreciated seeing as it's the 10th of December and I've been traveling since the 30th of November. The repairs were a bit extensive and this business was able to tackle them expediently.

Decade long client here took my car in for a repair Problem…read moremisdiagnosed paid for that 600.00 Brought back next day diagnosed another problem and 1300.00 more of course I did not have it repaired. Tried to get partial refund for original misdiagnosed diagnosis and no compromise. I will never be back again . If Amanda or Rob reach out to me for a compromise I may reconsider taking down this review.

Stellar service by LARRY & CORY! I will request their help…read moreanytime (God forbid I should ever Need your excellent help again!) I need your help. I am putting Larry's number in my phone for WHENEVER ANYONE I KNOW NEEDS HELP...."CALL LARRY AT BRITTONS WRECKER SERVICE" is what I will advise. When the only vehicle you have breaks down any person is going to have some degree of distress....you know LARRY was Professional, calming and encouraging. Who does THAT these days?!?! I am a Army Veteran and LARRY IS AN AMERICAN INDIAN MARINE VETERAN! THANKS FOR YOUR EXCELLENT HELP LARRY & CORY! J. Army Veteran

My Truck Broke Down And The Came To Pick Me Up In Less Then A Hour And Got Me To The Shop... S/O To…read moreLarry My Driver For The Day Cool Guy From The South..

Top notch!!! The…read morecompany vehicle broke down on the interstate and I selected Britton's Wrecker Service after a quick search of services available. My choice was fortunately an excellent one!. From the initial call, when I spoke to Jim, to the awesome service provided on site from Richard, an unsettling morning was quickly turned into a manageable one. Kudos to a well managed business, I am most grateful!

My car was not drivable because of two tires that had been seriously damage when I steered to avoid…read morea collision. I called my roadside assistance and within 5 minutes a driver from Britton's Wrecker was on the phone and let me know he was in the neighborhood and would be right there. A couple of minutes later there he was. I failed to get his name but he was so polite, caring, professional and understanding. I was so impressed. I can not thank him enough for helping me in such a timely manner and with courtesy. He certainly knew his job and did it perfect in a short amount of time.

My car tire popped and there was no one open at night on Sunday that could take care of car tires…read more We had run-flats so we drove the car to a motel. We called him at 1:00 to see how soon he could help us. He was ready ASP, the next morning he called and found us a new set of tires. He was happy to show up and tow the car from the motel to his shop and had us back on the road in no time. He was very nice and communicated the progress often. Overall, we had a very good experience and the would recommend if you ever need help on the road in Illinois.

After getting 2 flat tires late at night, Jacob's Services we're called. Two men arrived and were…read moreincredibly thoughtful, kind, and went above and beyond with helping us out. We were in a rental car and with all of the issues that came with that Mickey with Jacob's Mechanical Services & Towing was continuously incredibly helpful. I could not be more thankful to their support and kind demeanor.

I wish I remembered the name of the guy that came out to jump our rental the last 2 morning at the…read moreSuper 8 in Metropolis. He was great! Called us as soon as it was dispatched to him was there within a short time and had us going both times. Thank you for making the mornings easier. (We finally got the rental switched out and on our way home)

It's been almost a year and I am just now posting. That is how much I appreciate what you did for…read moreme. You picked me up at 4 a.m. on the side of the dark highway on a Sunday morning when my rental car tire went flat. You drove me and that car to St. Louis Missouri that very morning so I could make it to my big brother's funeral. I can't say enough good things about a terrible experience because of the two very kind gentlemen that work there and were so kind.

Staying out at Tall Creek Lake my best friends car wouldn't start one morning. The kind service…read moremanager? immediately sent one of their guys out to the lake to check out the problem which ended up being a bad battery that required replacement. He gave us a jump then we followed him into town where we chatted with her while the battery was swapped. The whole experience took less than an hour. And my best friend said the cost was very affordable. Highly highly highly recommend them.

We are so grateful for this wonderful shop. The staff were so friendly and helpful. Our van broke…read moredown on a Saturday driving home from Florida. Heartland was closing but they offered to stay late to fix our van for us. They are the best!