I was new to the Charleston area, in a new house. I wanted my garage floor done. I checked out 4…read moreor 5 companies offering similar floor finishing treatments, and got a quote from two. I chose Patriot for two reasons: their quote was competitive, and they are a family business. I'm so pleased with the results; I heartily recommend team Patriot. I was up against a deadline, and Patriot was with me every step of the way. I had an issue along the was, and Patriot stood behind their product and team, and resolved it beyond my expectations. These guys know customer service, and take pride in their work. Give them a try.

The entire process was exceptional and a major shout out to Nadean, who was super responsive and…read morequick to answer questions. The garage looks amazing and they couldn't have made it any easier as a customer!

A $13,000.00 mistake... Nice people, but they sell bottom…read moreof the line product. The floors were junk from the start with the thinnest veneer layer and the thinnest wear layer on the market. They came out to replace several boards that were cracked, but the poor quality has gaps larger than any other flooring I have seen and the edges are bright as the veneer is so thin it doesn't color the beveled edges. The installers were nice, but were working with junk, and the company is only as good as the product. After they left one foot of the dishwasher on the sub floor and the other on the wood I had them come back out to fix it as they were also fixing other boards and trying to color in the flaws and damage to the floor with a black stain marker. I removed the dishwasher and they added more floor to level it out but unfortunately the old valve leaked and despite drying up the water the larger gaps in this flooring allowed it to spread and it in very little time ruined over 80 square feet of flooring. so never let an ice cube melt or it will cost you dearly. Best option might be to find a company that is more concerned with quality and can better guide the customer. The only reason they get two stars is the fact they are nice and were willing to try but in the end we are left holding the bag... the empty bag of money and now have to turn our lives upside down again to move furniture, remove floors, replace the upstairs sub floor, and put in a quality product. I have asked for the owners to contact me so I can cancel the carpets in the rest of the house that we have already paid for but not yet scheduled. I am sick to my stomach over wasting $13,000.00 and a lot of time. Bottom line, buyer beware and find a company that offers better quality. I only posted a few pics.

I had used this company for a whole house remodel : floors, painting, electrical etc over $20,000…read moreworth. So naturally I used them again when I purchased a condo in Mt Pleasant. Very nice initial estimate. Paid the required one half. Was quoted install in one day?! I was surprised and said sure. It took 3 days which I didn't mind. Ran into an issue that they needed extra to float bathroom floors . No problem paid on the spot. Finished the 2 days after the expected finish time. Came home installer was rushing and it showed. Poor corner cuts on existing door jams. They left me with no extra flooring to cover the bare spots! Quarter round at the end during the installers race for the finish looked horrible. Had a planned visit to FL for 4 days came home and really inspected the work. Both toilets in both bathrooms were a wobbly mess! Mind you I paid the extra to float the floors!! Called and left 2 messages with the project manager... he never called me back. Called my plumber and he removed and inspected both toilets and they would never sit flush because flanges were 2 inches above said floated floor!! It was going to cost to have floors re floated and flanges cut down. Called the project manager again 2 times.. no response! Finally had to just call the office and someone finally called me back!! The guy said he doesn't get paid to come out on a Saturday and had his installer come too. Guess what You are correct! We need to have someone come out to fix this! My problem being the installer knew and left me like that!! Someone else might be ok with rocking toilets etc that eventually would cause water leaks and need to replace whole floor.. beware! Unless you call diligently you will not get a solution! Oh and by the way I had to pay extra to have the problem fixed!! When it should have NEVER been left like that to begin with!! Do your homework! Would not recommend!!

This business knows their stuff! They use the good quality materials, they were quick during the…read moreprocess and very professional. I would rate them a 10/10!!! Quick response time, kind customer service and much more!

Woodboys is extremely competent. Not only did they help us find a flawless match to a 1970 floor,…read morebut the installation was amazingly quick. We expected it to take some time because of a cumbersome wall-length bookcase that needed to be removed and reinstalled, but it was done in only a few hours! We would recommend them to anyone. Very professional.

Per this review, Woodboy's ownership has reached out and has resolved the issue. They were very…read moreunderstanding, and we appreciate their effort to right the wrong.

Assessment done today by Robert. Waiting for estimate. Very satisfied so far. Robert very thorough…read moreand professional.

We had a door frame that was no longer square, and they did a great job fixing it! We were home…read morewith our daughter at the time of the job, and they let us know whenever they used a tool that was loud, which we particularly appreciated. Overall great guys that did great work.

Flooring Factory replaced all of the flooring in our house. I'd hire them again, but we don't have…read moreanymore flooring that needs an upgrade. I highly recommend this company. They were very helpful in the show room and gave us a variety of options at various price points. They are really easy to work with, accommodating, and genuinely nice people. Julie is extremely on point with communication too! She made me feel like we were in good hands during the entire process.

10/10 experience with this Team. We hired them to replace carpet with re-engineered floor in our…read morenew home. They were very communicative before the project (with pricing, availability, etc) as well as during the actual install. There was a bit of a difference between the existing floor vs what we ordered, so the Team called to confirm we were OK with the difference prior to install. We appreciate the white-glove treatment and the team did a fantastic job. would recommend highly for any other jobs!

Ty and his guys know what they are doing. Our floors were 60 year old originals. We wanted them…read moreredone as part of our kitchen renovation. Part of the floors needed replacing while the other parts just needed refinishing. You cannot tell at all where the old wood and the new wood are. Our floors look fantastic. Could not have asked for anything better. Communication with Ty was so easy. Shout out to Ty's guy Cesar who assisted on the project. Don't hesitate, hire Browns flooring.

I wasn't going to write a review of Brown's Hardwood Floors, because he did redo them after the…read morefirst fiasco, but my satisfaction has decreased with after-the-fact issues. Ty Brown was replacing the laundry room floor and refinishing the living room/ dining room. The adjacent kitchen / den area had been refinished about 4 years previously. The biggest issue I have with his work is with the color-matching. He asked if I wanted water-based stain. I said something to the effect that I thought they had used water-based stain on the previously refinished areas, but literally said, "I just want it to match." I did say that I knew it might not be exact, because I had seen that the color changes slightly over time (I was referring to the fact that the color under my rugs was slightly DARKER than the color that was exposed to light). I was out of town while they redid the floors. A friend came by to take care of my cats. And despite the fact that I told him TWICE and reiterated in email that two cats would be in one room and the other cat would be in another room--and I put actual SIGNS on the doors saying "CATS (and the cats' names)--he left the exterior door to one area with cats open and both indoor cats got out. My friend and Mr. Brown's worker (she was awesome) were able to retrieve the cats (after I saw the outside door open on my security camera and alerted my friend to the issue). To give him credit, Mr. Brown took off the charge for replacing the sub flooring in one small area (6 SF) to compensate, so that in itself wasn't too bad. It worked out okay and Mr. Brown made it right. But I got back from my trip and saw that he hadn't stained the new floors at all!!! What?!? When we did the walk-through the next day I told him I couldn't live with them like this, and he grumblingly agreed to redo, after telling me that he thought I had understood that the color would turn amber over time and match(!!!). I had to hurriedly find movers to move all my furniture AGAIN, and he and his worker (who was excellent BTW) came back on Sunday and redid the floors. He was much more positive and taking complete responsibility then (no grumbling), and he did reimburse me for the additional furniture moving (because I had paid extra for his team to move the first time). He brought two stains and we both agreed one looked good. He and his worker spent all Sunday lightly sanding and re-doing the floors. The colors looked good initially--maybe when wet?--but seem to have faded--see pics below. They are much better than the "no-stain" floors, but still not what I would expect for a match from a hardwood floor expert. To to top it off, when the second movers went to move my corner china cabinet, they found that both glass shelves were broken. Apparently they hadn't removed them before moving. To be fair, I didn't tell Ty about the broken shelves, because I was so effing tired of dealing with him. I think he would have reimbursed the money for the glass shelves ($400+). The hiccups with the furniture moving etc. I could deal with. Letting the cats get out I can deal with. What I have trouble with are two things. First: the color once dried is nowhere near a good match. Did they skip additional coats? Did it lighten that much when drying? Second, and most importantly, he told me with the initial lack of stain that the color would "amber up" with time. Apparently OIL-based stains will amber over time, but WATER-based stains will fade in the light (as I had observed). WTF. I can only conclude that he tried to take a short cut, thinking I would not question it. This is not okay.

Chris and his crew was very professional and informative of the proces. He responded to my call…read morevery quickly. The before and after was a huge difference in a great way. 10 outta 10 would definitely recommend. Chris and his crew cleaned up afterwards and I could not be more happier that I chose them to do dry wall work for me!!!

Chris's work is absolutely top notch. His drywall repairs are invisible and sturdy. He is…read moreexceptionally attentive to detail, including cleanup work, and always so thoughtful about his customers - making adjustments to minimize noise or disturbance for folks working from home. I wholeheartedly recommend Chris and his team.