Great people who do great work, I would recommend this business to anyone who needs anything done…read moreto their vehicle!

What a terrible experience. Poplin's planet Mars did work on a family members car. They are the…read morethird party paint repair company used by Grayson Suburu in West Knoxville. Went in for a simple repair under the front bumper. Sanding marks were evident, the paint didn't match color, and oversrpay was all over the car where they didn't mask off appropriately. Beware. Professionals by no sense of the word.

We had our 2024 Subaru Impreza to have a front and rear dashcam installed that we purchased…read moreelsewhere. We reached out to Radioactive for a quote and the owner, Shaun, got back to us right away. We were given a day to make an appointment and an estimate for the work to be done. They were booking about 2 weeks out, which was fine for us. The night before our appointment, Shaun called me and confirmed that we were coming. The next day, we arrived and the car was quickly taken in. We decided to wait at the shop, as there is a small waiting area with about three chairs. We could see why they were booking out, people after people came in looking for parts and/or dropping off their cars. It took a little bit longer than expected, but we were totally fine with that. The results were fantastic and we couldn't be happier. Everything was run through the car and there are zero wires showing. They were able to hook it up straight to the battery with the fuses kit we purchased. Highly recommend the team at Radioactive for anything car audio related. Also found out they do tinting in both carbon and ceramic, remote starts, alarms, custom subwoofer enclosures, and custom LED lighting. And even better, they offer a lifetime warranty on installation labor and tinting.

They finally completed the car radio installation after another 5 days that was blamed on shipping…read moretime added to the first debacle of the radio installation. After speaking to the owner he assured me they would rectify all the left over issues. The good news is they did fix the installation defects and sound quality but created more issues in the process. Now they cannot find the cigarette lighter, There are cuts in the leather, scratches on the paint. Vehicle tag was missing when I went to pick it up. One of the convertible flaps was off and his comment was that is a factory defect, it was not a defect when it got there? . I actually showed him how to put it back on. This lack of caring is what I experienced the first time, now again the second time. The good news is the system sounds great and the back up camera works great, the window tint is perfect. I did experience the bait and switch on pricing from what I was quoted. They are great guys , very busy which is part of the problem I feel. In my opinion if they would slow down and put more emphasis on quality these little errors would not keep occurring as in my experience with them has shown. Make sure you get a quote in writing and make sure you take pictures of the interior and exterior before dropping off your vehicle. They still have not call with the missing parts to the car.

Had a stereo installed. It keeps disconnecting from my phone. Return #1) They said it needed an…read moreupdate and it was "updated" I left the store before I made it to West Hills, it did it again. I called scheduled another appointment. I requested while it was being checked, adding the back up camera. #2) I'll admit my faults, I left the locking wheel lug 'key' at home. I rescheduled for the next weekend. The tire needed to be removed for the camera. #3) Arrived was told the reason my phone disconnects from the radio, the cable isn't what came with my phone. I explained, the cable that came with my phone is USB C and the one in my car is not. But I'll pay for the upgrade / change. I was treated like I was ignorant. I was never told if the upgrade / change was even possible (now this radio hadn't been in my car a year at this point). He said he had a cable but it was too short. Then I was told the camera install would need holes drilled in my car because of the way it was made. I asked about other mounting locations, I was told it wouldn't line up. I asked about ordering the cable for the radio and was blown off. After leaving I'm dismissed tears, my other half called and was told it would be made right. The cable would be ordered (they were also that day suppose to check on a console install) the console would be looked at, they promised they would make it "RIGHT". I've never heard back and it's been over 3 months. So I'm dealing with a faulty stereo and no option for a camera. Almost $1,000 for nothing. Unhappy and I will never recommend or enter this store again. Run run fast and hard.

So just got my car back from them, had them install an alarm (from them), Apple CarPlay radio and…read morebackup camera. Along with the alarm I had them do a keyless entry for my door locks, so they also installed new actuators. It took a while (3 weeks) but they were having trouble with getting the actuators to work and its a 1985 Trans AM so this was fairly understandable (I'll get back to this). Its a custom type car and as such a little more difficult to deal with so they actually passed on installing my rear 6x9's eventually and I also understood. So the issues and why they are getting one star from me. I'll start with my missing sun visors and the fabric pulled away from my top (what remains from the head liner as it's a convertible). The fabric was pulled away from the roof and the visors were missing as stated, when I pointed it out the guy that I was dealing with went in the back and didn't find them, came out and told me so and stated he wouldn't have messed with the visors any how so I must be mistaken (The car is fairly new to me but I know I used the visors when I drove the car before dropping it off). Almost had me convinced I was crazy and yeah why would they be messing with my visor. So I drive the car home a bit frustrated but now have the working radio in my car, I ask Siri to change the song and she can't hear me, they were messing with the visors because they needed to install the external microphone which is also missing. I get home and do an inventory of what is still in the box (not the microphone) and find that they failed to install the engine lock relay with the alarm and I also have some additional wires that are not installed one is a fuse and one I'm not sure what it is but I am now concerned that nothing was installed properly. Returning to the actuators issue, they had me come in over the weekend (custom car and I had to show them how to open the trunk). While there the door panels were still off and the actuators were in fact struggling to work, I had the opportunity to reach in and feel the back of the locking mechanism after talking to the guy he sprayed some WD40 back there and they worked (at least on the passanger side while I was there) so obvious lubrication issue. Get the car back and they still dont work. For clarity purposes the guy I was taking to and about most of the time is the guy that stays up front, not the guy that was actually working on my car. Speaking about the front though, they almost never answer the phone, they use a text messaging system from some 602 area code but it must be web based as I have gotten service error messages from it, and the person that types the messages is vague and unclear (doesn't really answer) when answering. Over all, this is a very frustrating experience and not worth the money and time it took. I sent a text with the major issues and left a voice mail so will see how they respond. I will likely update this after.

I can't say enough good things about Volunteer Window Tinting! I called and spoke directly with…read moreDavid, the owner, who was incredibly helpful and accommodating. He quickly coordinated an appointment to tint my girlfriend's Highlander as a special birthday surprise. While we were there, I decided to add a windshield tint to my car (which had a brand-new windshield installed recently), and they knocked it out perfectly. His daughter Khloe at the front desk was an absolute pleasure to deal with--friendly, professional, and made the whole experience even better. I love supporting family-owned businesses like this one, and it really shows in their attention to detail and customer care. As a bonus, I picked up some BullSnot detailing sprays while I was there, and that stuff works amazingly well! The team did excellent work on both vehicles, and they had everything finished in under 2 hours. Highly recommended--if you're in Knoxville, this is the place to go for top-notch window tinting!

This is our 3rd time using this locally-family-owned business and we will be back when it's time…read morefor another tinting! They are always easy to work with, get you on the schedule in good timing and do amazing work with time efficiency! Super insightful when it comes to helping you choose the right tint for your vehicle. We've had a small sedan, mid-size SUV and XL SUV all serviced by this business and it's always FLAWLESS. We'll never go to another tinting business. Thanks so much for all you do! Value is unmatched compared to the market in Knoxville.

I can't recommend these guys enough i have had great experience with them for almost three years…read morenow! My car has never looked better.. Give them a call you won't be disappointed.. Love these people they are like my family

From the owner: If your vehicle is much more than a form of transportation, you want to give it every upgrade…read morepossible so that it shows off your personality and pride. At Knoxvegas Elite Kustoms, we can fully appreciate that sentiment, as it is one of the reasons we got started with our company. We have a passion for improving vehicles with vehicle wraps and other features, and we are here to help those in the Knoxville, Tennessee area who want to have unique and amazing vehicles.

Was happy with the promptness and price quoted. Unfortunately, KUB chose to cut the power to their…read morebuilding for maintenance on the day I was scheduled and I couldn't get a commitment for a reschedule. Up