GNJ did a wonderful job with this wrap! I was very impressed with the quality and workmanship read more

GNJ Auto Graphics - Super impressive! - Auto Detailing Near Me - Knoxville, Tennessee

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We stopped in to see them to get a price for striping and putting headlight film on my car. We showed them the product prior to buying. About a month later we had the product and brought my car in to have it done. While there I asked what they would recommend to get some stickers off the car handles and they said they would do it. After handing out for hours, it was determined that it was going to take longer than they originally thought so we left the car. During that day there I had asked for an exact amount since they charge a surcharge percentage if you use a card and they refused to give me an amount. When I was told it was done I headed that way to pick it up and then they gave me a total that was twice the amount quoted PLUS they were charging me for removing the stickers AND for washing the car prior to putting the stripes on. When I got there I was shocked. That's actually an understatement. The stripes are taped in some areas, not adhered in others. The headlight film (which I provided enough to do headlights and tail lights) has been over heated and was bubbles. The paint around my windshield was peeling off in chunks. I spoke to who was supposedly the owner and he looked at it and seemed shocked as well. Told me it would get fixed. So I left it again. About two weeks later I had to pick it up because I needed it for a trip to go get my chemo which I get in Florida. It still wasn't fixed. The owner said he wasn't able to get the paint people to fix it during that time. He sat down with my husband and I and said that the windshield would have to be removed to paint it and would I consider having it wrapped instead. He showed me different colors of wrap and even some graphics and said they could do whatever I wanted and to look at examples and get back to him. So we looked at different examples and sent him a bunch of photos to give him examples of what I liked. He pretty much ghosted my husband and I with only an occasional answer. Then all of a sudden he wiped back offering to wrap it at half off. Which was not what was said originally. So at that point I said I wanted my paint fixed and again I was ghosted. Then he comes back with saying that the year and make of my car had issues with the paint around the windshield so they won't do anything at all. So now I'm left with a horrible stripe job, bubbled head lights and peeling paint which I tell everyone where it was done. My car paint was perfect when I dropped it off. It wasn't peeling or bubbles until they steam washed it. I was amazed that this was how this company treated me. It's far from over at this point. read more

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I think the first time I met Jim Beech was on November 19, 2022. We met in his front parking lot. I told him I was only interested in the matte Kavaca and Xpel, and saw that he was an installer of Kavaca, and I had already gotten an estimate for Xpel. I told him my search for Kavaca locally came up with GNJ and SoCal, and he said we are all one big company and he pointed down to your building. He then gave me a verbal quote for $4,600 on a full PPF Kavaca wrap and then took me through his shop, first showing me his Ceramic Pro Kavaca IR ceramic window tint display and then some cars he was working on. We made an appointment that day to bring my Bronco in on November 28, 2022. He kept it for over a week before getting started and I finally got it back on December 22. The hood's bug deflector was on crooked, my gas lid release mechanism was missing, one of my interior door panels had multiple scratches, and wide gaps showing shiny paint were in several locations. I was not happy but told them I needed it for awhile and would come back for warranty work. Instead of $4,600 they charged me almost $6,200, and then asked if I wanted to give my installer a tip... I told them let's see if the repairs would fix it and maybe then I would tip cash. After getting my Bronco home and really looking at it closely I found dark particles stuck behind the PPF and thinned areas on my hood.I made an appointment to meet with Jim Beech and my installer, Caleb, to complain about everything I found. Jim was late and Caleb wasn't there. We stayed in the parking lot and Jim was getting heated. He tried to intimidate me by saying their work is as good as anybody's in the area, and he would consider dropping me altogether if I didn't stop saying their work was crap. He settled down and said I could bring it in anytime for the PPF replacement. I wanted to wait awhile before taking it back in for warranty work because it was winter and it needed warm sunny days to get bubbles out. I took it back in on April 11, 2023, and gave them a list of what I wanted them to fix. I told them I got an email from Nanoshine that said I needed to have a Ceramic Pro installer verify the thinned areas on my hood and they would pay to replace it. When I picked up on April 18, they had not replaced the PPF on my hood, which is clearly thinned by stretching, and two of the areas with PPF replacement (front right door, and the lower strip under my grill) were cut in place, with a razor knife, and not around the perimeter. Jim said that since he could not see the thinning on the hood from 3 feet away, and only could see it in certain light, that it's not approved for warranty replacement - this he said in front of my wife and Caleb. I couldn't leave it there any longer because I entered my Bronco in the Bronco Super Celebration East to be in the show field. That is where I met Steven Annis, and saw the job you guys did on his front end Kavaca wrap. I told him his looked perfect with no pieced-together sections, and then showed him mine. I asked where he had his installed and he said SoCal in Knoxville. I told him that was part of the same company where I had mine installed, and that's when he showed me the companies had different owners. Since then I've asked for an itemized invoice and my Kavaca warranty card, and I brought my Bronco to SoCal for inspection and a sample replacement of the section under my grill, which revealed the paint is scratched where the PPF was cut by Caleb at GNJ. Billy sprayed water on my hood and determined the PPF is not hydrophobic and you did a puncture test with a pen on the removed section and compared it to a puncture test with the same pen on SoCal's Kavaca and determined my PPF to be an inferior product. read more

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Had just purchased my car and the dealership HAD a "service deal" with them, so they recommended I take my car there to have tint put on. the 2 passenger windows had razor blade cut indented on the center of the windows themselves where the tint was trimmed and a razor blade was left on my sunroof glass that I found once I got home. The front windows tint were cut too short around the edges. Long story short, the cut windows had to be replaced by the dealer, then re-tinted, and the dealership (high end) canceled their service with them! read more

Requested a ceramic coat to my whole truck. Dropped it off in a Sunday as the work was to begin on Tuesday. Received a text on Monday that my truck would actually be ready today, (Tuesday) anytime I wanted to come get it. Arrived at shop and noticed a lil bit of compound on the truck and should them and they immediately cleared it off and cleaned the area. The cost was much less than the other shops I requested estimates from and they did a fantastic job overall on my black truck was it 2 years old now but only had 8000 miles on it. Thank Jim, Kyle and the rest of the crew whom did the work. John M. read more

GNJ Auto Graphics - Auto Detailing Near Me - Knoxville, Tennessee

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I completed an online request for a lifetime ceramic coating, clear bra paint protection film and window tint for my new GMC Sierra pickup. The entire process was professional and friendly and the end result was undoubtedly the highest quality work I have ever gotten from a shop in Knoxville. Don't be fooled by the wanna be neighbor of this company as they tried to trash talk the folks at GNJ. No respect for people like them. The price and service delivered by the GNJ Team made my entire transaction a great value proposition. GNJ all the way!! read more

GNJ Auto Graphics - Auto Detailing Near Me - Knoxville, Tennessee

This place was an absolute scam. I paid top dollar for a service and when that service wasn't done, I was told to "go to hell" when I tried asking for a refund. Do NOT trust these people and do NOT give them your money. It won't be long before they are shut down. read more

Very friendly and professional people,they had my truck in the shop with out any wait time.

I believe this company is very well put together and very nice people working for the company there wraps are gorgeous and they do very well with tinting vehicles. read more