I'm not sure if the guy behind the counter was a regular at that store or a fill-in, but he had absolutely no customer service desire or skills. He showed more interest looking at his phone than to help me find a product I couldn't find on the shelves. So I walked away and bought nothing and he said nothing as I left. read more

This GNC is my favorite one to go to by far simply because of the guy that always helps me out, Jared I believe his name is. He has a lot of great knowledge on products And I find very appreciative, Very friendly guy and definitely a great salesman. I will only be going to this GNC from now on. Keep up the good work Jared! read more

It's one of the nutrition stores on this side of the Tri-Cities, and it's by the highway. Prices are higher than equivalent stores, such as the larger Super Supplements. However, it's better-priced lower than the Columbia Center Mall location (of course!) Service was friendly but not terribly knowledgeable about health, store looked nice and quaint, yet still had the essentials. I was able to find charcoal tablets here, not available at the nearby Walmart or Target. However, if I have the time I'll drive over to locally-owned Highland Health Foods, where there is a wonderland of everything nutritious, and the employees are health-nuts who love to swap nutrition stuff with you during checkout. read more

Worst GNC in Tri-city's! Every time I go into this GNC "Jared" has nothing but negative crap to say. Always peer-pressuring other costumers to buy GNC products, body shaming, and just all around making a fool out of himself. read more

Worst GNC I've ever been to. One of the men behind the counter is the rudest most ignorant people I have ever met. Doesn't take no for an answer and has had people walk out on him, me included on several occasions. I would recommend going to Max Muscle right down the street. If you do come here and see the man with grayish hair leave immediately!!!! read more

Too bad 0 stars aren't available for ratings. Literally just left this place to get something and the only guy working today, his name is "Jared" according to my online receipt. I didn't get to look at his name tag. But anyways he was absolutely rude and obnoxious from the time we walked in. As my girlfriend and I were paying he tried way too hard on forcing the GNC brand on us. Being rude and in you're face about how "this ones better", after my girlfriend insisted we were to get the one we came for! So embarrassing, and unprofessional! DO NOT WASTE YOURE TIME! Go to max muscle!! Not only are the people ACTUALLY educated in sports supplements but their not disrespectful and obnoxious!! Don't waste you're time or money read more

I was totally impressed by the service I received this morning at the Richland, WA store. The one who helped me, Nick, was not a salesman, but a consultant. He was extremely knowledgeable of the products I was looking for. He gave me helpful advice but did not push. And then he explained to me the GNC Loyalty program. He merits a 5-star recommendation! read more

Awesome store! Great knowledge and customer service from the bearded guy Mgr and changing crew. Always ask about In Store Coupons and get the Gold Card savings membership because you get at least one coupon every month to Add to In Store Coupons and normal disc...massive savings. Gotta visit read more

Love this GNC! Super knowledgeable staff! Beyond Super Supps, Complete Nutrition, Max Muscle and the local shops. 4 College Bachelor Health degrees between 3 consultants. Highly recommended read more

This GNC store does not properly honor discount cards mailed out to customers by GNC. I am a gold card member and today I tried to use a GNC discount card that said I would get $10 dollars off on purchases of $60 or more. I decided to buy two products retail price was $34.99 each for a total of $68.98, but when I presented the discount card, I was told I had to spend $70 or more to get the $10 discount. That is incorrect, fraudulent, dishonest and misleading advertising. The discount card clearly said the discount was on SALES of $60 or more. Signed, angry, dissatisfied customer Ed. read more