Very nice to deal with and are now their products very well. They will pick up and deliver your…read morescooters when repairs are required

Excellent customer service and a speedy repair, all while we were visiting from out of town.read more

Somehow, amidst a nationwide shortage of the part I needed for a glass repair, Vite Vitres Jacques…read morehad one in stock, was able to see me immediately, and completed the repair promptly. The total cost was considerably less than my dealership would have charged me, if they had the same foresight to keep the part in stock.

Like the rating states, I've experienced better. Service is somewhat acceptable, however, there's a…read morefew workers that give me attitude when I go there. I also have had two credit cards cancelled due to a compromise and this has been after filling up my tank at this location. Not saying they are responsible for this, but having this happen to me twice (bank calls literally 5 minutes later to say my card has been compromised) it makes me wonder.

I have been a satisfied customer of ultramar Dorval for many years excellent service always except…read morefor today. I have a older car which runs very well but today when the older man went to put the had in he had to keep his hand on the nozzle as it stopped several times. He had one other customer no problem he left to take care of other client. On his return he had to hold it till gas was filled I paid him he then yelled why don t u get the dam thing fixed i froze my hands because you. I told him it happens sometimes. Again yelling at me well get it fixed my hands are freezing.i finially closed my window and drove.yes a very cold day but was there for gas not to be yelled at. I hope this review is seen and this man is spoken to regarding his un called for actions today. Thankyou

Lots of pumps. Small convenience store and clean bathrooms. Employee were very nice and…read moreprofessional one of the nicer Esso in Montreal area.

This Esso has gas pumps and a Marché express for food / snack and a Tim Hortons counter inside. It…read morealso has an air station for filling your tires and you can exchange propane tanks. It's a bit hard to get to from Sherbrooke sometimes due to traffic when coming from the opposite direction but otherwise it's like any other standard Esso station...

Buyer beware: "I'M THE DOCTOR. I HAVE THE POWER."…read more We're from the U.S. visiting Montreal. My car's driver side window was smashed in a parking lot. It's Friday afternoon and there are no repair shops open on Saturday. We had to return for work on Monday. I thought I was lucky when I called Optimal Vitres D'Autos who promised me that they had the replacement window in stock and would charge me $450 cash. Also, he said the downtown address on Yelp wasn't correct and they are in Laval: (texted address below). We arrive the next morning at 9 AM. But to our chagrin, no one was there to meet us, even though the person on the other end of the phone insisted we not be late. When "Gino" finally arrives, he demands the keys to the car saying " Don't waste my time, I am the doctor and you wait for the doctor. I have the power." When I reminded him he was late, not me, he aggressively yelled again that he was the doctor, and as I was his patient, I wait for him. My husband said,"Dude, relax, let's just move forward." He yelled, "I'm not dude! I'm Gino!!!!" Finally, he took the keys and headed back to the shop. 20 minutes later he came back to tell us that he had the wrong window. He insisted that my husband go to the shop area with him so he could prove that he had the wrong window. He had already taken the door apart before checking if he had the correct part. "Gino" tried to persuade my husband to pay him $100 for the window which was from a different model car. He would then duct tape a piece of cardboard into the 12 inches that the window did not cover. He also stated that the window did not exist in all of Canada. (For a Honda Civic, really?) Clearly, this man has no grasp on reality. We left, went to Canadian Tire, and bought a clear shower curtain and tape and returned to the U.S.

great service by Gino. helped me out with my windshield at a good price. quick and efficient. would…read morecome back!

Thank you Novus Vitres! Pierre and his crew helped me out of a jam and I'm very grateful. On my…read morefirst day visiting Montreal, my car window got smashed. My U.S. insurance would not cover a full repair while out of country - so Pierre suggested a temporary fix of industrial strength plastic which his technician installed in 15 minutes. He refused to charge me, but I made sure to take care of the technician. Thanks again!

Fred made my 28 year old car look brand new. Great work--he went above and beyond for such a fair…read moreprice. Thank you!

I am the luckiest person on the planet to have met Fred! I was visiting Montreal from out of the…read morecountry and had rented a minivan from the airport. A couple of days before flying out, I sideswiped a hinged barrier on the highway, creating a superficial yet long (5+ meters) scrape from fender to fender on the rental van. Knowing that returning the van with that scrape would be an ongoing insurance nightmare, I took a chance and blindly called Fred, finding his number on iPhone maps. I explained my dilemma, and he immediately put my mind at ease. He took in the van the next day and worked on it while I walked to coffee at the neighboring mall. Less than 2 hours later, he called saying to come back. To my amazement, he'd completely buffed out the scrape and the van was absolutely pristine inside and out. What's more, the price he charged me was unbelievably reasonable. The icing on the cake is that Fred is an absolute gentleman. If I lived in Montreal, I would bring my car there all the time, not only because he provides such a good service but to get to see Fred!