They never answer the phone in any language.... forget about it. If you need items that can be…read morepurchased on Amazon then do it, probably it will be cheaper and you avoid the frustrating experience of getting some information about anything. Don't bother with their website, it is as useless as their phone lines.

I bought an item there that was never used and I returned it in its original packaging and it is…read moreclearly not used. They said they would not refund nor did they offer a credit. The owner refused to talk to me so that O could explain why it was returned so late. Absolutely terrible customer service. I will never buy anything there and I will tell everyone I know that they are unfair. All they care about is taking advantage of the elderly and taking your money

From the owner: Déjà plus de 25 ans, Arthro-Med Inc. est l'endroit par excellence pour tous vos besoins en…read moreappareillage orthopédique et soutien médical. Notre choix impressionnant de produits spécialisés vous aidera à retrouver une qualité de vie que vous méritez.Contactez-nous dès aujourd'hui au (450) 967-2388 Notre éventail de triporteurs, quadriporteurs & d'aides à la marche font de nous une référence pour les personnes en quête d'autonomie. Situés à 1km au nord de l'Autoroute 440, notre succursale et notre équipe de professionnels sont là pour vous aider.

Horrible service and incompetent. I called yesterday regarding compression socks for my 85 year old…read moremom and was told an appointment is not necessary on Saturdays, we can just show up. My mom arrived early by transport adapté and was told she needs an appointment. she had to wait there over an hour for her return transport. This is totally unacceptable, unprofessional and incompetent.