This clinic is located at 175 Stillview in Pointe Claire. It has always been a walk-in clinic covered by medicare. I've been going to this medical clinic for 40 years. In the past the staff and doctors have been good. Prior to the pandemic, the wait times to see a doctor were long (about 4 hours on average). You used to be able to walk in and wait for an appointment. Now, after the pandemic, they tell you to call at 7am to make an appointment. I did. I waited ONE HOUR on hold then hung up! This clinic is now just awful. How can we make an appointment if no one answers the phone!? I contacted the minister of health to make a complaint. The ministers response was "it's a private clinic now, sorry not our responsibility". I contacted the GMF medical group to determine if this location was a member and make a complaint. I was put on hold. After 17 minutes I hung up. Ridiculous! read more