Bonsoirs à tous, il y a longtemps que je suis pas allé dans cette clinique et ce que je peux…read moreaffirmer l'équipe de médecins et infirmières ce sont tous des gens compétents et mon médecin de ce temps là DR. Philippe Allegruchi (je m'excuse pour son nom j'ai jamais su l'écrire comme il se doit) alors très bon médecin j'aimerais savoir si il travaille encore à la clinique 3000, car j'aurais plusieurs questions à lui demander. S.V.P. j'aimerais être informé c'est très important pour moi, je vous donne mon numéro de dossier que j'avais 79586 si il existe encore et mon nom est Pierrette Caron si vous voulez bien me rejoindre au 450-867-1119. Merci de votre compréhension, et de me répondre j'apprécierais beaucoup.

I went for a walk-in appointment on the posted hours listed on the website. When I went there they…read moretold me they couldn't help me because I didn't have an appointment. Thanks for nothing...

My 90 year old mother went there for a Covid test. She arrived 45 minutes before her appointment…read morebecause she was anxious about getting there late. Despite the fact that there was nobody else waiting, the receptionist pointed out to her that she was early and made her wait the entire 45 minutes. Heartless.

Great doctor with Dr Nacib and the front staff are actually really nice here! One of the best care…read moreexperiences ive had in Canada actually.

This place advertises false hours. It is Saturday 5:30 pm and it is closed, inspite of it saying…read morethat it opens 7 days a week from 8 am to 8 pm.

My doctor is very good. However, there is a terrible mix of great and bad people working at the…read moreclinic. The lady I spoke to this morning was absolutely great. The one I spoke to this afternoon was the contrary: arrogant, self-righteous and without any interest to hear what a patient wants to say. As you are calling the clinic, you are told that the call will be terminated if you are aggressive. Right so. Well, this call I had to terminate due to the behaviour of the person I spoke to. Is an appropriate behavior required only by the patients and not by the staff? I will not be surprised if the lady I spoke to this afternoon adds to my file "Terminated the call as the patient got aggressive". Peter R.

I was seen by Marc Gagne. I'm not sure if he's even a doctor. He wrongly diagnosed my problem…read morewithout looking into my background and he refused to prescribe any further test or analysis and without finalizing the visit he rudely left the room !

I wouldn't normally do ANYTHING other than drink and eat after a two hour hot yoga sesh. But this…read moreone time, I went to a circuit training class right afterward. Why? Because I'm hard core like that. And also, crazy, sometimes. I overexerted myself in circuit training (obviously). I couldn't walk or get up without screaming pain. I had to see an Osteopath/Physiotherapist fix my bulging, painful lower back My man was Frederic Guay. He was recommended to me by my yoga studio mates (they all go this spinal clinic). Freddie has a background in kinesiology. He's perhaps not the very best I've ever had but he's good. Consistent. Through some slow pressure treatment on my lower spine, he had me standing in just one session. Then it took some ongoing physiotherapy to improve the spine. Even at a little over $100 an hour, it's well-worth the investment. ((A good back is essential for quality of life people!)) But it requires at least ten regular sessions to see full improvement. As for the facilities, everyone seems friendly and professional. The clinic is clean, calm and a whole lot of zen.

Type of care : eeg and ctscan…read more Care quality : katsia was a gem Office experience: pretty quick didn't have to wait very long

Pamela in the ER is one of the rudest people, let alone medical "professionals" I've ever met. She…read morescoffed at the fact I'd be here before for an issue I unfortunately don't have a handle on. Later she witnessed how bad things were and treated me like an absolute animal. she stabbed my arms 6 times trying to even find a vein. Made fun of me when I was having auditory hullcinations and is overall uncaring and un helpful. I hope you never have the "pleasure" of dealing with her lack of empathetic personality and sub par nursing skills.

Would not recommend this seniors residence due to poor administration. Many issues we continue to…read moredeal with even after moving!

I was a patient at Cardiogenix since May 2012. I had received good service until I got a kidney…read morestone in February 2017. The pain started on Sunday, February 19. I was in extreme pain for 5 days, all day all night. Needly to say, I hardly slept for 5 days. I called the clinic and got an appointment for Friday, February 24 at 4:00 PM. The pain was so bad coupled with nausea and vomiting that I went to the emergency at St. Mary's early Friday morning. I had a CT scan at 2:00 PM and the result showed that I have a kidney stone. I told the emergency doctor that I was a patient at Cardiogenix and he told me that I need to see a urologist. He did not refer me to a urologist but he knew that the urologist was part of Cardiogenix. After staying overnight, I was released with a prescription for morphine and instructed to make an appointment at Cardiogenix. I made an appointment for Tuesday, February 28 at 4:00 PM. My doctor explained everything to me and what will happen next and was sent home with another prescription for morphine. Dr. Matthews, the urologist, is only at Cardiogenix on Thursdays at the clinic downstairs. By the time I finished my appointment, the clinic was closed. The next day, I had a hard time getting through to the switchboard. When I finally reached someone, I said I need an appointment with Dr. Matthews. She told me that she needs the referral from my upstairs doctor before she could give me an appointment. So I called upstairs and left a message at the front desk for my doctor to send my referral to Dr. Matthews. I had to call many times upstairs and downstairs to find out what was happening with my referral. Upstairs tells me that it is getting processed. Downstairs tells me that they are waiting for the referral. Even though upstairs and downstairs are Cardiogenix, they are separate entities and they don't talk to each other. When I finally got an appointment with Dr. Matthews on Thursday, March 23, three Thursdays had passed, 23 days since my appointment with my doctor after my emergency visit. I find this service unacceptable, especially since I was paying $129 per month. No one should go through extreme pain for over 3 weeks in Canada. Yes, I was on morphine, but I was also nauseous and vomiting and the Gravol did not help. I had a chest xray at the hospital because I told them that I was short of breathe. A week or so after I left the hospital, the triage doctor called me and told me that he sees something in my xray and for me to go to the hospital and pick up the results and take it to my doctor. I asked the doctor if it was possible to fax it to my doctor. He said he could do that. I received a letter dated September 28, 2017 from Cardiogenix. By this time, I had found a free family doctor and requested that my file be sent to her. The letter states that they had received a note from the emergency doctor at St. Mary's. The note says that the xray showed a shadow on the right side and "a chest xray needs to be repeated again as soon as possible" in bold and underlined. I was to notify my family doctor to arrange a repeat chest xray. This is 7 months later. My doctor was not happy to see this letter when I showed it to her. I had the xray done the next day, which was normal. Another good reason to severe my ties with Cardiogenix. They only care about you if you pay them. Margaret Not a satisfied customer

This clinic is the best I have been to. It is easily accessible by private or public transport.(…read moreParking is only $2.00 per hour at the back of the building on Ontario Street.) The staff at reception are very welcoming. I was late for an appointment the other day and they said it was okay and simply took my details and asked me to take a seat. I saw my doctor quite soon afterwards. My doctor is the best and very professional....I raise my hat to him! I see the other doctors who come and go to fetch their patients, they all look very pleasant; I like the idea that they come personally to fetch you rather than use an intercom or numbering system, which I find to be very impersonal! The pharmacy is in the same block so that makes it very convenient. CARRY ON THE EXCELLENT JOB, CMQL!!!!!!!