BEWARE! This is a group of mostly young women who lack the experience, judgement and…read moreprofessionalism to be practicing dentistry. Pricing is often double or more - there is very little or NO interest in patients, a focus on recommending unneeded services and inflated fees pervades. There is an arrogance and hubris that is unsettling - particularly in a situation that is alre ady intimidating What a disappointment that our Universities are turning out such low quality 'professionals.'

We were referred to Dr. Mailloux's office by a friend after sharing our frustration with finding a…read moreprovider who supported early intervention and dental appliances. From the moment we walked into her office for our first visit today, our expectations were not only met but far exceeded. Dr. Mailloux took the time to address long-standing concerns we've had with our youngest son's tongue tie--something we've struggled to get a resolution to over the years. She explained how the tongue tie may be impacting his speech and may even be contributing to crowding in his teeth. Not only did she take the time to thoroughly explain these connections, but she also provided us with a referral to a speech therapist who can help strengthen his tongue muscle and work on mouth motor skills. She even gave us practical tips for at-home exercises, including the use of a particular straw to support tongue strengthening. After years of feeling unheard by other professionals, it was such a relief to finally have someone who understood and provided real answers. She also went above and beyond in discussing how our older son's mouth breathing could be directly linked to his sleep issues and even his ADHD. Dr. Mailloux shared two book recommendations to help us better understand the negative impacts of mouth breathing and how beneficial it is to retrain the body to breathe through the nose. Her in-depth explanation and holistic approach gave us hope and clarity we've been searching for. What truly stood out was the time she spent with us. She listened intently, explained everything in detail, and made us feel seen, heard, and understood. We are so grateful to have finally found someone who not only shares our concerns but also has the expertise and solutions to address them. If you're looking for a provider who truly cares about her patients and takes the time to look at the bigger picture, we cannot recommend Dr. Mailloux and her team enough! My biggest regret is not getting my boys to her office years ago!

This is a great place to go for dental visits. I needed to leave my old dentist and find a new one,…read moreand they got me in really quickly for what I was used to. On two separate occasions, I have had a concern with a tooth and they got me right in, the next day. The doctor checked it out, and was very patient with helping me. My cleaning appointment went well, also, and I ended up going back for a filling appointment. It only took like 5 minutes for the filling! The staff up front is very nice, too. I would recommend this dentist to my people.

We've been patients at this office for many years, but unfortunately, we're leaving extremely…read moredisappointed. We fully understand that not every office is equipped to support kids with neurodevelopmental or behavioral health needs. But the way a situation was handled yesterday showed a serious lack of awareness and sensitivity. We hope the office reflects on how they approach care for children with additional needs. No child should be made to feel like they're a problem for struggling with something beyond their control. If you have a child with any extra needs--emotional, developmental, or otherwise--please think twice.

My daughter has been seeing Dr. Danae for about 6 years. The office is super clean. The staff are…read morereally kind. They try hard to make my daughter feel safe and supported. Their technology is top of the line and is centered around comfort and ease of the experience. It's a large group so not necessarily a "hometown feel." But the staff do a great job taking care of everyone and making it as much of a personalized experience as possible.

Naomi should not be employed at this office. Her poor communication skills, providing wrong…read moreinformation repeatedly, and blaming the client instead of herself is extremely poor to their business. Demanding payment up front and behind the back of the client billing insurance for payment is fraud. No accountability from the admin staff. Only silver lining was my son was taken care of but screwed over us as clients in the end with no accountability.

I brought my kids to this office after a pretty traumatic experience at another office. Now I am…read moregrateful for that experience for bringing me here. The moment we walked in, the office looked and smelled like calm. Everyone is so welcoming and every staff member helped us navigate the transition. Getting insurance put in was a little hassle, but they were patient through every step. Despite being a premier dentist in my insurance network, their fees are more than reasonable. I don't feel anxious that there are going to be surprises every time I go in. I've never seen my kids so chill about dentist appointments. We are absolutely dog people, so their therapy dog(s) that often greet us in the waiting room for pets is a wonderful addition. My 11-year-old had such anxiety about dental visits that I couldn't tell him until the day of or he would dwell to the point of getting nothing else done leading up to it - but last visit he came out telling me it "wasn't so bad." That's quite the compliment coming from him. My 10 year old daughter saw the same hygienist/tech two times in a row. It made her feel really valued to see her wearing the pin she "gifted" her the appointment before on her name tag. Just when I think I dentist office can't have anything more to offer - they step it up. It's clear that a lot of thought and consideration went into building this office in a way that would best support it's patients. The only drawback is that I can't get an appointment for myself there! 10/5 stars, would recommend to anyone.

We love Dr. Mike and the rest of the team! We started going to the dentist before the kids were…read moreone. My oldest is now 3.5. During these early visits, they really focus on building a good relationship with the dentist versus forcing a deep clean. My daughter asks to go to the dentist all the time because of how much she likes it there. The office dog, Lulu might help with that too.

Everyone is very kind and the work they do is top notch. My son has a complicated dental history…read morewith missing incisors and they have helped to make his teeth look as good as possible throughout each stage of his care.

My daughter and I go to Armbrecht & Wierenga for our orthodontic care. After our consultation we…read moreknew this was the place for us. The front desk team is very welcoming and always knows the patients by name as soon as we walk in. Amanda, who organized our consultation, was very kind and listened and answered all of our questions. We see Dr. Mark and his demeanor, attention to detail, and kindness shines! They have two offices, one in Grandville and the other in Kentwood. They have several chairs and several team members. The space is very clean, welcoming and beautiful. From the chairs you have wonderful views of the Grandville area.They have a small play area for kids and a coffee bar for the adults! Prices of orthodontia are similar to other locations for our specific needs. If you are looking for an orthodontist this is the place to go. They have very knowledgeable staff, up to date technology and have won many awards for being a top orthodontic office. They treat all patients at all ages and offer traditional braces and invisalign.

I've been going to Dr Heather since about 1998 or 1999. She has basically taken my mouth full of…read moremistakes from former dentists that traumatized me in the past and fixed everything that was wrong. She is thorough and careful and makes sure she covers all the bases with attention to detail . Now my daughter also goes to her and loves her ! Dr Heather is amazing with kids ! She is patient and makes them feel so comfortable and explains everything to them so they don't have anxiety . She is a wonderful dentist and I'm so thankful I've been in such good hands all these years !

I had an appointment, and with all this Covid stuff I know some appointments have been cancelled…read more However, Dentists have been given the green light to begin working again and I received an email confirming my appointment. So I took time off work, drove into town, and sat outside for 35 min. I called the "please call this number on your arrival" number several times. I texted that number several times. I went up and knocked on the door. The voicemail said they were open but busy assisting someone else. I was the only car in the lot. No one ever answered. After 35 minutes, I guess the dentists were leaving for the day and on their way out they stopped to ask what I was doing out there. They insisted they are not doing hygiene appointments and that all of them were cancelled. Except mine wasn't cancelled. I had no missed calls from the office. I have no voicemails from the office. And I have an email that confirmed my appointment. And if they were supposedly open, someone could have answered the phone or my text at some point over the 35 minutes to tell me they were not open. But they didn't. All of this, paired with me always making the first appointment of the day at 7am so I can make it to work on time, only to not be taken back until 7:30am while I can hear the hygienists chatting behind the doors, and being late for work every time, and then the good doctor that they had absolving their partnership is reason enough to find a new dentist. They have made it very clear that your time and money is not valuable to them, except the part where you pay them for their services. Update: I reached out to them via email and said I think they should pay me for lost wages plus gas if they're going to cancel. After all, most doctors/dentists will charge you if you cancel without notice. They told me I was being reported to the police for being angry and threatening. Was I angry? Yes, I still am. Did I threaten anyone? Only if repeatedly asking why no one called to cancel is threatening. Only if asking why I received a confirmation email for my appointment within the last 2 weeks is threatening. Only if telling them I lost 1.5 hours worth of wages and drove almost 50 miles round trip was threatening. I was also asked never to step foot in their office again. That won't be a problem 2nd update: I just confirmed with another patient that she did actually get her teeth cleaned the very same day I was told they cancelled all cleanings and were not currently doing them. So this entire thing could have been avoided two ways - they could have called and cancelled my appointment, or they could have kept my appointment since they were doing cleanings. Instead they did neither and lied to me

Went for a deep cleaning today. I'm squeamish in the chair. OMG the dental hygienist was great!…read more Excellent experience from start to finish. Everything was explained and the hour flew by (the gas helped). I highly recommend this place!

I have been coming to this office for years now and have always had a great experience. Everyone is…read morefriendly and takes the time to get to know you and be invested in your care.

I was less than impressed by this place. I actually wrote a non favorable review a month ago and…read moresee it's been taken down. I received a message asking what could be improved. As I wrote before, your staff had zero empathy during my visit and I will absolutely never go back. Your business seems to focus on getting people in and out of the door. No customer focused at all.

I had an appointment for a filing replacement. When I arrived I asked if everyone working on me…read morehad been vaccinated. I was told it is against law to answer. When I asked the hygienist directly if she had been vaccinated she refused to answer again saying it was against the law to say!! I left the Office with my old filing! When I called and asked to speak with the office manager I was told she was very busy but would get back to me when she could. I am waiting!