Honestly, these guys don't even deserve one star. It's almost humorous how bad they are at their only job! Twice now I've had companies use them for shipping wine, and both times they failed to deliver it. In each scenario, they continued to attempt delivery day after day and I would continue to get "failed delivery" attempts for a variety of reasons. Not once did they ring the doorbell, and I was home the whole time! My favorite excuse was "couldn't get past the security gate", when there is not, in fact, a security gate. The first time, I asked them to just hold the package for me to pickup from the warehouse when it was clear that they either couldn't find my apartment or were too lazy to call me (the notes specifically said to call me if they got lost). The next day, they called me and said I couldn't pick it up because it was out for shipment! And they failed again! The second scenario looked very similar. When you pay for shipping, you shouldn't have to wait weeks for your package, only to have to drive 30 minutes to pick it up from the warehouse. Why they are still in business, I honestly don't know. read more