Very unhappy with the 54'x42' spring floor i just received. With the pandemic Carpet Bonded Foam Flexi rolls are very hard to get and about 12 week lead time right now.
I called Brian and talked to him on Feb. 8th and he told me that he had 6 of the 9 rolls in the color i wanted in stock and that if i placed the order and paid in full that day that he would pull those rolls for me and the remaining 3 rolls would be coming into his warehouse in a few weeks and that the floor would ship to me in 6-8 weeks at the latest.
On week 6 i checked in to make sure we were still on track for the shipping date of 8 weeks and i was told everything was great.
On week 8 (First week of April) I called back to check in again and i was told it would be the middle of may before my floor shipped. I was pretty upset as our gym was re-opening after 2 Years of closing due to COVID and we were supposed to open April 18th.
I reminded Brian that he told me he would pull the rolls from his stock and save them for me and that he quoted me 6-8 weeks. Brian DID call around and found the Flexi rolls for me and the order finally shipped out on week 10 and i received the floor on April 18th, Which made me have to push my opening date a week as we didn't have time to put it together.
Also the really big negative. I don't know where these flexi rolls came from, but i can tell you that are the worst rolls we have ever had. They are over 5 inches curved from end to end. They are so curved that they won't lay next to each other without 3-4 inches of gap. They are also all 73-74 inches wide instead of 72. This means at the end of the floor we had over 1 foot hanging off.
I had to spend hours trimming each roll 1-2 inches off the long side just so i can get them to velcro and not stick off the spring floor. I called the company to ask about what we could do and i was just told "Sorry try to even out all the gaps" which wasn't even possible.
I do not recommend ordering this from here, it will cost you a ton of extra work and time in the end. read more