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Global Real Estate Solutions

5.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

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3 years ago

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Impact Group Keller Williams

Impact Group Keller Williams

(4 reviews)

As first time home buyers, we didn't really know what to expect when looking for a permanent place…read moreto plant roots. I just knew I was sick and tired of moving and asking permission to paint my walls or hang pictures in rentals. Enter Marie with Keller Williams. The only things I have ever heard about home buying have been negative- nightmare-ish, if you will. That is the complete opposite from what I experienced! The whole process was super easy, pain free, and QUICK! Marie connected us with an amazing team (lender and insurance agent) to help navigate us through our journey and worked with the seller to close on our first home and it only took 3 weeks- with a holiday squeezed in the middle of it!! Marie was knowledgeable, professional, patient, and always prepared with information on the area, lot/ home. I honestly can not recommend Marie enough! She was simply the best!

Marie Spencer I've…read morebeen in the mortgage industry since 2006 from sales to operations. When I say Marie Spencer went above and beyond anything I could've expected is an understatement. I was selling a house that I had an emotional attachment to as well as being in my family for 50+ years. Marie took her time and went through everything with me as well as multiple options when it came to choosing the right offer. Every SINGLE call or text was answered SAME day. Marie was also beyond incredibly helpful when it came to my tenant who was less than eager to help in anyway or move. She took the extra time to explain to him and his mother the details on showings and open house. I was nervous almost every step of the way that something would go wrong as I have seen in my experiences but Marie was amazing in making sure everything was perfect. If I ever buy a house or sell my Lakewood house...I know I'll be calling Marie Spencer. Thank you again for all you did for me!

Brookwood Management - Boarded up windows. Who needs glass here at the Versailles Gardens :)

Brookwood Management

(10 reviews)

Rent has increased from $525.00 to $1,000.00 per month or more. This is considered the low end of…read moreLouisville. They care about corporate greed not the people that enrich them. This economy has been brutal and yet here we are.

From the very start, Brookwood Management was very difficult to deal with. My husband and I were…read morelooking to rent from Centennial Village, located in Canal Fulton. They have very limited office hours Monday through Friday and have no weekend hours. I, myself, work Monday through Friday so I cannot personally make it to their office. I called and requested to be emailed the application so I could fill it out and send it over with my husband at his scheduled appointment time. Pam, the property manager, refused to email over the application and insisted that I had to be there in person. After 15 minutes of trying to explain to her that I needed her to email me the application, she told me that she had to call and ask permission from her supervisor, in order to send it. Eventually, I was emailed the application. We were eventually approved and moved in. Upon move in, our place was absolutely filthy. Weather stripping on the entry door needed to either be re-secured or replaced because it was coming off the frame. The front light fixture was broken and needed to be replaced. I was told that it wasn't possible to replace the light fixture. There was grease dripping down the patio blinds, four of the slats were missing, and there was crayon up and down the blinds as well. In the kitchen, the window would not latch shut. We were on the first floor so this was a safety issue. It took three days before anyone came to address the window. The kitchen sink was leaking. Maintenance left a full bucket underneath the sink and the smell was foul. The stove needed to be pulled out and cleaned because the floor underneath was extremely dirty with food and candy. The vent in the kitchen also was filled with food and candy. The entire sink and countertop needed to be re-caulked. The caulking was old and was peeling away or had yellowed. The sink didn't have any caulk on it at all. The walls needed to be touched up because there was still pencil/pen/crayon marks on the walls. The top of the staircase had crayon marks on the walls and needed to be touched up. In our bathroom, the sink needed to be re-caulked because this one also did not have any caulk. The entire tub needed to be re-caulked because it was filled with mildew. The door stop in the bathroom was broken and needed to be replaced. The soap bar against the wall in the tub was broken and completely missing. There was also a huge hole in our AC vent in the basement that management covered with a cardboard box. When I asked if the vent could be properly repaired, I was told by the property manager, (copied and pasted directly from my email), "... According to maintenance that piece of cardboard is put there to avoid the air going down your basement and keeping it all on the upper level. As far as the bathtub, myself and Kody really didn't see anything wrong with it I'm not sure what your concerns are I really didn't witness anything that needed attention. If you could maybe give more details of your request that maybe would help." In November, my husband was assaulted by our neighbor, at gunpoint. While management did work with us and let us out of our lease, they overly charged us on our way out the door so that they recoup their losses. Management charged us $1,178.60 for a full carpet replace throughout the townhouse, plus charged us to reseal the floors. They claimed that the carpeting was soaked in cat urine and that warranted a full replacement. I have lived in apartments for the last 10 years and have had my cats for 6. Never has the carpet been replaced in any of those apartments. My cats are trained and do not urinate where they are not supposed to, nor scratch where they aren't supposed to. I had called Brookwood's corporate office to speak to someone regarding the charges. I was told that I should speak with Alexis and I was forwarded to her voicemail. I left message and waited for two days for a call back, but never received one. After waiting, I went into their office and spoke with Alexis, who claimed she never got my voicemail. I asked over and over again to see the bills and pictures of what they claimed was cat urine. She said that she didn't have that information and I asked to talk to someone who could. I met with Robin and asked again to see the proof that the carpet needed to be replaced. She told me that Brookwood doesn't release that information (pictures, bills, etc.) because it's considered private company documentation. I asked again, because if the charges are real, I'm more than happy to pay, but I want to see the proof. I was told that I can have my attorney call their attorney to solve the matter, that the proof would be issued then. It does not make sense why a professional management company will not show their tenants proof of charges. It is within my right to see the documentation of any charges assessed to me, especially with something as exorbitant as a full carpet replacement.

DKM Realty - See our reviews on google!

DKM Realty

(1 review)

Would give less than one star if possible. I beg you, never do business with these criminals…read more Terrible for the tenants, but worse for the property owners. Our company used their services for a while and it was easily the worst property management experience any of us had ever had.

From the owner: DKM REALTY was our vision for over 20 years.Our kids finally encouraged us to make our dream a…read morereality.We are a family owned and operated boutique Real Estate brokerage specializing in property management and developing investment portfolios in northeast Ohio.We make ourselves available until midnight EST 7 days a week for our clients. Test it anytime!Text 3302684919 tell us your name for property management and we’ll respond.That’s how our service works as well.We want our working relationships with our clients to be long lasting friendships where we make sure we are giving them the personalized service they are looking for.We’ve got a well oiled machine with our management and can add 1 unit or 50 or 100 and it’s the same awesome process.We work full time making sure your investment properties aren’t another job for you.We hope you are ready to join our DKM FAMILY.Text us now 330-268-4919 and we’ll call you right back. You’ll always speak to your licensed property manager. Never just a various staff member.Tell us what is the most important to you- what you have not found in other property management companies and then we’ll show you how DKM works! No admin fees on maintenance.Flat fee per unit per month management fees.Speak to the same person every time you call.We have low vacancy rates.Find a property you are interested in?Scott will go video the property and counsel you with his 27 yrs of construction experience.No need to look any further,we are ready to start today!

Global Real Estate Solutions - realestate - Updated May 2026

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