Linda is awesome. We got two tickets to Naples Italy at an amazing price. Would totally recommend…read moreusing Birkmayer Travel!!

Gold star!!!! What a pleasure it was to ride with Mother…read moreDaughter Transport Tomeca was awesome, fun to talk with and the TCB was flawless. On time and on the mark! Next time to Albany they are my first call. Rick

The amount you wanted to charge from Saratoga to Albany airport, you're a fraud. What a joke, 3x…read moreUber and taxi fees. Good luck scammers!!!

Fantastic service and help with travel planning! I was able to work with Patti and she did a great…read morejob!

i've never booked a trip with a travel agent before however one of my friends used Cruise Planners…read moreof Upstate NY so I decided to follow suit and get a quote. I worked with Patty and she did a fantastic job she was always available for phone calls and responded to my questions almost instantly. We booked a five night cruise on the anthem of the seas for June 2019 as a graduation gift for my nephew. From start to finish the process was easy and smooth and Patty was able to get us a special deal that was actually not offered by Royal Caribbean but offered through American Express. I will be going through Cruise Planners of Up State NY from this point forward. I highly suggest you ask for Patty!

My first trip from Albany to JFK a year ago was great. But…read morelast night from JFK to Albany was not that good. I was supposed to be picked up around 6 pm but driver called and said she was ready to pick up around 4. It was good except I had no time to get water or food, and barely managed to change my SIM card to talk to the driver. (Why don't they use WhatsApp which would make it easier for travelers coming from other countries?) It was very hard to find the car. Driver just said "a very big black car" at the passenger pick up. Well, there are ziklinins big black cars at JFK, and very many pick up spots. After several calls (in a very loud and busy outside environment), she finally said lane D. It's a long lane. After I ran back and forth with 2 suitcases (I am 66 and have limited vision in the dark), she said D3. Even that place had several pick up spots. Finally we left JFK close to 6 pm. There were 5 passengers, one of whom spoke very loudly throughout the ride, discussed political issues with the young student from Serbia, shared her opinions etc. I was very uncomfortable. And loud. I did my best to keep my mouth shut, as did the other two women in the van. There was no water, snacks or scheduled toilet breaks. No announcements of seat belts, bathroom breaks etc. There was a small accident (not our driver's fault and no injuries) which caused another delay, and a subsequent loooong and looooud discussion by that same very talkative woman and the young man. By then I was getting a bad headache (hunger, dehydration, jet lag, and all this noise including the driver playing the radio. She never asked if it bothered anybody. After Kingston I moved to the back of the van hoping to get away from the loud passenger and the radio but music was even louder in the back! Also the ride was very loud and bumpy there as well. When we finally stopped at the Albany airport I had another anxious moment because I did not see my backpack with all the luggage. Turned out that the you gman from Serbia grabbed it and placed it on the sidewalk. He meant well, tried to help, but imo, it was the driver:s responsibility to safeguard all the luggage. I will use this service again since there are very few choices to get to JFK, and I do travel a lot, but I wish the company takes notice of these issues and improves drivers' training.

The customer service representative was very helpful and friendly. Answered all my questions. The…read moredriver showed up early and very professional-- open the doors. The vehicle was spotless. The price was excellent considering the level of service that we received. It was a fantastic trip.

Courteous, on time, clean car. David was very professional and even showed up early when I…read morecontacted him. Would definitely use this company again and again!

I want to add my voice to the many complimenting the excellent service provided by Namas Car…read moreservice. We had a very early flight from JFK in February that was adjusted to an earlier time at the last minute by the airline due to weather. Michael and Jose did not flinch, they updated our pickup time from 2am to 1am and Jose was an absolute pleasure to travel with. We were lucky enough to ride with Jose both ways and the whole car service experience made our vacation that much more stress free and enjoyable. Jose even braved a treacherous and long sheet of ice and snow helping us get our suitcases from the car to the house upon our return to Albany. This is the way to go if you need a car service.

Nice and clean transportation shuttle, the driver had a great temperament dealing with a bunch of…read moredrunks at the end of the night, I also forgot my phone on the the shuttle, got it back the next day, with no hassle at all, 5 stars great customer service.

Back in July I was fortunate to be invited on the party bus!…read more Too much fun was had by all. Dancing, laughing, music, lights. The driver, Adam C. was amazing!!!! He took such good care of our group of 20+. He even made sure we all got home safely. What a great ride! Super clean, super fun, fun lights and loud music. Who could ask for a better birthday celebration? I highly recommend!! I would post more photos of the inside but I didn't get any without people doing things. So fun! Back in July I was fortunate to be invited on the party bus! Too much fun was had by all. Dancing, laughing, music, lights. The driver, Adam C. was amazing!!!! He took such good care of our group of 20+. He even made sure we all got home safely. What a great ride! Super clean, super fun, fun lights and loud music. Who could ask for a better birthday celebration? I highly recommend!! I would post more photos of the inside but I didn't get any without people doing things. So fun!

We went through a travel agent and Celtic to plan an 8-day trip to Rome, Florence, and Siena. The…read moreplanning process was super simple and everything went off without a hitch! All of our pick-ups were right on time and the scheduled tours were great! Our favorite was the Vatican tour. It was an amazing trip. Thanks Celtic!

What can I say about a company that booked my tour to Italy and refunded the entire package without…read moremaking me go through the insurance I purchased. Sue S kept me posted on the impact of the virus in Italy and when all travel for tourists was banned, Sue was in constant contact with us and with the travel desk in Italy and promptly refunded the entire trip. This is my second dealing with Celtic Tours and won't be my last. Ireland last year was awesome! Fantastic dealing from start to finish on both trips. Maybe next year Italy will happen but your great customer service has won a customer for life!

John is a very good communicator. He responds quickly, with details, and made me feel very secure…read moreabout when and where he would pick me up. He is nice, a safe driver, and is good with either conversing or driving in silence. He got me from Albany airport to a small, not-easy-to-find-in-the-dark country house in Vermont in a few hours. I recommend him highly.

I booked him to pick up my mom to the airport for her vacation. He was prompt and very…read moreprofessional. Would totally recommend. 10 out of 10!! Thanks Big John. Very reliable. If you absolutely have to be somewhere, he's your man.