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    Global Entry

    4.5 (245 reviews)
    Open 6:30 am - 9:30 pm
    Updated 3 months ago

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    Services - Global Entry

    Passport & visa services

    Global Entry Photos

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    Recommended Reviews - Global Entry

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    Reviews With Photos

    North building parking lot, long term
    Wayne W.

    Surprisingly helpful. Very nice lady explained the next steps and updated our information. Now back on line to try again

    Christopher T.

    Easy and plenty of directions to where to go. Reserved parkings and fast services. You applied online and only go for quick interview and fingerprints & pic for your appointment. Great & nice staff. Only took within 10mins to get everything done.

    Keep moving-nothing to see here...lol
    Neil G.

    Global Entry LAX - Fast, Friendly, and Surprisingly Painless! After completing my online application, submitting all the requirements, and receiving conditional approval, I wasted no time booking the earliest appointment I could find--because, well, travel waits for no one! Determined not to miss work, I dragged myself out of bed before the crack of dawn and arrived at the Global Entry LAX/CBP office on La Cienega while most of you were still hitting snooze. For those wondering, the Global Entry office is on the left when you walk in the building --don't accidentally wander into CBP on the right unless you're feeling extra adventurous! I was buzzed in, greeted by a friendly staff member, and told to have a seat. But before I even had a chance to fully settle in, my name was called. A few questions, some quick fingerprint scans, and boom--Mr. Officer gave me the green light! Easy peasy, quick, and completely painless. If you're thinking about applying for Global Entry, here's the deal: fill out the online application first, wait for conditional approval (assuming your closet is skeleton-free), and then book your appointment. The whole process is smooth and efficient. Honestly, I wish all government agencies operated like this--fast, friendly, and hassle-free! Great job, Global Entry LAX! As of 2/7/2025 - Application Fee: $120.00 (Good for 5 years, minors free) Step 1: Sign-up for your TTP account if you don't have one: https://ttp.dhs.gov/ (Trusted Traveler Programs) each applicant will need his/her individual account. YES, even your kids if you want to include them. Step 2: Select Global Entry or whichever fits your need. Step3: Sign-up or Sign-in! Read the instructions and requirements carefully! Good luck!

    My spot
    George T.

    I recently visited the Global Entry office near LAX, and the only way to describe the experience is quick, fast, and in a hurry! From the moment I pulled up, there were parking spots available, and the process was seamless. I only waited a few minutes before my interview. Officer Tapia was incredibly kind and even gave me some lotion to help with my fingerprints. I walked out with smoother hands and a great experience. Five stars all the way around!!

    Nice view

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    24 days ago

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    4 months ago

    Great service! Applied online and the interview process was seamless and easy. Everyone there was really nice too. Got approved right away!

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    3 months ago

    Keeping me updated every step of the process after application was accepted. Website was user friendly.

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    Global Entry Reviews in Other Languages

    Ask the Community - Global Entry

    How soon after my interview will my TTP portal update to Approved?

    Immediately, he approved me when the interview was finished.

    I have an appointment scheduled on Saturday is it open the website says it's closed?

    I recommend calling if you haven't already.

    Do I need an appointment for Passport update with name change?

    So this location is away from the airport? It looks like it's best to uber from the airport to location?

    The location I went to is inside the airport. Yes, Uber/Lyft is a good way to go if you don't want to pay for and deal with parking at LAX.

    Are walk-ins accepted for interviews?

    Yes, but I'm not sure if they're able to offer all services for walk-ins.

    Got an appointment time for a Sunday , but hours of operation says closed on Sundays .. what do I do?

    Did you ever confirm if the scheduled interview on a Sunday worked? I applied for Global Entry and just got approved and found an appointment within 24 hours but it's on Sunday. I booked it but I live 2 hours away.... really hoping it's not a waste… Read more

    Global entry online is not showing appointments for this location. Is this location accepting interviews? If so, how can we proceed to schedule one?

    The Los Angeles location is always booked but please see the answer posted under the following question.

    I was able to schedule an appointment for November - it seems like the office is back open starting early November, anyone else see this or can confirm it's opening back up?

    I know this is a hassle, but I checked it every day and was able to get an appt for the following day. When searching for the available dates, I know it's a habit to just click the box that says earliest day, I recommend clicking the location… Read more

    Does this location take walk-ins?

    No they do not. They are pretty strict with the appointments too. I booked an appointment for my kids and for some reason I didn't confirm the appt for my daughter. When we arrived, I was told I have to book another appt for my daughter, no… Read more

    Does anyone know if this office is open during the government shutdown (as of January 2019)? I have an appointment this week and wasn't sure if they were still functioning - I know the website is having issues from the paused funding.

    Is there another phone number or way to contact the office? I have called multiple times over the last few weeks to check on the status of my application and no one ever picks up (and there is no voicemail).

    9 days ago,I posted a link to other phone numbers Please look up the response to the last question.

    Is there a way to contact their office by phone? I have beed trying to call them but they have not answered their phone. I wonder if the phone number listed here is the right one.

    Try these other numbers: https://www.cbp.gov/travel/trusted-traveler-programs/global-entry/enrollment-centers/california

    I have a 5 hour layover at the LA airport, while flying US to Australia. Would I be able to get global entry during that time?

    You'd first need to get pre-qualified for an interview before you can schedule an appointment. As long as you have an interview scheduled with them, you should be able to complete the interview process within your layover timeframe. It took me… Read more

    View All 14 Questions

    Review Highlights - Global Entry

    Suggestions: Follow other peoples advice: Go to LAX, enter departure level, park on P3 (nearest Tom Bradley).

    Mentioned in 32 reviews

    Read more highlights

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