We live hours away, but ran into a nasty error on a dashboard. Sarah was a rock star on the phone…read moreand in person, and DR the "Doctor" interrupted his schedule to research my problem, and gave us peace of mind about how to proceed, both for our trip and after we get home. I don't want to break down out there again; but if I do, I will look them up!

Thank you for taking care of my check engine immediately. Sara was extremely helpful getting my…read morecar. Great service and who would have known a rodent ate through my car's wiring. Thank you. I am so happy I found your shop

Did not have a long wait ! Thank goodness - chairs are OK!…read moreWaiting area is clean! etc. Staff was very pleasant,etc Is where I go and will continue to go for work, inspection, etc on my car!

I called 7/15 to make an appointment for our Mercedes service, rep told me to drop ioff 7/23 @8AM…read more The day prior our spare car wasn't done elsewhere so I called Dales asking to push back a day, she couldn't find our appt then said you were scheduled today 7/22 @8am? I told her that's impossible, I texted my husband 7/23 & wrote on calendar. She said well I cant get you in now until 8/21. I thought that was too far ahead & she put our appt incorrectly. We went elsewhere (Crowne Auto next day appt) so we didnt have a chance to use their service. Rep should write in appts as she gives them on the phone to better organize for future clients.

Terrible shop, spent 3500 on two different vehicles with two different issues. Neither is fixed…read moreand they won't return my calls.

They cracked one of my rims while installing new tires and refused to replace the rim. Brandon said…read moreit was already cracked and sealed by the old tire. I would not recommend this business.

Amazing mechanic. Mike is super professional and very knowledgeable. Broke down on the highway and…read morebrought my vehicle to his shop, and was super helpful and got me back in the road. People like this are hard to come by these days. 5 stars for sure!

Took my car here for a brake issue after already losing 2k at a different shop for an air…read moreconditioner issue. M & S thoroughly checked my car out and even checked up on the air conditioning. They found that the new condenser that was put in appeared to be bent. They took time to take pictures and explain in detail what it should look like. I was able to take my car back to the old shop for a proper replacement. They did great explaining my brake issue as well and all the steps I could take. They were very detailed and efficient. Thank you for great service! I will definitely be using this business again!

After returning to the area, and after 50 years in California in law enforcement, I was recommended…read moreto M&S for my vehicle inspection and service. In CA I was a commercial vehicle inspector with the CHP. I know vehicle inspection and preventative maintenance from top to bottom! My wife told me of her past experience with repair shops. 2 State Inspections ago, she was told she needed brakes and tires! I said no, we will take it to M&S. It, to this day, still does not need either! Mac and Dave are very friendly and will not sell you what you do not need! I've been going there for over 6 years! I highly recommend M&S for all of your service needs! You'll be glad you found them as I did! Terry D Spahr Retired from LAPD and CHP! Hershey.

Honest, efficient and high quality service. Have used Good's for years for all our cars, very…read morereliable.

Always very helpful in honest. Never try to upsell unnecessary work, and always reasonably priced…read moreand very fast turnaround

Don Shearer and Hershey Auto have taken excellent care of our family's 4 cars over several years…read more The cars range in age from 2011 to 2019. Our latest issue involved needing an emergency PA State Inspection for one of our kids living out of state. Don was backed up but worked him in. While that was ongoing, my husband and I had car trouble in New York state. We had the car towed to Hershey Auto, and despite being backed up, he ran diagnostics and solved the problem. Separately, they work hard at Hershey Auto to present your repair options, the time it will take, and the cost of each option. They walk through the pros and cons of each path. Cannot speak highly enough of Don, Robert, and Hershey Auto.

Hershey Auto Center is the best! My grandpa is a mechanic and as such, I'm always a bit wary going…read moreto a shop that isn't him/isn't his pal. Well, sometimes you need your car checked out and there isn't time to get to the grandparents. I called Hershey Auto and they could get me in within the week! All the correspondence I've had with them has been informative and best of all: kind. Don explained what I needed done and didn't try to add anything. They have early drop off available, so I could leave my car the night before and fill out a form/envelope and slide it in the bay safely. My car was ready before I was even done with work the next day. Their transparency gave so much peace of mind. Now for the best part: the price! I was expecting to pay three times what I was charged here. I can truly say they treated me like a grandkid and took great care of me! Highly recommend and can't thank them enough.

My son had a car issue, while in Hershey,PA Robert was so amazing and helpful and was able to…read moreassist in repairing his car, enabling him to drive safely back to Long Island, NY. Robert is very knowledgeable and we truly appreciate his honesty and would highly recommend Hummels Automotive to anyone -- thank you so very much!

Hummel's is the best.. plain and simple. Never any complaints and always worked on my car in an…read moreefficient manner. Been going here for years! Highly recommend!

First impression: trustworthy, high integrity, communicates issues clearly, will go out of their…read moreway to help, and prices are very reasonable. Will be going back again!

If i could go lower i would. Horrible management and pushy…read moreemployees. Asian manager flipping out on employee for misunderstanding. Ridiculous to see and I never see seen the employee again. Wonder if he got fired, disgusting that the employee got reduced to nothing then probably fired