So caring and thorough! She spends so much time with my children and answers all my questions…read morethoroughly.

What a breath of fresh air after 2 years at a ... more corporate ... local medical provider for…read morechildren. I spent an hour at my child's well visit with Dr. Miller not because I was waiting endlessly but because she spent TIME with us, asked questions, took her time, saw my child as a person, listened to my questions and concerns, talked me through things. There are toys to play with, books to read, in both the waiting area and the room where you see the doctor. There is easy parking. There is grace and humor and humanity. Can Dr. Miller be my doctor too?

If I had the ability to rate this business with zero stars I would. I chose this group to be my…read moreChild's pediatrician, specifically Dr. Reda, because majority of my friends recommended him/them. I'm sad to say that I no longer trust this group with my child's care after discovering the abundance of unnecessary vaccines that were given which were not required in order to attend California public schools. Instead of vaccinating my child with vaccines that were mandated by the California public school system first, the physicians decided to prioritize other vaccines that were not mandated. Unfortunately, now I'm going to have to rush getting my child vaccinated with the required vaccines because the office does not know California Public school policies. Despite me verifying verbally at every visit that this was required for school, I was still misled. Moving forward I will not trust any office to tell me which vaccines are required for California public schools, I will research this myself. Tough lesson that I had to learn. In addition, all of our appointments with Dr. Reda felt very rushed. Any questions that I tried to ask he answered with one word versus having a more thorough explanation for a first time mom. I should have switched earlier, but stuck with him because no one else seemed to have a problem. Once I started asking around, I discovered that all of my friends that had referred me to the practice had left for the very same reasons. Wish this was something that I would've talked about sooner. I'm writing this in hopes that the office improves their vaccination schedules and communication. It would've helped to have a plan out the gates for my child's vaccination schedule versus a fly by the seat of your pants and see what happens. In other words, a "don't ask questions" approach. It would also be nice to feel like you weren't being rushed in and out of the office.

Dr. Reda is excellent. No one why he is No. 1 in Orange County. Very knowledgeable & experience…read more His nurse practitioner was also good.

Dr Harris, nurse maggie, and all the staff at Oso Pediatrics are amazing! The care and love and…read moreattention everyone gives to your children, you know you're in good hands. I originally loved Dr Harris for his upbeat personality and fun vibe he has with my son. But he's also super knowledgable and takes his time getting to know you and your family. Everyone makes me feel so confident and calm when I walk through the door. I am so happy with Oso Pediatrics and I can't recommend them enough. My kids will be going here for years and years! :-)

We've been coming here since our son was born and he's now 1.5 and I couldn't be happier with our…read moredecision. The office is incredibly clean and well organized. All of the staff are kind - from the front desk, to the nurses, and the doctors. It's super easy to call and get an appointment, even one the same day! Checking in online is super easy and I feel like I have easy access to all of the information I need to support my son. I want to give an extra shoutout to Dr. Harris. I can't imagine having survived the first year of parenthood without his support and expertise. He's incredible patient, thorough, and positive about every question we have about raising a kid. He provides lots of researched information about concerns we have had and makes us feel so much better about all of our decisions. I've told all of my friends to bring their kids here because it's truly a great experience.

We recently had a disappointing experience with Mia Bella's pediatrician's office regarding billing…read morepractices. After a very brief appointment -- approximately five minutes -- during which Compound W was applied to treat a wart, our insurance was billed and paid the adjusted charges. We were then charged additional out-of-pocket fees on top of that. At the office's direction, we contacted their billing department to dispute the remaining balance due to the minimal nature of the treatment provided. Unfortunately, the charges were not adjusted. We understand healthcare has costs, and we respect medical professionals' time and expertise. However, we believe billing should be reasonable and proportionate to the services rendered. Because of this experience, we've decided to seek care elsewhere. We're sharing this so other families can be informed and ask detailed questions about treatment and billing upfront.

I loved taking my child here over the years. Dr Kraft is amazing. She truly is one of the best…read moredoctors I have ever met. I am not fond of any of the other doctors there, but it's been a good, comfortable place for my kid. But now, to be able to continue to receive the same service I have been getting and expecting for my family, I have to pay an administrative fee of $150-$250 a year (depending on the number of kids that you have). See the attached photo straight from their check-in portal. Otherwise they will charge you for every non-medical service that isn't covered by insurance - such as a call from your doctor about lab results, a vaccination record for your child or a medication refill over the phone. I am shocked and utterly horrified. It's bad enough that our insurance companies rip us off left and right with high premiums, deductibles, and copays, but now my provider is charging administrative fees!?!?? Their excuse - the insurance companies don't compensate us enough so we need the patients to cough it up. Food, housing, clothing, medicine costs have all increased and people are barely making ends meet these days. Incomes have not increased, but the cost of living has. And now, my pediatricians office wants to make more money by charging for simple things that should be included in the overall care my child receives. Sure, I can opt-out...but then what are you going to charge me for? What non-medical charges will I now expect to see on my bill? I called for a refill...how much do you charge for that? I asked for a note for my child's school....how much do you charge for that? These are not things that should ever be something a parent worries about. We have enough worries about our children and putting food on the table. Now I have to have anxiety about more mystery charges appearing on a bill? There was no prior warning about this...no emails that went out to parents and patients, no update on the website...this appeared as I was trying to do a check for my child for their appointment. There is minimal transparency about what you are charging for these non-medical services. I want no part of being at a place that does something like this. I will need to find a new office now...this is so unethical. How many more patients do you think you will lose because of this? I have never been at an office that has ever done this. What are you going to start charging for next??? How sad...customer care and service is now a money making business at Mia Bella Pediatrics.

I highly recommend this place. We got lucky in the fact that there was not a long wait when we…read morecame. We were at an indoor playground and my daughter fell off of a swing and landed on her arm. We came here right after and the medical staff treated my daughter with care. The whole experience was mentally tough as a parent but this place was designed for kids and it was very welcoming for kids. The receptionist was very kind and sweet. The whole medical staff was great. My daughter broke a bone and they let her pick the color of her splint. The care was very gentle, sweet, and caring'. At the end they get a coin and get to use it to get a prize.

I never write negative reviews (busy mama of 2 soon to be 3!) - however we had a very concerning…read moreexperience with this urgent care and would strongly caution other parents. If you want avoid being misdiagnosed and sent to purchase extremely costly medication that you need to throw away the next day, keep reading... I brought my daughter in with a fever and ear pain and was told she had an outer ear infection - by a P.A.. I see other reviews have complained about not even seeing a doctor and this was the case for us. We were prescribed ear drops that cost about $150 out of pocket even with PPO insurance (in addition to the cost we paid for the visit itself - $75). The next day, when her symptoms didn't improve, I returned--and the diagnosis curiously changed to both an outer and inner ear infection and she was then prescribed oral antibiotics. They said ear conditions can quickly change and evolve, which could be true. I still found this interesting with context the following day.. Still uneasy, I took her to her pediatrician the following day. After evaluation, we were told there were no signs of an outer ear infection at all, but rather a bilateral middle ear infection. We were instructed to stop the drops immediately, as they were not indicated. So within 48 hours, we received conflicting diagnoses and paid for a medication that was unnecessary (for us it was $150 for the drops, $75 for the visit, and $75 again for the second visit based on our insurance - a costly $300 situation) I reached out to the clinic with our situation to see if there was any type of reimbursement we could receive solely based on the fact that we had to literally drop throw away the drops after one day of use. Equally concerning was the clinic's handling of communication. The owner responded with multiple lengthy, condescending messages explaining basic medical concepts instead of addressing the core issue from a common sense perspective - and made no attempt to provide any real customer service. I'm talking about 14+ paragraph emails (insert the doctor equivalent of mansplaining here) their position instead of just addressing me as a repeat customer (she'll probably put an equally lengthy response here too lol). More seriously, the office contacted via email and even included our pediatrician in communications - literally forwarding my emails to them - without my explicit authorization. This raises significant concerns about patient privacy and potential HIPAA compliance issues. My pediatrician did not engage for this reason, and even called me concerned with their practices. While medical conditions can evolve, this situation reflects poor diagnostic clarity, highly condescending communication, and concerning privacy practices. I would not return to this clinic and recommend that other parents proceed with caution and consider alternative care.

An exceptional experience from start to finish. The care and service provided by Dr. Openshaw,…read moreAndrea, Madison, and the entire team are truly top-notch. It brings such peace of mind knowing that expert care is only a phone call or text away, even after hours. The office is clean, beautifully designed, and, most importantly, there's no crowded waiting room experience. Dr. O takes the time to sit with you, explain everything thoroughly, help you understand what's normal and what's not, and guide you through the many questions and concerns that come with parenting. Her knowledge, patience, and genuine care really shine through. We are so happy to trust our little daughter's care to Dr. O and her wonderful team!

Dr. Openshaw is the truly the best! Our daughter arrived 6 weeks early and Dr. O provided such…read moreamazing support and guidance from the beginning. Since my daughter had to go to the NICU, she was bottle fed and I had a tough time getting her to breastfeed. Dr. O is an LC, so when I'd come in for my weekly checkups, she'd help me nurse her and give me tips and was a great resource. She always takes her time with you and you never feel rushed through your appointment. We have dealt with some food allergies which she has been so great with as well - constantly helping me navigate the intricacies of breastfeeding a baby with allergies. It is so reassuring that she is reachable after hours if needed and I couldn't be happier with our choice to have Dr. O as our primary care physician. Not to mention she has the absolute sweetest office staff and nurses as well!

I would like to respectfully share some feedback regarding both appointment scheduling and the care…read moreexperience. I understand that working in a call center and medical office can be demanding, and I appreciate the efforts of your team. However, after several appointments over the past few months, I have noticed some areas that may benefit from improvement. Today, while trying to schedule an appointment for my child, I found that very few appointment times were available, and the interaction felt somewhat lacking in empathy. As parents, when we call regarding our children's health, we are often concerned and looking for reassurance as well as assistance. I have also noticed that many appointments seem to be handled by nurses rather than physicians. While I appreciate the nurses and their hard work, there have been times when the care and guidance provided did not feel as thorough as expected. Even when a child appears to have a simple cold or virus, I believe every concern should be approached with caution, attentiveness, and respect. Having lived in several states and worked professionally as an operations consultant, I have experienced many healthcare systems. I genuinely believe there are opportunities to improve scheduling access, patient communication, and the overall service experience for families. My intention is not to criticize, but to provide constructive feedback in the hope that it helps create a better experience for your staff, parents, and most importantly, the children who are your patients. Thank you for taking the time to listen and consider this feedback.

Billing sucks. Being charged for things that we didn't…read morehave done. Choc is scamming insurance companies.

I only choose the best for my children, and that includes choosing their pediatrician. The staff is…read morenice, the doctor we see is amazing, and the all-around experience at the office leaves you with a sense that their whole team truly cares about your children. We get appointments when we need them, and they are super fast with referrals if you have an HMO. In terms of the physical office, it is neat and kid-friendly, with a mural on the wall and a TV playing. Be sure to ask for a sticker before you leave. Last year they tried a terrible phone system, but they listened to client feedback, and you now get connected directly to their helpful staff. For the sleep deprived parents or after those late nights when the kids have a cold, it's also nice that they're half a block away from a drive-through Starbucks! Anyway, I definitely recommend Coastal Kids. I'd name our specific doctor, but she's so caring and great that she might get booked up!

We've taken our 2 young daughters to the Irvine location since birth and since our doctor left…read morethere and we moved to south OC, we thought it made perfect sense to switch to this location. We brought our 3rd daughter here for her 3-day check-up and it was an absolute disaster. Due to the last minute appt, we were only able to see a nurse practitioner. They started by weighing our newborn and telling us she had lost 14% of her weight. They instructed us to start feeding her every hour during the day and every 2 hours all night long. The weight loss didn't make sense since she was latching since we were in the hospital and eating constantly and very well. We asked if it would make sense to weigh her again. The nurse insisted their scale couldn't be wrong and tried to talk us out of it. We pushed and insisted and they finally agreed. Turns out the first weight was completely wrong and her weight was within healthy limits. As a 3rd time mom, I'm glad I trusted my gut, but if this was for my first baby, I would've trusted them and gone home force feeding my completely healthy baby every hour. Our baby also left the hospital 2 days before with a normal jaundice level of 3. The nurse did a visual inspection of her at this appointment and said if she had to estimate, it looked like it was around 15 (greater than 10 is bad). If the blood tests confirmed that, our baby would have to be hospitalized. Again, very concerning information! Because of this, they pricked her foot to get a blood sample. However, the nurse did not get enough blood the first time and they came back and pricked her other foot! My poor baby. The entire process took more than 1.5 hours. They called later with the results and jaundice levels were completely normal! Why would you report all the concerning information to a parent that all turned out to be inaccurate? We asked to speak to the manager and they said they'd look into it and get back to us. Never heard back. My husband wrote a review and someone from customer service said they'd look into it as well. Never heard back. We have found a new pediatrician for all of our daughters and won't be returning here ever.

We absolutely love our pediatrician! From the very first visit, they made us feel comfortable,…read moreheard, and completely supported as parents. They take the time to truly listen to concerns, answer every question thoroughly, and never make us feel rushed. What stands out most is how gentle and patient they are with our baby. They explain everything clearly -- from developmental milestones to feeding and sleep -- which gives us so much peace of mind. As parents, especially in those early postpartum months, having a pediatrician who is both knowledgeable and compassionate makes all the difference. We are extremely happy!

Dr Reda is my daughter's primary care physician in Newport Beach. Today I needed to bring her in…read morefor an ear infection and skin rash and they made room in their schedule to get her in today and start on antibiotics. I appreciate how the staff truly makes it happen so I don't have to take my daughter to urgent care to be seen the same day. We were seen right away and all of my concerns were addressed. Top notch team. My daughter has special needs and has been to so many doctors and Dr Reda and his team has helped in so many ways over the past couple of years get connected to other specialists in the area for surgery, speech and occupational therapy and custom orthotics. The follow up is incredible and coordination of care with other specialists is truly first class. My husbands kids are now adults and they both went to Dr Reda as children. If you are looking for comprehensive care for your children in Newport Beach, this is it.