Water Department needs improvement! There online system needs to be upgraded. Just to log in you need your PAST correct (exactly) money amount if you don't remember it your screwed. So my issue is when I call the water department they never answer I was on hold for 20 min finally gave up and hanged up I called back 2 hours later still no luck called back around 3pm they finally answered, but this happens all the time all the time they don't answer just to make a water payment. The answering machine even says no calls in front of you 4 min wait and I still wait over 15 min to make a payment. There was an option for them to call you back and they never do! They need to do better. read more