1. Glen Manor Counseling

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Peoria, IL

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Glen Manor Counseling

5.0 (1 review)
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8 years ago

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Chapin & Russell Associates - Located at 3020 W. Willow Knolls Drive, Peoria, IL 61614

Chapin & Russell Associates

1.0(2 reviews)
2.7 mi

There is a therapist that is mentioned as having a sense of humor in his profile. This therapist…read morewas the worst experience of my life! He has zero compassion and is totally insensitive! Please stay away, as you will become his victim and he will hurt you more than help you! Zero help and lots of painful comments. He orders you to do things, makes fun of you, and labels you. Please stay away and find a compassionate therapist. I saw zero humor in his horrible attempt to assist me!

Warning! A counselor (man) there is mentioned in their website as using a "sense of humor" to…read moreassist in his therapy style. Don't believe it--he is combative, sarcastic, and his "humor" is victimizing humor. His confrontational jokes do nothing to help a client and everything to hurt him or her. He is like a drill sergeant, and as insensitive as one. In the first 5 minutes, he interrupted me several times and offered snap solutions to all of my concerns. Not a sympathetic counselor at all. I tried to defend myself from his verbal onslaught, to which afterwards he simply praised my "setting boundaries" on his insolent statements. You shouldn't have to instantly set boundaries with a counselor who is verbally attacking you. He is not a calm, patient counselor who listens respectfully and does not interrupt you. He was a talker, non-stop, and glared at me the entire time. He did not allow me to speak a full sentence without blaming ME for my problems in a hostile way. And I had just met him! I did not make a second appointment with him.

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Chapin & Russell Associates
Chapin & Russell Associates - Lori Russell-Chapin, Ph.D. and Ted Chapin, Ph.D.

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Lori Russell-Chapin, Ph.D. and Ted Chapin, Ph.D.

Legan Donald R Edd

Legan Donald R Edd

1.0(1 review)
0.7 mi

Stick with me, i know it's a long review. Lol. So I scheduled an appointment last month to discuss…read moreanxiety issues. I've suffered with it wince junior high and after it affecting my day-to-day activities for so long my husband decided it was time to talk with someone about medications. I arrived to a completely empty office, not even a receptionist. Waited there for roughly five minutes and then was greeted by a woman with dark hair. Filled out some paperwork, waited some more. I specifically scheduled an appointment at this office because I wanted a female Psychiatrist, and my insurance said that Leon Legan was in network. To my dismay, I was again greeted by an older gentleman, Donald Legan. He then said to follow him and we would get started. I was about to cancel the session but figured what the hell. I drove 50 minutes here might as well give it a go. Never. Again. He was arrogant, condescending, and I'm almost certain senile. The tone he used was that you would give to an infant. I'm a grown adult. He laughed at everything I said, even when I was being serious. He told me straight to my face that my boyfriend (of almost six years!) was just a fling/convenient. He made two sexual references all of which were completely irrelevant to the conversation we were having. He couldn't remember where I lived or where I wanted to move to (Quebec), instead he kept saying the complete opposite. On top of him making fun of me for my hobbies. I'm not sure if it was intentional or not. Either way it irked me. After almost two gruelling hours he finally handed me a binder with like 850 multiple choice questions and told me to fill it out and return it at our next session. I got home later that night, and just to humor myself I looked at it and there was someone else's information already filled in on a separate answer sheet. His full name, personal questions, and birth date. I could be mistaken, but I was under the impression everything was supposed to be confidential. I'm over it, I don't foresee any more visits in my future. I'll discuss it with my family doctor instead.

From the owner: Donald Legan is a professional at Psychological Associates and is trained and experienced in…read moredeveloping resilience in patients in the Peoria, IL and surrounding areas. Resilience involves learning new or enhancing already existing behaviors, thoughts and actions that allow adaptation to change, adversity, trauma, tragedy, threats, serious or chronic health problems, relationship problems or work place stress. Services include: ? Adults, adolescents and children ? Individual therapy ? Couple/marital therapy ? Family therapy ? Group therapy ? Psychological testing ? Hypnosis ? Biofeedback Call Dr. Donald Legan today to schedule your next appointment!

Jane Velez, Psy.D - Peoria Psychological Associates

Jane Velez, Psy.D - Peoria Psychological Associates

3.7(3 reviews)
0.6 mi

Be aware of this fraud!! I don't even know where to begin. This lady will make you wait for hours…read morein her home while she is upstairs messing around doing her own thing. She is the most disorganized person I've ever met or seen in my life. Once she has you waiting for her for at least 2 hours before meeting with you at your scheduled time, She will spend hours talking about irrelevant things about her personal life and will want to charge you more because she ran out of time talking about herself and her problems and will want to schedule more appointments. When I first started she told me that she would need 650 dollars from me and charge the rest to my insurance card and that would cover the total cost in order to get an evaluation report. To make a long story short what should've only took a few months to get completed turned into a 6 month long process and then she went back on her word and wanted to charge me another 800 dollars. During this process she even told me a few times how she hates filling out reports. This should've been a red flag to me. This woman is a scam artist!! Let's just say, I never got the evaluation because she kept dragging her feet and wanting to charge much more than she first quoted me. I was so mad I contacted my insurance company to report claims fraud and contacted the IDFPR to file a claim. This crazy woman was so unethical and unprofessional, not to mention, scammed me and my insurance company for a job that wasn't finished I can't believe this woman is still running a business. Since the IDFPR board is so backed up with cases (imagine that) they said it would probably take a couple months to get back with me. I'm sure most of their cases are against Dr. Valez. Thanks to this scam artist I went to court 6 months later without an Evaluation that I paid for and went out of my way to meet with Jane Valez for hours on end to only end in disaster. Thanks Dr. Valez!! you are not a woman of your word and you completely wasted my time. you didn't care about me or the report I was needing to file with the court. i don't even know how you sleep at night knowing how you scam people.

I have been seeing Dr. Velez for a custody related issue and I find her to be very helpful and…read morecompassionate and very easy to talk to, I can honestly tell that she really cares about helping others.

Glen Manor Counseling - c_and_mh - Updated October 2026

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