The Quality of care is amazing. would recommend to anybody needing counseling. I have had great…read moreexperience great experience with their counseling.

The Whole Life Solutions' therapists that I had with them are very good. However, the reason for…read morethe very poor rating is because of the billing office, and the non-therapeutic administrative personnel. My troubles with Whole Life Solutions started when I changed my health insurance policy due to state mandates and obtained a secondary policy to cover the co-pay of the primary insurance. This change was apparently too complicated for them, and they immediately started charging my credit card (CC)s (more than one CC/debit was required to be on file when signing up to their service). After 6 months of going back and forth with the billing office and the state insurance company. I changed my insurance. The new company offered to cover the outstanding balance, if Whole Life Solutions would send them an itemized bill within 30 days showing what was paid and what was outstanding. 60 days later (now 90 days from the initial request) I receive a bill showing solely a list of charges. This list didn't show what was paid, and what wasn't. Consequently, the insurance company refused to pay the amount. During this entire time, Whole Life Solutions was double and triple charging my CCs and Debit Card. When I inquired about the extra charges, 1st I was told that it was because the card was denied. 2nd, after they were shown that the charges were paid, I was promised a refund, that never came. However, the multiple charges continued. Finally, I received a call from a very irritated office manager making false statements and accusations regarding my requests and my complaints about the charges. When I attempted to calmly correct her, she interrupted loudly and continued her barrage of insults and inaccurate information. This caused me to lose my temper, to where I told her to stop interrupting, and learn to listen. The result is that the office manager made a non-medical decision to discharge me from receiving any therapeutic treatment which is unlawful.

I found that the counselor was biased, one sided and overall unhelpful. I thought that she was only…read moreinterested in listening and supporting one view and in the end, I felt her opinions were a negative influence. I'd like to believe counseling is evidence based in nature, but I believe it's no more than an opinion. I'd find it difficult to ever go back, I was rather off put.

I usually do not leave reviews on a business but I felt this time it was a must. Joy Miller &…read moreAssociates are amazing and I highly recommend them. From the moment I walked in the door I felt immediately at ease. The environment was beautiful, welcoming and serene. Office staff were very helpful and professional with keeping my needs and information private. Counseling was everything that I assumed it would be and more. I feel that whatever my needs are or whatever challenge I have to deal with, I can find help here.

Be aware of this fraud!! I don't even know where to begin. This lady will make you wait for hours…read morein her home while she is upstairs messing around doing her own thing. She is the most disorganized person I've ever met or seen in my life. Once she has you waiting for her for at least 2 hours before meeting with you at your scheduled time, She will spend hours talking about irrelevant things about her personal life and will want to charge you more because she ran out of time talking about herself and her problems and will want to schedule more appointments. When I first started she told me that she would need 650 dollars from me and charge the rest to my insurance card and that would cover the total cost in order to get an evaluation report. To make a long story short what should've only took a few months to get completed turned into a 6 month long process and then she went back on her word and wanted to charge me another 800 dollars. During this process she even told me a few times how she hates filling out reports. This should've been a red flag to me. This woman is a scam artist!! Let's just say, I never got the evaluation because she kept dragging her feet and wanting to charge much more than she first quoted me. I was so mad I contacted my insurance company to report claims fraud and contacted the IDFPR to file a claim. This crazy woman was so unethical and unprofessional, not to mention, scammed me and my insurance company for a job that wasn't finished I can't believe this woman is still running a business. Since the IDFPR board is so backed up with cases (imagine that) they said it would probably take a couple months to get back with me. I'm sure most of their cases are against Dr. Valez. Thanks to this scam artist I went to court 6 months later without an Evaluation that I paid for and went out of my way to meet with Jane Valez for hours on end to only end in disaster. Thanks Dr. Valez!! you are not a woman of your word and you completely wasted my time. you didn't care about me or the report I was needing to file with the court. i don't even know how you sleep at night knowing how you scam people.

I have been seeing Dr. Velez for a custody related issue and I find her to be very helpful and…read morecompassionate and very easy to talk to, I can honestly tell that she really cares about helping others.

Mended hearts has done such great things for my granddaughter and me. They have so much love and…read morethe animals has helped my granddaughter to learn patience and confidence. Thanks Mended Hearts for all you do. Keep up the great work you do.

I love the horses for the equine therapy and my counselor is awesome, too. Great staff. Highly…read morerecommended. My kids have also seen my counselor as well. Easy to talk to they both tell me!!

Curt Meiss is one of the counselors on staff here, and I can say without a doubt he is one of the…read moremost talented practitioners I've met. As both a counselor myself and a client for several years, he has help my family through some of our toughest times, remaining professional and objective, while providing the care and support we needed. Curt demonstrates expertise in a number of mental health areas, including anxiety, depression, bipolar disorder, grief, and trauma, as well as family systems and parent-child relationships. I strongly recommend his services for anyone seeking to bring healing and light into their life.

If I could give this counselor 0 stars I would. She was the worst counselor I've ever been to. On…read moremultiple occasions she notified others of what went on during our sessions without my permission. My trust and confidence was severely betrayed. If you care about your mental health or someone you love's, DON'T go to her. Not only did she betray my trust, but made many obscene recommendations that negatively impacted my health and relationships with others.

From the owner: Sandra K. Chatwood M.A. is a licensed clinical professional counselor and a trained family mediator…read morewith 45 years of professional counseling experience. She serves the Peoria and Tri-county area and is a licensed marriage and family therapist. She specializes in: - Trauma Recovery - Sexual Abuse Treatment - Adult, child, and adolescent problems - Individuals, couples, or families She is a clinical member of American association for America and Family Therapy. Day, evening, or Saturday appointments are available. Please call today to receive the help you desrve.

My initial call to try to find better help for my grandson with Aspergers was incredibly…read morecompassionate and helpful. An appointment was set with lots of helpful information given. He hasn't been seen yet but I'm very optimistic based on my call to their office.

I went to this doctor for 7 years and now it's taking multiple teams of doctors to get me off of…read morethe random assortment of medications he threw at me without evidence based research. He put me on medication for heart patients when I had no heart problems and now it's dangerous for my new doctor to remove them. He will not do evaluations, testing, or help you with disability at all. Won't even fill out paperwork for you. I feel like I lost 7 years of my life and it took two doctors being horrified by how much medicine he had me on for me to make a change. Now I have a really long road ahead of me to get back down to a safe level of medicine and to make matters a million times worse, he missed ADHD and autism. For 7 years. Run the other direction.