I've been living at Elevation Apartment Homes for almost three years, and my experience has been…read morevery positive. The community is well-maintained, and the staff has always been friendly, professional, and helpful whenever I've needed assistance. Maintenance requests are handled in a timely manner, and I appreciate how clean and welcoming the property is. The location is convenient, and I've enjoyed the sense of community here.

The walls are paper thin; I have heard all of my surrounding neighbors, sometimes just speaking in…read morenormal voices. I can hear my neighbors' microwaves ding, literally. The parking lots are too small and too narrow. The exercise room is too small. The pool is too small for the amount of residents. Utilities are high; they use Think Utility services to read the meters and bill residents--Think Ut. also has very bad reviews. It's not luxury. Shoddy craftsmanship with a shiny surface.

14 months here and we LOVE Brookstone more every day! It's quiet and pet friendly. Neighbors are…read moregreat. The staff is awesome and super responsive. The pool is gorgeous!!! We've had no issues with the mail being delivered to the clubhouse. Parking is always available. No yard to take care of. Maintenance fixes anything within 24 hours. We feel safe and happy here.

I love Brookstone, I think it's affordable and in a great location. It's close to the city but it…read moremakes for a peaceful get away. The staff is courteous and accommodating! There's a lot of different options depending on your price point and what you're looking for. I love that there is 24/hr fitness and a pool. And they're pet friendly! I haven't had any issues and maintenance is always really quick if you have something that comes up. Overall I would definitely recommend!

Incredibly kind, uses an individual approach for each customer, thorough follow-up, WELL worth the…read moremoney, genuinely cares about the clients and their wellbeing, and does the job from a place of kindness intention and care. Was willing to do a deep-clean move out on a last minute notice and made sure to keep in consistent contact before, during, and after the clean. Took photos for accountability for herself, us and the landlord. Thank you!

Missy and her team are awesome! They did a fantastic job getting my house ready to be listed. They…read moreare very thorough, reasonably priced, and made the kitchen and bath sparkle. Missy was very accommodating to my schedule as I had different vendors working on the house too. I highly recommend them!!!!

I've been meaning to write this one for a while, but there's a lot to cover. I lived in an…read moreapartment at Meadowview for three years (August 2011-August 2014) and have both negative and positive stories about my experience. My apartment: -Floorplan: Clover -Bedrooms: 2 (one master with attached bathroom) -Bathrooms: 2 full Safety: I felt safe at Meadowview, walking to NKU every day without issue both day and night. I also walked to the Kroger down the road on some days and nights. The area is generally safe and I never had any altercations with other neighbors or locals. The community is young, and loud at times, but it's a relaxed atmosphere overall. Pros: -The exterior walls on the sides of the clover floor-plans are thick. You won't hear the people on your sides. -Staff. -Very private. As long as you keep to yourself, people keep out of your business. -Spacious. -Nice view out back. -I had a first floor apartment that was one story below entry level from the parking lot, meaning it was naturally cool in the summer and we used less electricity when it was warm/hot. -The parking lot is mostly well-lit at night. -Pet-friendly. -They hold events all the time (cookouts, etc.). -Cons: -Random quarks in the apartment just happen - they're not the best in quality, but they're not awful (no bugs other than seasonal fleas). Mine always had random issues with water leaks, especially since I lived on the first floor and any flooding from the apartments above me trickled down to me. -Living on the first floor of a clover means people's headlights shine into your bedroom. I highly suggest some blackout curtains if you ever plan on sleeping in past 7am and your bedroom window faces the parking lot. -You will definitely hear upstairs neighbors tromping around. Especially if they wear clogs as mine tended to do. -Interior walls (between bedrooms) are kind of thin, but it wasn't usually a big deal. -During some patches throughout the years there were issues with people picking up their dogs' poops. Those were dark times. Longer stories/comments: -The community was, at one point, government-funded low-income housing. There was a maximum income and you couldn't have an apartment full of students. They changed that in 2011 and that's when my friends and I, as well as a lot of other NKU students, were able to move in in droves. The community is tailored towards students now, so the review by "Paige M." from 2012, and any others similar to it, are out of date now and do not reflect their current policies. -Meadowview, so I've heard, does leasing differently now. You do individual leases for each bedroom in the apartment now, instead of one lease for the entire apartment (the latter is the way it was done while I lived there). At one point we had four people in a two bedroom and our individual rent was below $200 each (except mine, which was higher because I had a pet fee). You can talk about the quality of the apartments all you want, but if you were a student on a budget then Meadowview with friends was far more preferable to a dorm room in both cost and quality and was, for us, a better option than other apartments in the area that are nicer but with smaller square feet. We had a person living in the living room if that tells you much about our group's willingness to make concessions for cost. However, now that rooms are individually leased, they charge more per apartment. It's still probably a better deal than campus housing. I give it three stars from my experience living there on a tight budget, but I imagine my opinion might change if I lived under their new regime. I mean, sure, it's cool that they're offering an alternative to dorm living for people that don't know anyone interested in sharing an apartment with them, but they didn't have to monopolize on offering this service so much - I heard three bedroom per-month costs increased by at least $200 per month based on the amounts I'm hearing for individual leasing compared to the amount overall for a three bedroom just last year. I'd love to hear Meadowview address this actual increase on rent-per-apartment in at least some cases. -The parking here sucked really, really bad at one point (issues with guest parking and labeling of parking). Since then they've relocated guest parking, re-paved the lot, and in general they make sure tenants have enough spaces. The only time that having a parking pass for NKU is relevant might be during the cold weather. Or, get boots, scarves, mittens, and don't be lazy. -They changed the way they manage their water bills. I think they passed on a lot of maintenance costs to us in the change, because our bills increased substantially. Overall, the staff was nice/helpful and a lot of the areas I find important (cost, safety, privacy, and convenience to campus) ranked highly. I would recommend NKU students check them out, especially if you don't have a car and you're considering dorm living AT ALL. You'll far prefer Meadowview to dorms.

My daughter accidently signed a lease with them thinking this was Univeristy housing. She is…read morelocated a thousand miles away right now. They refused to let her get out of the lease the day after she signed and told her she needs to pay thousands. She has never even stepped foot into this place. Her father is a disabled veteran which is the reason she was even going to Kentucky. Now she might not even be able to go to school with this debt.

I've lived here over a year now. Just renewed my lease for another year. All in all I feel pretty…read morepositive about the place. It is true, I guess, that there are a lot of students here but I have had no significant problems/issues with it. Noise has not been bad or extreme. The apartment staff have usually been quite nice and polite and they have dealt with any maintenance issues in a very timely fashion. The grounds are kept up and the place, overall looks good. That said, there are a couple minor things that could have been better. One of the pools was closed al of 2014 which should not be the case. I was told there would be two pools available and this was not the case. Also, I have a small issue with the snow removal which is spotty at best. During a storm last winter, the removal service came through around noon about an hour before the main storm hit which proceeded to drop about 5 inches which was not removed for days. I honestly could not get my car out of the parking lot. Thankfully, I work at NKU and so I was able to walk to work after a couple days (the city took that long to clear the sidewalks). I also question their rent due-date and penalties. This is the first apartment I have lived in that expects rent by the 2nd and they penalize $50/day late fees or something like that). I have forgotten the date and had to pay on a couple of occasions. Which leads to my final problem which is their online payment service which charges WAY too much to have your rent automatically withdrawn from your bank account. No reason for that as most apartments have long ago gone to a very small service fee for this and it seems to me it would benefit all involved. They also seem to own their own H20 billing service. Once again, the online fees are outrageous. I also question the accuracy of my water bill as it is almost twice as high as my previous apartment and I live alone in a one bedroom. I just don't use a lot of water and $30/month seems absurd.... They can be dickish about parking but I am glad as too many students would be tempted to park here and walk to school. As it is, I have never had a problem finding ample parking options close to my apartment. All in all, however, I like the place. Very convenient for NKU as the campus bus stops right in front for those who need/want it. The campus is like an 8th of a mile west, Krogers is easy waking distance, Billies Skyline Tavern is as well. Fast food such as Taco Bell and Arby's, Goldstar and a mediocre Chinese place are in the same plaza as Krogers. There is a sand vollyball court and a single basket for hoops. The workout room looks clean and reasonable. Considering they undoubtedly deal with a lot of fk'd up excuses and problems with college-aged kids the management has never pissed me off in any way. As I deal with students on a regular basis I can appreciate this fact greatly. Oh wait - one thing I almost forgot... the garbage system (for lack of a better term) sucks ass in the sumer - they use these huge compacters that are only emptied rarely and the flies are legion. DO NOT get an apartment anywhere near one of them or the stench will kill you. Luckily I am not near one (then again that sucks in the winter when you need to take out the garbage. I'd prefer smaller dumpsters, more regularly emptied, located in each region of the complex.

Great community overall with a very friendly and helpful staff!…read more Work orders are taken care of in a timely fashion, and the entire team has been a pleasure to work with.

I'm pretty sure this guy went out of business finally. That…read moreold adage proves true once again. People don't always get what they deserve, but they usually get what's coming to them. Karma.

Here's your updated review with the additional point:…read more These guys are con men. Attention homeowners, contractors, business owners, etc.--beware! These guys were hired as subcontractors to complete custom closets, and after 10 months, the work is still not finished. The craftsmanship is terrible: hardware is crooked, gaps from the ceiling to the floor vary by as much as two inches, the painting is incomplete, and drawers don't shut properly. Their work is so poorly aligned that I could do better with a miter box myself. They constantly make demands, such as, "We won't be back until the floors are done," only to then get overspray all over the newly finished wood. Since this is custom work, it's difficult to find someone else to come in and finish the job, so they hold you hostage, saying they won't return until you pay another $5,000. I'm 96% paid, yet the work is only 50% complete--and it's a mess. The owner refuses to take responsibility, blaming everything from faulty drywall to the size of his workforce. He even knocked holes in the drywall and refused to fix them. To make matters worse, they took items from my home over 6 months ago and still haven't returned them. He also blames the primary contractor for delays, even though he personally promised he would finish the job and just never shows up. He claimed he was forced to cut his workforce down to two people--I'm guessing they're going under. Don't get caught in that! The drawings they provided look nothing like the cabinets. When I asked about it, he said the drawings are supposed to be a "rough idea" of what they'd look like--which defeats the whole purpose of drawings! You use drawings to know what you're paying for! Contractors and homeowners--stay far away from Logan's Woodshack if you don't want to get caught in a scam. After 10 months, no apologies, just excuses and demands for more money. The owner is a horrible person, and I caution anyone against using their services. Let me know if any more changes are needed!

Disclaimer: these apartments are no longer called Hidden Valley. They are called campus view…read more *copy of my google review*: This is the worst place to live. We were stupid enough to sign on for a second year. We haven't had properly functioning air conditioning the entire time we've lived here. Being on the third floor that creates a huge problem. I'm writing this review as my air conditioner has quit, again. We've had leaks all kinds of other issues as well. All the apartments are EXTREMELY humid. They give you no notice of when they need to enter the apartment, but expect the dog to be off site or put away. We got a note on the door they would be coming in the same day for an inspection- even though we were not home and had no way of seeing this note and preparing for the dog earlier. The parking lot was supposed to be repaved as I was told, however, they just paved one line down the middle of the driveway and the rest has been left the old and torn up blacktop. And the potholes are still bad. If you live on the left side- forget about finding a parking space. The complex is mostly students, however, much of the non student population causes many disturbances. We've had issues with fights in the parking lot. And even a neighbor who would ask us for money and constantly knock on our door.

Located behind the BP, Hidden Valley apartments are right across from the main entrance to NKU…read more While anyone commuting by foot easily has a half-mile walk to reach the lecture halls, the convenience of the apartments can appeal to low-budget students wanting to live off-campus. No frills here at Hidden Valley. Both the interior and exterior look dated. Each unit is carpeted and has a balcony. There is also a community pool and on-site laundry. Not a fan of the bathrooms, which have hard-to-clean tiled showers. The apartments are average sized with small closets. You'll find a lot of low-income families living here as well - not just college students. Be on the look out for lots of unsupervised children running around. While Hidden Valley is within walking distance of NKU, it's not close to much else. The bustling 471 / State Route 27 separates the apartments from the university at a major intersection. A Frisch's is nearby, as is Chipotle. You'll probably want to take a car to the grocery store; the Kroger is easily a mile down the street. If you can afford to spend a little more on an apartment, look elsewhere for a quality living area. Just a few extra bucks can make a world of difference. Pricing: - $525 for one bedroom - $625 for two bedrooms

The ladies that came out were really nice. They were very friendly. They were quick and efficient…read moreat what they did very reliable, very quick at getting me on the schedule and the company that they work for pricing is very reasonable that I would absolutely recommend them to anyone and everyone that I know.

Overpriced, poor quality, arrives late, charges extra for services that should be included,…read moredisorganized, takes weeks to provide inaccurate invoice, asks for money upfront, lazy.

Called and made an appointment before the holidays and confirmed time/ date and no one bothered to…read moreshow up or call to let us know they wouldn't be able to make it. We wasted an afternoon sitting around waiting for nothing.

From the owner: Family owned and operated residential remodeling business with over 25 years experience servicing…read morethe greater cincinnati and surrounding areas