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    Glazed Bisque-It

    3.5 (20 reviews)
    Open 10:00 am - 8:00 pm
    Updated 1 month ago

    Services - Glazed Bisque-It

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    Valerie H.

    First let me say that the business is apparently under new management within the last year or so. That being said, I have given a two star rating bc I love coming here to paint pottery, and we have thrown several birthday parties here for various children in our family and have all enjoyed them immensely. Friends from work and myself always get together and go to the free paint day the two times they offer it during the year. Went and had a marvelous time as usual, except for a snide comment from an employee (which we learned later was the owner) upon entering when we asked if there was a line being formed. The trouble started when checking out. My daughter had a $30 gift certificate from 2 years ago. There was an area at the bottom where an employee could enter an expiration date. However, no employee had done so. At time of checkout the sweet girl that was checking us out, had to get the store owner in regards to that gift cert. The owner (I believe her name was Pam) was incredibly rude. She said she would not honor my daughters gift certificate bc they expire after a year. I nicely explained that no where did it state that on the certificate so how was I to have known that. She also was very loud at this point and people were staring. She said she would give us $10 credit for it. That upset me and I said no, this was a $30 gift from her grandparents, so you just took their money and will only pay $10? That's not right. She went on to say that the gift certificate had been issued by the previous owner so she didn't have to honor it at all. Where I argued that she did bc she bought the company, earnings and debt, and if she hadn't planned on honoring old gift certificates then she should post that somewhere and also post that they expired in a year if not already noted. By this time she is red and yelling ( I was horribly embarrassed but unrelenting as I felt I was in the right) she said that the state of Virginia says GC are only valid for a year. Which is Bologna by the way, unclaimed property, including gift cards are valid 5 years before becoming void as unclaimed. She also kept yelling that I had "admitted" the gift was from her grandma two years ago. Well I wasn't trying to hide that, but nowhere on it or in the store stated that they expired in a year. Anyway, her husband finally came out and actually had to take her outside. This was easily hands down the worst customer service I have received from anywhere and easily the most embarrassing. I did however get the gift card honored. I was so scared that when pick up day arrived for the pottery that it would be damaged, but she was not there when I came to pick up, and our pottery was magnificent as usual. I hate that the place has such a crappy owner, as it is a wonderful place to go. I've always enjoyed it. When I picked up my pottery yesterday, I noticed they had new pottery options available to paint. However, nothing could induce me to go back in there again..

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    2 years ago

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    2 years ago

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    9 years ago

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    11 years ago

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    7 years ago

    Such a fantastic place. Erin was super helpful, patient and friendly!! We had a blast!!

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    Ask the Community - Glazed Bisque-It

    Review Highlights - Glazed Bisque-It

    Pam, the owner, is knowledgeable, experienced and a great person.

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    Left of Center Art Space - The studios are close together.

    Left of Center Art Space

    (1 review)

    Left of Center Art Space is a vibrant co-op gallery and working studio that opened its doors in the…read moreold Woolworth Building in downtown Roanoke in October 2019. They are a collective of artists sharing studio, exhibition and teaching space. Along with their artwork, they also feature guest artists throughout the year. The gallery showcases a variety of artistic forms, including painting, pottery, oil pastel, jewelry, sculpture, and weaving. With a focus on diverse creativity, the space also hosts guest artists who contribute to Roanoke's growing art scene. Visitors to Left of Center Art Space can not only observe the artwork in exhibition there, but can also observe the artists in action and interact with them by asking them questions and experience the artistic process firsthand. They also can engage directly with the creative process by participating in art lessons, paint nights, and art receptions. These activities provide a fun, interactive experience for people of all ages and skill levels. Additionally, the gallery offers custom picture framing services, perfect for preserving personal artworks or showcasing your favorite pieces. When I visited the Art Space all the artists there were very welcoming and hospitable, providing me with much information about the place. It was clear that they loved creating their art and also enjoyed sharing the process, as well as the art itself, with visitors and art enthusiasts who visited the place. I walked around observing the artworks being exhibited and the tags with information about the art and sale price. It was a great opportunity to purchase a reasonably priced artwork to decorate a special space in your house, while also supporting and encouraging the local growing art talent. I would definitely encourage all those reading my review to take the time to visit this Art Space and take advantage of all its has to offer. Mingle with the artists here and watch their artistic creative process firsthand, ask questions, and grow with the experience, for art is the food of our souls and enriches our lives.

    Glazed Bisque-It - paintyourownpottery - Updated May 2026

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