My first time with Liz. I am more than happy with her work, she heard my wishes and my hair came…read moreout better than I had imagined. She is truly an expert in her field, really knows what she is doing and also works with high end products. She is also super fun and down to earth, time flew today. The salon is spacious and super clean, located in downtown Torrance plenty of parking and great nearby shops, coffee/matcha next door. Great experience and I'll def be coming back. Highly recommend! ;-)

I love Liz's and how my hair came out. I have curly hair and she did an amazing job with the…read morelayers. Switched to Liz from my guy I went to since 2020. Can't wait to spend some more time with her

I'm not sure what's happened to this company, but life is not the way it was. I have learned…read morethrough the years the quality of the hair is good but the actual product, put together can be sketchy.. They also claimed that you can send your Topper in after a year year and a half give or take to be refreshed, that has become an issue and the stylist I've been working with said is not worth the trouble. Just buy a new one so the difference between 1500/2500! Well that's kind of a problem as they sold you on you can get it refreshed and now it's throw it in the trash and buy new.$2500-$4000! My first Topper several years ago was wonderful absolutely no problems since then the quality has gone to heck in a handbasket. It's nowhere as heavy. They will deny this. It's not the quality of my first one and I'm not sure if this company is in trouble, but something is going on.

I had an amazing experience here! I brought my boyfriend's mother to get her hair done for her…read morebirthday and Kirstie did a wonderful job with explaining the options and pricing. She was super patient and understanding and made it a wonderful experience for us both! And she left absolutely satisfied! The salon was clean and everyone was very kind. I will absolutely recommend to everyone!

So welcoming and friendly, this was my 2nd visit & my 2nd wonderful service. I am new to braids and…read morewas so overwhelmed because I was getting ready for major surgery. With my upcoming neck surgery they were going to be shaving the back of my head & I will be unable to brush my hair (about 24") for several months. I had no idea what service I should book for, when I called Ebony was able to book me an appointment for box braids using just my natural hair. The next day I had my appointment with Alexis and she was great about asking for what I wanted and she also explained what to expect. The appointment was great and I was so glad I made the decision to start my journey with them. It was time for my next set and i had the same great experience with Ebony, this time she booked me with Sheri. Another beautiful set of box braids using only my natural hair. While there I excitedly found myself looking forward to booking my next appointment with Ebony so she can add the colors back to my hair that I had to shave for surgery. These are the recent braids Sheri did, these were small box braids with my natural hair (these were progress pictures for surgery so I apologize the hair is not the main items in the picture)

I'm appalled at the lack of professionalism and manners I experienced here…read more Before my appointment, I sent Ebony a picture of the Fulani braids with subtle boho I wanted and asked for a quote. She gave me a price for the style with cornrows up top and a separate price for the style with stitch braids (captured through text message). I paid a deposit to confirm my appointment. I was a new client and could not book online because the booking website was down. I also asked for a services and price list a couple times which I did not receive, so the only price I could go off of was the price the owner texted me. As soon as I walked in, my stylist began complaining that Ebony had told her I was coming right as she was leaving, asked why I couldn't come earlier despite my appointment being made a week in advance, and vented that she had plans to braid her grandson's hair. As a client, I'm not sure why I was told any of this. While I was getting my hair braided, Ebony texted saying I owed more than what we agreed on. I hadn't gotten the stitch braids or added a wash and blow dry, so I let her know what I actually owed based on our original quote. The stylist called Ebony and put me on the phone. Ebony admitted she made a mistake, said she didn't realize I was getting boho, and tried to add an additional charge. She gave several different reasons for the price increase including that she likes to give a range in case the client changes their style, which I didn't. I also pointed out that it wasn't really a range but rather one price based on whether I got cornrows or stitch braids. I asked her to clarify a couple of times because her reasoning wasn't making sense. She eventually told me she wasn't going to go back and forth because she has 5 babies at home. Not sure what that has to do with the pricing discrepancy. I told her I wasn't comfortable paying the new amount and would be sending what we originally agreed on. She said "don't even worry about it since you don't wanna send it, I'll make sure my stylist gets paid." At that point the stylist began full on screaming at me, calling me rude, disrespectful, etc. (captured on video). This was never about the difference in price. I would have gladly paid the amount had it been communicated to me upfront. You cannot retroactively increase a price after a service has already started because of a mistake you made and expect a client to be okay with that. There is nowhere you can go where that is acceptable. It is also never acceptable to scream at a client. It's so hard to find a good braider in LA and it's disappointing because myself and my whole family were hoping we could start coming here. 1 star because the stylist was talented and she apologized for screaming at me. Edit: I sent pictures of 2 styles, not 3. The first was the style with subtle boho to clarify what I wanted. The second was to clarify the length. (Also captured in text message). It's worth noting that the second photo did have fuller boho. If Ebony believed that picture indicated I wanted that style, that was her opportunity to clarify any additional charges before my service began. She didn't. It's also worth noting that my stylist confirmed Ebony sent her the correct reference photo, meaning there was no confusion about the style I was getting.

Omg how amazing I feel with lustful hair the quality has never changed . I have been loving lustful…read morehair for 10 years and have been over the moon with the look of my hair . It's so easy to maintain and blends with my hair without using a ton of product. No matter I get wavy to curly both can be straightened with out changing the curls or waves when wanting to enjoy different styles. The hair is definitely quality and can be reused over and over again .

Great hair. The owner is very knowledgeable and very friendly and welcoming…read more I went in for the first time last week and was greeted like an old friend. The hair I got was great and at a great price. I will definitely be going back because the hair is great quality too!

I was new to extensions and called in for general information; Jenny at the front desk was…read morewonderful and helped me set up an appointment. Alyssa was very patient and accommodating. Needless to say, it's been over a year now of tightening and reinstalls and I have zero complaints. Extensions are their specialty (sew in, clips, you name it!) and I would absolutely recommend this salon to any friend and highly recommend Alyssa specifically. The hair quality and service are all A+.

10/10 I love love…read moreLOVE how my hair came out at Hermosa Hair Extensions. If you're thinking about extensions, just know this is not cheap beauty, but it is quality beauty, and it is worth it. Customer service is on point from start to finish. Everyone is professional, welcoming, and makes you feel comfortable the entire time. Alissa, my stylist, is the absolute best. She knows exactly what she's doing and truly cares about the final result. I highly recommend asking for her. Do not be afraid to ask all the questions you need. They never make you feel like you're asking too much, which I really appreciated. Parking is in the back, so no stress there. And honestly, pampering days like this are always the funnest. Highly recommend this place. I'll definitely be back

The hair care service and the advice from the stylist (Bridgette) was beneficial for me to continue…read morewith my hair care journey. The shampoo and conditioner smell great as well as the hair oil. I recommend this service to everyone.

I have been a customer over 20 years! Bridgette is the best! My hair is always on point. I never…read moreleave disappointed! Very clean atmosphere, reasonable pricing and always professional.

The staff here are pretty friendly. I usually book with ChoHee and am always happy with her…read morehaircuts and styling. I appreciate that she really takes her time to make sure everything looks good.

ChoChee! Her attention to detail, technique, and ability to execute exactly what I was describing,…read moreeven without showing her a picture (oops), was spot on. I love color, but I don't want it to be too over the top. I asked for softness and dimension and got just that. What especially stood out to me was how she approached my hair. During the application, she blow dried away the stray hairs before applying the color. Maybe it's not a new technique, but it was new to me and I really appreciated that level of attention. Anything that helps keep my hair healthier for longer, I need it! As for the salon itself, it's the nicest spot in the area. If I'm going to be sitting around for hours getting my hair done, I need it to be somewhere I actually enjoy being.

I came into this appointment completely unsure of what I wanted. Honestly, I was having a full hair…read moreidentity crisis and changing my mind every few minutes! I was so all over the place that at one point he asked how I had paid, and I was convinced he was about to refund my money and send me on my way. Instead, he calmly told me he was a professional, knew exactly what he was doing, and that if I trusted him, he could work wonders with my hair. He was confident, honest, and didn't just tell me what I wanted to hear. He told me to either trust the process or move on with my day and that confidence is exactly what made me trust him. What impressed me even more was that he didn't just focus on doing my hair.he focused on making sure I had the best hair for my hair. He personally made sure I got quality hair that would blend well and look natural. He also suggested adding a little color to make the style pop, and he was absolutely right. The color brought everything together beautifully and gave the look that extra touch that made it stand out. I'm so glad I trusted him. The final result was amazing. He created a style that I never would have chosen for myself, but now I absolutely love it. I've received so many compliments, and I walk out feeling confident, refreshed, and beautiful every time I look in the mirror. He transformed not just my hair, but how I felt about myself that day. His shop has a warm, welcoming atmosphere, and while I was there, I heard nothing but praise from his other clients. It was clear that he genuinely cares about his work, his reputation, and the experience his clients have from start to finish. To top it all off, I didn't leave empty-handed. He sent me home with a goodie bag filled with excellent hair products to help me maintain my new style and keep my hair looking its best. That extra touch showed me that he truly cares about his clients long after they leave his chair. If you're looking for someone who is talented, professional, confident in their craft, and capable of giving you a phenomenal transformation, book an appointment with him. Sometimes the best thing you can do is trust a true professional and'm so glad I did.

Patrick is EXACTLY who he thinks he is! I walked in for a…read moreconsultation and he was warm and welcoming. I chose him based on his work and reviews, but I still had to see for myself. I told him what I was looking for and booked an appointment. I loved his energy! That's important to me when entrusting someone to style your hair! Patrick has also developed a hair care line that was used on my hair. The products smelled clean and not overwhelming. The wash was thorough and felt so good and relaxing. I got a silk press, cellophane and cut. This man has Skillz! Patrick you are stuck with me! Thank you for an amazing experience!

NO BLACKS ALLOWED! would be a sign if it was legal. They follow every black person that comes in…read morearound, and terrible customer service. I don't understand why people still shop here. I also witnessed them lock a girl in who didn't steal anything. Their excuse was she "looked" like someone who previously took something. WHICH IS ILLEGAL BY THE WAY.

Nice service good supply of products and selection of wigs in store would come again prices more…read morethan Amazon

Took my daughter in for highlights with a quoted price prior to appointment. Refused to do the…read morehighlights my daughter requested and then charged me double price quoted. My daughter's hair looked exactly the same when we left as when we arrived.

Brought my daughter here for highlights with Nancy Toro. Was charged 595 plus tip. Her hair was…read morecompletely fried and broken and toned to a terrible ashy color. I contacted Nancy and she was rude to me. What a bizarre experience. This person doesn't care about the quality of service or customer service she only cares about money and pumping people in and out. If I could give negative stars I would.