Last minute cancellation for first visit was very off-putting. Because of this cancellation I had to scramble to fi sh someone to tint eyelashes right before a trip. **I get no satisfaction from leaving negative reviews. If you were to look at my review history, you'd see quite the opposite. I like to promote small business. My experience with you would have been heaps better if you had made time in your schedule the next day to accommodate me, or at least offer that. Our texting exchange made it clear to me that you did not value my business. That is why I have left this review. read more

I have gotten lash extensions/fills from Candy 4 times now, and every experience has been great! Candy really makes sure you're comfortable in every way, from the pillow under your feet, to the placement of the gel pads on your under eyes. She also takes the time to discuss the results you want. I had no idea there were different levels of curl, and different application styles for the eye shape you have! Candy is an artist. Don't just take my word for it, look at my before and after with Classics read more

Glam By Candy - Before - Eyelash Service Near Me - Concord, California

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I cannot attest to the quality of Candy's work. I was a first time client. I decided to not move forward with my service, because I did not feel comfortable with Candy. I arrived on time, but Candy was with another client. I sat on the bench and waited patiently. Bizarrely, Candy sent me a text saying that I was late. But when I approached her door, she told me she wasn't ready and to have a seat on the bench. ??? Candy was neither welcoming nor inviting. When I first approached her door, she didn't introduce herself or even say hello. It felt very cold. Nonetheless, I introduced myself and told her I was there for an appointment. She seemed immediately irritated that I was her client. She insisted that I complete an intake form. Intake forms are normal, but Candy was particularly rude about it. The form has a section that asked me to agree to allow Candy to use my name, image and likeness for her commercial use. This is beyond the typical consent that service providers ask for, to use your picture for their marketing. When I asked Candy about the section she assured me that she doesn't take pictures. Taking pictures has nothing to do with granting a NIL. As a lawyer barred in three states, it was immediately apparent to me that Candy does not understand the legal consequence of what she is asking of her clients. From her attitude, perhaps she doesn't care. To paraphrase, her response was "I don't know what to tell you; take it or leave it". So I left it. Though not initially, she eventually agreed to refund my deposit. I'm really disappointed by Candy's behavior. Plainly, she wasn't nice. Therefore, I couldn't trust that she would treat me or my eyelashes with care once I laid down. -------- FYR, here is the relevant portion of the intake form: Publicity Waiver And Release Glam By Candy (the "Business"), desires to use and publicize the name, likeness, and other personal characteristics and private information of the individual named below ("I" or "me") for advertising, promotion, and other commercial and business purposes. In exchange for good and valuable consideration, the receipt and sufficiency of which I hereby acknowledge, I give Business my permission for such use and publicity for such purposes, according to the terms and conditions set forth in this Publicity Waiver and Release ("Agreement"). I hereby irrevocably permit, authorize, grant, and license Business and its affiliates and the employees, officers, directors, and agents of each and all of them ("Authorized Persons"), the rights to display, transmit, broadcast, reproduce, record, photograph, digitize, modify, alter, edit, and otherwise use my name, image, likeness, voice, professional and personal biographical information, and all materials created by or on behalf of Business that incorporate any of the foregoing ("Materials") in any medium or format, including but not limited to, on the internet and other digital transmission or delivery methods on any platform without further consent from or royalty, payment, or other compensation to me. Business shall be the exclusive owner of all rights, including copyright, in the Materials. I acknowledge and agree that I have no right to review or approve Materials before they are used by Business. Any credit or other acknowledgment of me, if any, shall be determined by Business in its sole discretion. Business has no obligation to create or use the Materials or to exercise any rights given by this Agreement. To the fullest extent permitted by applicable law, I hereby irrevocably waive all legal and equitable rights relating to all liabilities, claims, demands, actions, suits, damages, and expenses, including but not limited to claims for copyright or trademark infringement, infringement of moral rights, libel, defamation, invasion of any rights of privacy (including intrusion, false light, public disclosure of private facts, and misappropriation of name or likeness), violation of rights of publicity, physical or emotional injury or distress, or any similar claim or cause of action in tort, contract, or any other legal theory, now known or hereafter known in any jurisdiction throughout the world (collectively, "Claims"), arising directly or indirectly from the Authorized Persons' exercise of their rights under this Agreement or the production, exhibition, exploitation, advertising, promotion, or other use of the Materials, and whether resulting in whole or in part from the negligence of Business or any other person, and I hereby covenant not to make or bring any such Claim against any Authorized Persons and forever release and discharge the Authorized Persons from liability under such Claims. read more

Awful. Paid a deposit to schedule an appointment. Confirmed it multiple times. When I reached out a few hours before to ask if I could come in early, she told me she would actually be late. Good thing I called because it looks like she would not have mentioned it otherwise. I arrived for the newly scheduled time but she was not there. She refused to answer her texts or her phone. After being half an hour late she cancelled my appointment. She was rude and flippant about it, trying to blame me. Really disappointing. I'd give zero stars if I could. ***response*** Candice, You were over half an hour late from our initial scheduled time. You did refund the deposit, but it's pretty rich to charge deposits for appointments when you are the problem. Every lash lady I've ever had keeps their phone on them during the appointment. I don't know why you wouldn't have yours and wouldn't look at a clock when you know you are scheduled for another appointment right after the one you are allegedly in. I was at the location for over an hour. No one entered or exited your business. I really doubt you were there to begin with. read more

Her technique, glue and retention are amazing. My lashes have lasted me three weeks. She really takes her time. Her prices are average with other places in the area. Her room is very comfortable. Easy location with free parking. I would highly recommend Candy if you're interested in eyelash extensions. read more

Glam By Candy - One week post application - Eyelash Service Near Me - Concord, California

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Nice experience. Candy is patient, sweet, and welcoming. Really happy with my lashes and so far post 2 weeks I have great retention (even after 3 days in the Coachella desert sun). read more

Glam By Candy - Last day of Coachella and they still look like when I first got them - Eyelash Service Near Me - Concord, California

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I had a lash lift and tint done and my lashes look amazing! Candy took time to explain the process and is very professional. Her salon is peaceful and relaxing. Thank you Candy, see you again soon! read more

Candy was very nice. Was on time and efficient with the process. My lash lift looks great. Hope it lasts the 8 weeks.

I love love LOVED getting my lash extensions done by Candy. She has the cutest and comfiest space, she's a great conversationalist, AND she did a beautiful job on my lashes. This was the first time I had gotten extensions done in the first two years and I'm happy to say that I will be one of Candy's regulars from here on out! read more

Candy is the best. I've been getting my extensions done with her for a while now and I am never disappointed. Easy to book appointments, flexible when needing to reschedule, and lashes always on point! Amazing vibes and comfortable bed, I'm always comfortable enough to nap through my appointment. Wouldn't let anyone touch my lashes except Candy. read more

Glam By Candy - Lash extensions - Eyelash Service Near Me - Concord, California

I love getting my lash lift done by candy! Super easy and flexible to schedule appointments. Her Space is comfortable and relaxing and we have the best conversations. She makes my lashes look beautiful and it lasts 5-6 weeks! I get so many compliments and recommend her all the time! read more

I've shopped around a lot for lash lifts and Candy is definitely the best! Clean and comfortable facilities, quick process and AWESOME results. I highly recommend her! read more

The lash queen!! i just love her, she knows how to take care of her clients and never seems to amaze me she recently re located and it's easy access. i have nothing bad to say. everyone should go check her out i promise you won't be disappointed read more

Candy is the Queen of lash extensions! She is organized, professional and very communicative with her clients. Candy goes above and beyond, you will not be disappointed. My lashes always turn out beautiful, and I'm always getting compliments from people. read more

Candy has set up her space to be extremely accommodating for ALL bodies! Candy is professional and thoughtful. I would come back just for the nap. Thank you Candy! read more

I received a lash lift from Candace and it was amazing! She talked me through the entire process as it was my first time, and the ending results are awesome! Can't wait for my next appointment. read more

I had an appointment scheduled and on the day of my appointment, my father had to go into surgery and I forgot to call to reschedule my appointment. The salon texted me and asked to reschedule online. I had previously explained my situation and apologized and was hoping to get some understanding from the business. But, no such luck. They wanted me to pay another deposit on top of the fact that I was charged $30 for my deposit and the deposits stated on the website are $20. I get business is business but the humankidness is humankindess. They stated that I should've called but had I known this was going to happened to my father ahead of time, I would have. They kept my deposit and I scheduled with another salon which did not charge me a deposit. Below is the text I received from the business showing the extent of their compassion. If you do go there for services, just make sure life doesn't happen to you, because you won't get any understand from Glam by Candy! read more

Glam By Candy - Eyelash Service Near Me - Concord, California