STOP! Please Read! Do not place your family member here. Atria has so many problems from leadership…read moreto daily care staff as well as med techs. Turn over is very high. Care staff does not get along with each other which therefore the resident suffers. Our parent was a resident from May 2025- early 2026- Assisted living in which they never met her care plan needs she was paying for. $ 6500 monthly. We had to go multiple times weekly to take care of her needs. Neglect everywhere with multiple residents. We communicate with many other residents - same problems. Staff needs a lot more training on communication with dementia residents as well as general care. Multiple medication errors. Janae - med tech is very un-professional and does not know her job and the importance of understanding medications and what they are given for. Care staff very rude, no compassion with dementia residents. Atria turnover with executive director as well as nurse coordinator- multiple since last May 2025. Multiple EMS calls per week to facilty. Atria is grapevines #1 EMS call monthly. I could go on and on. My parent was very ill and hospitalized and never returned by our choice. Always do your homework on a facilty by pulling the state reports. Please don't waste your parent's money on this facilty.

My father stayed in this particular assisted living for roughly a year. The facility itself is…read morepretty. And staff is friendly. But my problems lies with policies. My father was in and out of the hospital a lot. Eventually I had to end his living at atria because he was in the hospital for over 3 months. The facility could/ should have notified me the family member that they were about to destroy his leftover medication , so that I could have saved him hundreds of dollars. Now that he is being discharged finally from the hospital I have to repurchase all his medication again. They should really consider rectifying this policy. I don't believe any new caretaker would know in advance that the medication would be destroyed so quickly.

A lot has changed. New management. Got my parents out of there as soon as we could. It's NOT…read moreindependent living. It's almost a Nursing home. Try atria hometown in north Richland Hills, tell them I sent you Rachel Roy

Highly recommend Solstice Senior Living at Grapevine- caring staff, clean, excellent food, fun…read moreactivities, beautiful facility, affordable, happy residents.

My mom lives here. I would move her,but afraid it would kill her. They increase prices every year…read more It is now over $9000 a month. There are not enough people to care for the residents. I quit eatting the food, it is horrible. Her clothes are not washed regularly. They mix the clothes up even when names are on the items. I Rrecently saw a google add and relized where their priorities lie. It is really a sad place.

I lived in Harbor Chase of Southlake Texas for five years…read more Bed bugs are cycling through the building and no one can tell you that you will not get them again. Very unprofessional folks who have poor skills in mutually agreeable to all.

My mother-in-law, Pat, has been living at the BeeHive for almost 1 year. My husband and I could not…read morerecommend this place more! We were so happy to find this gem after searching many different homes and facilities. We visit often at various times and days. There is always something going on. Crafts, parties, special guest. Meals are served in the family style dining area. The atmosphere is peaceful and pleasant. The staff has been caring and loving to Pat. She is so happy living there! If you're looking for a special place for your loved one, check out the BeeHive!

What a wonderful place for your parent. They will be well-loved and well taken care of. The staff…read moreis very loving and takes every opportunity to help the residents feel at home. I love visiting and spending time with the residents.

We were looking for an Assisted Living Facility (ALF) for my Grandpa. After him having bad…read moreexperiences at other places, we finally found a beautiful, clean, spacious and caring place for him. Just by switching his environment and the staff that actually does things with their residents, his overall well being has improved rapidly! His specialists have seen nothing but positive results in his health to include his diet. Mariella of Grapevine's healthy & delicious diet plans for all their residents have made huge positive changes with his health. Their daily activities and outings are super fun and they always bring a medical staff member for extra support! He has been to more outings in less than 6 months than he has been at his last ALF in 2 years! The facility is super cozy, quant and beautiful. There's a courtyard with ducks, lots of birds and a koi pond. The environment is super clean and the quality of care for their residents is phenomenal! The facilities and staff are loving, fabulous and the price is very reasonable! THANK YOU!!! 5 STARS!!!!!

As I pulled up The Carlyle's website to get the physical address of the location to give to a…read morefriend that wanted to go and visit my mother-in-law, I innocently stumbled across these reviews and began reading them.I don't know what this place was like in the past , but I have to tell you that I think they're wonderful. Every single one of these people have been wonderful to my mother-in-law. She suffered a horrific stroke that has left her helpless and I mean to tell you, their job is unbelievably hard work. The things that they' are having to do- if you can only imagine- are the things no one would want to do to earn a living, yet they do it with a smile on their faces. They are amazing and seem to really care. They allow you to put cameras in there so we can watch her anytime we want to and speak to her over the camera microphone as well. This place is so nice and extremely upscale- Trust me as I went into many nursing home facilities and was disgusted by the sight and smell of them. I am so glad that I found The Carlyle and I wouldn't have it any other way. Every single business these days are struggling to find employees yet they contract out help when left short handed so I think leaving those past reviews in the past is a smart thing to do and look forward into the now and check this place out for yourself and your loved ones. You are welcome! Annie Hale

Absolutely the worst experience I could ever expect to have with a nursing facility that I trusted…read moreto care for my father. I believe that the Carlyle failed to monitor and properly care for a UTI that my father had while in the Carlyle's care. I arrived to his room with him crying in excruciating pain and unable to talk (the last time I saw him, conversation was not a problem). I tried to get help from a nurse three times, explaining that something was horribly wrong--no sense of urgency whatsoever. I soon noticed blood in my father's catheter--blood that apparently the nurse and other staff member knew nothing about. I demanded that the facility call 911. The nurse was more concerned about filling out "paperwork" than calling 911. Upon arrival, the paramedics quickly identified signs of what they believed to be sepsis. At the ER, I was told that my father's catheter was clogged, that when they removed the catheter green pus came out with the catheter, that he had an acute kidney infection, and that they were treating him for sepsis. I would never in a million years recommend this nursing home to anyone. This never should have happened.

This review is for relative newbies like me to the 55 & over crowd. In chatting with our delightful…read moremanager the other day, corporate has been modestly soliciting reviews & I'm all too happy to do so. The most salient aspect of Evergreen is something most people don't even think about; they are a local concern as opposed to national, so not owned by some outside interest. This means hands-down better management, less cost, and sincere attention to the 'Standard of Living' experience. Evergreen values its reputation & you see a conspicuous full case of well-earned awards right there at the front door to prove it. I try to be rather descriptive below, and do so to express how refreshing it was upon moving in to come to a property where the care & concern for the residents is so palpably genuine... To wit: Facility: The grounds are meticulously kept. You see that a lot around town yes, except here it's actually 24-7 two-up clean & tidy. The pool area is quaint and beautifully appointed; on a summer evening for example it's a perfect conversational get-away and no mosquitoes (!)... Typical amenities abound, except here they're always carefully maintained & by golly everything works. First-rate gym equipment, spotless game room w/ pool table, meeting/library rooms, a general group gathering/rec area that also has a clean, fully equipped kitchen. This location also has a secured easy-access parking garage with larger spaces; hence getting in & out of the car is a snap. There's no assigned spaces other than handicaps so you always have a convenient spot every time. Notably, the tow-truck gangs are not allowed to come hunting here so never a worry on that end either. Location: Tucked away in the southwest corner of Farmers Branch, traffic getting to local grocery, retail, and dining is non-existent. Everything necessary for your day to day is a couple miles away or less, and the facility even has a shuttle service for that too. Overall the surrounding area is uniquely safe & peaceful, and Farmers Branch Police are without question the best of all of the Dallas suburbs. There are also miles of walking & riding trails immediately adjacent. Community: Best neighbors ever! Ages run the gamut & are mostly women. Personal get-togethers are constant, open-invitation, and a variety of groups have formed over time for gaming, hang-outs & what-nots... Sponsored holiday events & varietal programs of interest are recurrently orchestrated by management and depending on the topic are geared toward appropriate members of the community accordingly. Residency: Subtle niceties avail themselves once you're getting settled in... You discover there was no skimping on convenience or privacy here. Little things like a plug always right where you need one, abundant pre-installed lighting, a roomy ambience with superior sound insulation to boot. In simple terms, the floor plans were well thought-out and in this price-range are likely unbeatable. On a Personal Note: I moved in here because I could, primarily to address the increasing needs of my mother who had been a resident here past 10 years. Though titled as a senior community, the fact is this place is a hidden gem. I've known many of the residents here for years, as well as the management over time. The service here is unmatched. The cost/value ratio also unbeatable. Most apartment communities are of course geared toward a different crowd; so getting away from certain annoyances of modern communal living, (take your pick) has been a real treat. If for yourself or a loved one you're looking into this category of residence, I fervently endorse the Evergreen brand, and if this specific location is convenient, start here... Note: The pictures available on the net are from initial construction. The landscaping is well developed now and far superior to what the pictures show...

I have made my home here for over 13 years. The manager is very efficient and she communicates…read morewell. We have a wonderful maintenance staff and problems or preventive maintenance is handled as soon as possible. They schedule events and we have a great group of residents who play games daily. It's an stress-free place to live. We all know our neighbors.

My mother was very much against moving from her home. But the staff at Atria welcomed her with…read moreopen arms and made her feel welcome and helped her meet people and be included. Staff was extremely patient and always kind to my mom. Many activities were offered that seniors enjoyed. Food was alway good. I would recommend Atria to anyone who wants to be reassured that their loved one will be safe, well cared for, and loved. The staff knows the residents by name and always helpful. We knew that we had made the right decision in moving her there.

Horrible experience with CAROL, the Sales/Leasing representative. My 88 year old Mother has…read moreAlzheimer's and we explained this when we toured and signed the rental agreement. Carol just wants to make sales and get her commission, she doesn't care about Seniors or their situations. Carol lied to us about many features & activities at Atria. If you tour this facility, remember they are desperate to fill Apartments and they don't care about you or your Senior loved one. As soon as my Mother moved in, it was one problem after another with Carol, who clearly lied to us. Beware of this woman and her lies.