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    Glade Clifford DVM

    4.2 (5 reviews)

    Services - Glade Clifford DVM

    Pet physical or wellness exam

    Pet vaccinations

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    Upper Keys Veterinary Hospital

    Upper Keys Veterinary Hospital

    (40 reviews)

    This veterinary clinic came recommended by a fellow traveler, but my initial phone interaction was…read moredisappointing. The receptionist was curt and abruptly disconnected the call without warning. As a result, I have arranged care elsewhere. As a physician and small business owner, I understand how critical front-office interactions are to a practice's reputation. I hope this feedback is taken constructively and helps improve future client experiences.

    April 16, 2026: The day we finally chose to put our much loved elderly Shih Tzu to sleep. We…read morearrived promptly for our appointment at 9am. Having always been made to wait around endlessly in the consulting room at prior appointments, which made our dog anxious, we opted to be outside. We were kept waiting for 20 minutes, a lifetime when faced with such a deeply emotional event. I sat in a chair and held my dog close to my chest as Dr Crosetto gave him his "sedative". Moments later, he became bewildered and panicked and tried to get off my lap. I held on so tight as he pulled his body rigid and howled out in pain and then went completely limp in my arms. Dr Crosetto came back out and had to give two shots instead of one before his heart finally stopped. I am traumatized as I lay awake nights reliving what appeared to be torture. How do I find peace, when I actually paid someone to treat him this way! I have had many pets put to sleep over the years and all of them passed peacefully in my arms. In an attempt to put this behind me, I sent Dr Crosetto/Upper Keys Veterinary Hospital an email asking for an explanation for my pets panic, pain and distress that day. My email of May 1st has been met with silence. I'm desperate to put this behind me and in the hope of some good coming out of this dreadful experience, I share this in memory of my precious pet who deserved so much better.

    Forever Love Puppies

    Forever Love Puppies

    (28 reviews)

    Love love love this place! We got a toy aussie from here and she's amazing. :)…read more Service was great and process was easy to do.

    PUPPY MILL NOTICE - BREEDER INFO AND CHARGES BELOW: PATRICIA…read moreROWE - 10791 ORIAN ROAD SHERIDAN, MO 64486 - Public records https://www.humaneworld.org/sites/default/files/docs/101-problem-puppy-mills.pdf (PAGE 18) LUIS GONZALEZ- 22111 DAWN DRIVE MILAN, MO 63556 - Public records https://www.humaneworld.org/sites/default/files/docs/HSUS_Horrible-Hundred-2023.pdf (PAGE 13) Both of these breeders have failed USDA inspection reports; showing multiple problems at Rowe's Family Kennel, including excessive accumulations of feces, dogs outside in the cold in January, and dirty food. At Breeder Luis Gonzalez's location a puppy was found "lethargic and cold to the touch," another dog was underweight with his ribs and spine showing; the facility had over 500 dogs." I am beyond outraged by the inhumane and negligent treatment of these animals at Forever Love Puppies in Pembroke Park. We purchased two puppies: a 3-month-old Chihuahua and a 2-month-old Pomeranian. They came home sick. No family should ever experience the fear and financial burden of bringing home a puppy only to find out it is already ill. The so-called "complimentary" veterinary visit that this store "gifts" buyers to use is completely misleading. Our puppies were never examined by a veterinarian, yet we were assured by a staff assistant that they were "perfect" without any tests or physical examination. Side note on this fraud of a clinic: When I walked out of the examination room, there was a dead dog on the bench next to a lady in the waiting room. Such a level of unprofessionalism or disrespect is unbelievable. The attendant called someone to "come get the body". Didn't offer a room for the lady to grieve and choose the urn made her pay and choose in front of everyone with her dead dog on the bench behind her. Days later, our Chihuahua puppy ended up in the emergency room severely dehydrated with signs of Ataxia, a neurological symptom. The result? Over $1,200 in emergency veterinary bills and weeks of emotional distress, all of which could have been avoided with proper care and honest medical screening. We were told that a simple fecal test would have immediately detected Giardia. That basic test was never performed, even though the paperwork states otherwise. We took our boys to our private veterinarian, and both were diagnosed with Giardia. Even more disturbing is the breeder listed on our paperwork. A quick search reveals serious public concerns tied to this breeder. When we looked up the address ourselves using publicly available satellite imagery, the location appears to be a barn-like structure with no visible evidence of adequate shelter or proper housing facilities. At the time, temperatures were around 32 degrees. The thought of vulnerable puppies being housed and possibly transported in those conditions is horrifying. The fact that this store continues to source from breeders surrounded by red flags demonstrates either a shocking lack of due diligence or a complete disregard for animal welfare and consumer protection. There is also a publicly available news report involving the owner's son, Larry Master, which every potential buyer should watch before considering a purchase. Reports and documentation show that puppies are transported in freezing temperatures, with hundreds crammed into trucks and distributed to pet stores across the country. These are living, breathing animals, not merchandise, not inventory, not commodities. This entire experience was irresponsible, unethical, and deeply disturbing. If you care about animal welfare, please do your research. Seek out truly reputable, transparent breeders or consider adoption. No puppy deserves to suffer for the sake of profit, and no family deserves to bring home heartbreak instead of joy. https://www.miaminewtimes.com/news/lawsuits-forever-love-puppies-accused-of-selling-sick-dogs-11711531/

    Glade Clifford DVM - vet - Updated July 2026

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