I live in Troy and have never had a bad experience with the Troy Branch concerning transactions,…read moreaccount problems or staff. To the guy above I say if you want California service go back to California. Montanans here are happy with what we have.

Was at their headquarter branch in Libby, Montana. The staff are incompetent, both at their jobs,…read moreand a lack of common sense in how to communicate properly. They are amateurs. Sought to open a business checking account. First, the staff member tasked with it was "in training" and it took forever, with a bunch of missteps during the process. Then her supervisor who needed to approve it got very weird because "more than one address" was being used, as if that was something out of the ordinary. Then she got even weirder because of her own ignorance about LLCs in different states and what is or isn't required as part of them. Her lack of knowledge and proper training is not a reason to treat a new customer with obvious suspicion. And during the course of that day, I saw about 7 employees total, maybe 8. All of them were women and no men, which is very weird considering men are 50% of the population. This place is obviously not well managed, a bunch of amateurs in over their head. I've had cause to open several bank accounts for different businesses in the past 30 years, and never had any problems, and no experience like this one. Ultimately, I was relieved to have to open the account with a different bank, as I ended up with a sinking feeling at the prospect of dealing with this bank based on the incompetence I saw.

Saw that this bank shows some poor reviews on Yelp. I would say that is really rare, but then…read morepeople who have poor experiences are quick to review. What about the majority of us who love this bank? Great little bank with very helpful tellers, free checking with .05% interest, Free ATM, free checks and locations all over the northwest. Note that Glacier Bank in Kalispell, MT and in other places is part of the same banking group. They offer CD savings accounts with a 6-month lockup that will gain some decent income. Hope more people who love this bank will take the time to review it on Yelp.

I recently opened an account here. Jayna, who helped me set up the account made me feel so…read morewelcomed. She was very thorough in making sure that she met all my banking needs. She made this process so easy, pleasant and fun. She reflected the core value, philosophy and caring spirit of this bank well. I was truly impressed.

I had the pleasure of working with Monique and Kat. Thanks you ladies for making banking a pleasant…read more experience. You both showed that you truly enjoy what you do. Jim from Canada. Bonners Ferry Branch!

I have been with First Montana Bank for the last 15 years or more. Both Troy and Libby have great…read morebranches. I do notice Libby has a bit of a higher turn over rate for employees than I would like. The buildings are always clean. I will say I am less than thrilled with the parking situation in Libby. I love the drive through ATM.

From the owner: Welcome to First Montana Bank in Troy, where our heritage of community support since 1913 shines…read morethrough in every service we offer.

I've banked here for years. I've never had any kind of problem and they are always willing to work…read morewith you through an uncommon situation. Great organization and people. Love their products too.

This bank took over my bank and fucked everything up. I missed the due date on multiple payments…read morefor the first time in my life. FUCK YOU GLACIER BANK!!!!!

Small local credit union. I don't bank here but my best friend does and she loves them. I had to…read morerun over here during an event at the park to get change and the tellers didn't seem to mind at all. Local friendliness and a great foyer with big local handmade quilts hanging up. There were at least 2 tellers open inside and a bowl of candy for the customers. They also have a drive thru teller that makes it handy for those quick banking transactions.

They are incredible in helping people get loans! They go out of their way to help you. It's a…read morepleasure doing business with them

The customer service at Glacier Bank is unparalleled. AJ, Ryan, and Patti have help make running a…read moresmall business so much easier than I anticipated. They have helped me purchase a commercial building, set up various commercial accounts with access for employees, and are generally just awesome, cool people. Huge fan of the team at Glacier Bank. Thanks for everything.

Not sure if i should be offended or not, seems to move slower than a glacier to get anyone on the…read morephone. All i wanted to do was open a bank account to give my business with the local or regional bank. Oh well there is always Wells Fargo who seem to know me everywhere I go. I will stop by next time it is convenient for me to do so. Can't rate the value as they did not seem to want to take my money.