Kendell was lovely - we had a chat about my hair and she did exactly what I requested - sweet and…read moresimple! Thank you Kendell!

This spa is great. I've had several services and have never been disappointed. It's very calming…read moreand relaxing and the staff is friendly but will be quiet if you want to just relax and enjoy the visit. Prices are very good and they have affordable packages. I can go to any of the aestheticians and know I'll get the same level of service. My only criticism and the only reason I didn't give 5 stars is it's very hard to get someone on the phone. If it wasn't such a good place and very close to home, I would have found another spa by now. I've been coming here since I moved to Kamloops last year and sometimes it takes hours to finally nail down an appointment.

Don't go here. Massage was awful. I've visited twice for massage and facials and both times they…read morewere rough and unpleasant. I felt like a lump of dough being kneaded or a floor being scrubbed. The second time I was actually in tears. I told them multiple times to be gentle but even after they adjusted it was only tolerable. The facility itself seems really nice so if you happen to get a good masseuse Iike other reviewers did I imagine it could be great. I'm so disappointed I didn't get that experience.

Arnica is the best! I moved away, came back after a few years as I drove through town, she…read moreremembered me. lol. Her facial massage is soft and relaxing.

I always have the greatest experience at Sugar and spice. All of the staff make you feel welcome in…read morethis cozy space! I have had many spa treatments at this location and the results exceed my expectations every time! Arnica is so talented, I love what she has done to my lashes and brows(lash lift and tint and brow lamination), and I can't wait to try skin treatments for a glow up!

Megan is one of a kind!! From the consultation, I knew I could relax and not have to worry. Her…read moreconfidence in her ability is a breath of fresh air. She was thorough in the consult to make sure we both were on the same page of what I wanted. She succeeded my expectations of what I thought I would walk out with. I am now a forever client. Thank you so so much Megan.

Had two bad experiences both times I've gone…read more A few years ago, at the first appointment, they were under the impression that I was getting highlights when I had actually made the appt for lowlights. Lowlights which then came out orange (I'm not joking), which they did not seem apologetic about at all despite it being very different than the colour we had discussed before (chocolate brown, only a few shades darker than my natural colour). Charged me $180 + tip for something completely wrong. Second time I made an appointment for a quick cut a few days in advance. Once I showed up right on time, I sat there for 45 mins as they cut the hair of three walk-in's first. Beyond frustrating, why even allow appointments to be made if it's still going to be first come first serve? Never. Again. Go literally anywhere else with scissors.

I was just passing through Kamloops this week and was desperate for a haircut as my schedule is…read moresuch that I was not going to have time to have it done in Calgary on my return. I took a chance, something I rarely do with my hair, and walked into Chatters at the Aberdeen Mall. I was given an appointment with Michelle for a wash/cut/blowout. Michelle is originally from South Korea and is likely the most talented stylist I have ever gone to. She cut my hair with 3 stacked scissors like Edward Scissor hands haha (never seen this before and was initially a bit alarming) However this is the most precision hair cut and style I have ever had. I requested a trim, but she explained I needed more so trusted she knew what she was doing. I never write reviews, but Michelle deserves recognition. She should have her own salon. Her training in South Korea has benefited my hair in a huge way. First time ever that I left a salon and didn't want to go home and restyle it. Oh, and I always go to high end salons. This was likely the cheapest in price cut I have ever had too. She is a gem!! Thanks Michelle, I am enjoying my new cut!! I might have to fly back to Kamloops for future haircuts! I will miss you :)

I am a client of Laurie's she is a great stylist.Everyone is very professional and personable.Just…read moreby watching all of the stylists are very good. I am glad that I tried this business!! 5 Stars

Always been my go to spa for pedicures and facials. The atmosphere is so peaceful and puts you…read moreright to sleep. Love haircuts from Laurie In the salon downstairs!

I was very nervous because it was my first time getting my eyebrows done especially since I was so…read moreself conscious about them. I came in as Julie's first model she worked on to do ombré eyebrows and I can honestly say I love the results! She was very friendly, gentle, and made me feel extremely comfortable- she did an amazing job! Thank you Julie I wake up looking and feeling more confident than ever.

Great staff and super accommodating. This place is under new ownership, but has been under…read moreconstruction for almost a year, thanks to a leak in the roof. I can't wait to get back to tanning with you. Aurora is super knowledgable and friendly. The bulbs are changed often and the music selection is good. The vibe is relaxing and accommodating.

I have been going for a number of years and always purchase a three month tan package, but this…read morewill be my last year. I have tried making an appointment for massage, but never get a call back with a day and time after talking to someone about my request. They have unbending rules and I have never received a reply to any of my emails expressing my concerns. I was going to purchase a fourth month, but gave up after getting poor attitude.