Don't go here. Massage was awful. I've visited twice for massage and facials and both times they…read morewere rough and unpleasant. I felt like a lump of dough being kneaded or a floor being scrubbed. The second time I was actually in tears. I told them multiple times to be gentle but even after they adjusted it was only tolerable. The facility itself seems really nice so if you happen to get a good masseuse Iike other reviewers did I imagine it could be great. I'm so disappointed I didn't get that experience.

This spa is great. I've had several services and have never been disappointed. It's very calming…read moreand relaxing and the staff is friendly but will be quiet if you want to just relax and enjoy the visit. Prices are very good and they have affordable packages. I can go to any of the aestheticians and know I'll get the same level of service. My only criticism and the only reason I didn't give 5 stars is it's very hard to get someone on the phone. If it wasn't such a good place and very close to home, I would have found another spa by now. I've been coming here since I moved to Kamloops last year and sometimes it takes hours to finally nail down an appointment.

Arnica is the best! I moved away, came back after a few years as I drove through town, she…read moreremembered me. lol. Her facial massage is soft and relaxing.

I always have the greatest experience at Sugar and spice. All of the staff make you feel welcome in…read morethis cozy space! I have had many spa treatments at this location and the results exceed my expectations every time! Arnica is so talented, I love what she has done to my lashes and brows(lash lift and tint and brow lamination), and I can't wait to try skin treatments for a glow up!

When I book a Pedicure appointment , I expect a relaxing, welcoming environment. Instead, it felt…read moremore like listening to high school gossip than being in a professional salon. I also don't feel it's professional that clients have to hear the Owner ranting about her experience with her ex-boyfriend of 5years. This situation made it difficult for me to fully relax and enjoy Pedi. I hope more attention is given to maintaining a calm, respectful atmosphere for clients in the future. Unfortunately I will not be back.

I spent a lot of money getting my lashes filled and eyebrows waxed and laminated. This was the…read moreworst experience I've ever had! Once the tint came off my eyebrows, I realized half my brow was missing on both sides. For my lashes I needed to get them removed and redone as they were all glued together. I called Pink With Envy to let them know and they said their policy is to let them know within 24 hours. I have never complained about an establishment but this was an absolutely horrible experience. I highly recommend going elsewhere!

Well, here it goes....I was directed to come here by my Angel Team. And my Tea Leaf reader......I…read moreknow....but, its all true. I did not know what to expect. I came for answers. I came for pain relief. What I got was a total surprise. I had a " spiritual " experience. I had a healing . I got relief. I feel lighter. This lady is very gifted. The Universe has blessed this lady with the gift of healing. Very rare. I will go back and have my 2nd session when I feel ready. I think this is a very unique service & specialized service. Maybe I should clarify : I went for one thing, and one thing only - Reiki .

From the owner: Indulge yourself at our Luxurious 2000 sq. ft. Day Spa. Audra's Image & Wellness Day Spa is owned…read moreand operated by Audra Bilow Domich, a licensed Esthetician with over 20 years experience. While Waxing is our Specialty, we also offer Facial Treatments, Deluxe Spa Pedicures and Manicures, Body Scrubs & Body Wraps, Aromatherapy Massage, and more. Our goal is to provide you with great service in a comfortable, relaxing atmosphere. We offer Gift Certificates for all of our services. Come in, unwind, relax, enjoy ~ Call Audra's Image & Wellness Day Spa Today!

Absolutely amazing. Awesome staff. And lots of services including; spray tans, lash extensions, lay…read moredown tanning beds and red light rejuvenation. As well as a fabulous selection of products and lotions.

If I could give this place a zero I would. I have been with Fabutan since 2015 (multiple locations…read morein BC) and have never experienced such horrible customer service. The red hair girl working this evening (November 14 at 7 pm), Kelsey I believe, is an awful representative for the brand. My friend had an eyelash appointment earlier in the day and mentioned she wanted to get a spray tan later with a friend but we had an event and did not know when it would end. Taylor, booked us in for 6 pm and said that we could come anytime before 8 pm as that was the next appointment. Just before we showed up at 6:45 pm, the red hair girl called and said we are being charged a no show fee. At no point was this mentioned to my friend earlier in the day, especially since she told Taylor that we would be late. If this was the case, we would not have made the appointment. Upon arrival, the girl was cold and said that we could not get a spray tan this evening as the entire night was filled. She then spent the next 25 minutes trying to explain how a business worked in a condescending tone. After she repeatedly cut me off from speaking, I asked for her name, which she refused to provide. I then asked for the contact information of the manager or owner, which again she refused to provide. I then asked how I am supposed to make a complaint and she stated that I could not. My friend and I will not be returning to ANY Fabutan location after this experience. Her staff clearly provided the wrong information to my friend and all we were searching for was a solution, which she failed to provide. I will note that no one entered the spray tan booth for the 25 minutes that she wasted giving us a lecture on profits.

I am soooooo sad because their best hairdresser was just let go ???…read moreI have no idea why?? I have been going to her for 35 years. I will not be going back there. I feel the management is to blame. Bring back Anne !!!!

Just a heads up , sheesh I guess they are not kidding when they say hair dressers are catty and…read morevery dramatic . Do not go to chatters on summit I had my hair done by a young woman named Natalie and omg can the little girl gossip. As far as I remember I came to get my hair done I wasn't coming to pay to hear gossip. I would not recommend anyone to her.