We hired Ginger and Peach (Andrea and Peri) for wedding coordination services at our venue, but our experience was extremely disappointing and distressing.
Throughout the planning process, they frequently complained about or questioned our preferences instead of offering helpful solutions. On the wedding day, they were not proactive with setup tasks and failed to assist with important logistical details.
While they were somewhat helpful at the ceremony rehearsal, their support ended there.
During setup the day before, they were supposed to stay and help, but one coordinator stayed for only about an hour, while my family and I were there for three. During that time, while we were rushing to get everything done, she moved slowly and unwrapped a few candles. She did not come prepared, ready to anticipate needs, or willing to take initiative.
Their only meaningful contribution the day of the wedding was setting up the chairs that had been delivered. After that, they left the premises without our knowledge to go get dressed -- during a time when setup and coordination were still in full swing. Later, they also left during dinner service, which is one of the most critical parts of the evening for coordination and oversight.
We later found out from our bartenders (who are also our friends) that the coordinators told them they "left during dinner to go scream to God for help." One of our guests also heard them shouting to God outside during this time. That comment and behavior -- combined with their lack of professionalism and failure to fulfill their responsibilities -- was deeply disappointing and inappropriate.
Even worse, they complained about me to the bartenders, calling me a "bitch" and mocking us for practicing our faith -- all because I expected them to uphold their contractual duties, such as receiving the flowers and completing the setup.
In the middle of dinner, Peri approached me -- in front of my entire table -- to ask about paying the bartenders. It was an incredibly inappropriate and disruptive moment, especially during what should have been a private and peaceful part of the evening. I later learned from one of the bartenders that she had already told Peri that the payment was taken care of, making the interruption not only unprofessional but entirely unnecessary.
They also walked up to my sister-in-law in the middle of dinner to tell her to clean out the church, even though she was a guest and had no involvement in the planning. This task was part of the coordinators' own responsibilities, and asking a guest to do it was both disrespectful and unacceptable.
Because they failed to coordinate as promised, my parents and brothers had to step in during the reception -- at one point even passing out cheese to guests themselves, something that should have been managed by the coordination team. There is no reason this should have happened, especially as I had hired six staff members to assist with the buffet dinner setup.
Their behavior was unprofessional, disrespectful, and negligent. Instead of helping the day run smoothly, they added unnecessary stress and left us and our family scrambling to fill the gaps they left behind. I would strongly advise anyone to think twice before hiring this team. read more