This past spring, we had our winter tires swapped out to our summer tires. The staff was really easy to work with and friendly. No pressure. Also, it's a genuine bonus that they are open on Saturdays during the busy tire swap season. They've definitely earned my business! read more

Awesome and exceptional experience here! I'd never heard of this business/tire shop before but happened to be referred here directly by Falken Tire tech support to deal with a unique warranty issue as Gills Point S is an official local Falken Tire dealer. My car is an Alfa Romeo and I'm super cautious of trusting unknown shops to work on it. From the first phone call with the manager Jason, through scheduling and ultimately buying and having Gills Point S Tire install new Falken tires on my Alfa Romeo, the experience was flawless and exceptional. They were above and beyond friendly, polite, professional, and easy to work with. My appointment started exactly when it was supposed to, and I was in and out in 30 minutes on a Monday afternoon. I was shocked how fast the service was and haven driven 30 miles home already, it's obvious the tires were installed correctly. I have been going to another local regional chain and I've always been stuck there 2-3 hours and felt like the staff were annoyed to be so busy. I almost hate to leave this review because I don't want Gills Point S to be slammed and a long wait next time I go there lol. And they are definitely my new local tire shop for new tires and winter/summer changeovers. Thank you for making a necessary tire buying experience easy and for a job well done! read more

was convinced all local tire dealers were swine until i stumbled into gills. incredible customer service, generous, trustworthy and timely. could not recommend more. read more

Fantastic service! We had two leaking valve stems on a camper, and found them the morning we were departing VT. Dana had us bring them in and replaced both stems within a half hour of us contacting them. Very friendly. I highly recommend them!!! Thanks for the assistance! read more

Always a good experience at Gills Point S. My second time getting service here and they always seem to go above and beyond was is expected of them. read more

Gils dropped our car off their lift and didn't compensate us in anyway. Customer service was a nightmare.

Their knowledge of tires and vehicle maintenance is outstanding AND they have great customer service!!! A combination that is absolutely delightful!! read more

Best customer service and quality work done at this local Williston location. Jason and Nate are great!

Jason and Shea are fantastic - they absolutely put the customer first! My car is 12 years old and I realize it will have some issues. They always work with me to get my car into the shop as quickly as possible, and the loaner truck is such a nice convenience for me! read more

Shay and her dad provided us exceptional service and i would highly recommend them for all your car care needs. The service was fast, friendly, and well priced. 5+ stars!!!! read more

Got a seasonal tire change. I appreciated that I could schedule online. Also super nice that the change over took just an hour - I did some work on my laptop in their waiting room in the meantime. Price was similar to what I've seen at other places. read more

Can't recommend this shop enough. They will do whatever they can to honor warranties and always willing to work with you which is hard to find in this industry. read more

Very efficient and friendly service. Would rate a 10 on scale from 0-10. Highly recommend this business.

I asked how quickly they could swap for 4 new winter tires and they said if I got there by 8am they'd have me out by 9am. I showed up at 8:05am and was out at 8:45am. read more

Absolutely superb. Very reasonable and willing to work with the customer. Prices are more than fair. My new favorite mechanics. Highly recommend! read more

AVOID LIKE THE PLAGUE!!! Just one example of incompetence, at this location: I had the front brakes replaced on my 2001 Subaru Outback. Upon picking up the car, the steering wheel violently began to vibrate when driving above 50MPH and the car would pull to the right. I dropped the car right back off at the location, and the Subaru sat there for 4 weeks and they never touched the car. They still refuse to fix the issue. I also had the driver's side strut assembly replaced, here, on my 2004 Jeep Liberty. Within 10k miles, the left side ball joint catastrophically failed while I was driving. I had the car towed back to the location and this car sat on their lawn for 5 weeks, not being touched. I eventually had the car towed to a VIP repair location and paid another $1200 to have the car properly fixed. read more

Went in for a routine oil change .... As always it super easy to get an appointment and completed it when promised. Price for oil change was fair and a good value.... Service staff is always very pleasant yo us and always willing to help if I stop in with a question!!! They are the best read more

The team at this location was helpful in getting me in for my car's state inspection on a short notice last December. However, I was very disappointed when they would not pass the vehicle because my tires measured at 3/32. When I reminded the technician that the minimum required for tread depth to pass a state inspection on passenger vehicles is 2/32, his response was "it won't last the winter". I guess the day you bring your car in for inspection does not matter to these people. So, I took my car elsewhere the next day, got my inspection sticker, and bought 4 new tires after it passed. Got a better deal down the road! Will not be going back here and you shouldn't either. read more

Worst service I've ever experienced. I've brought my car to the Morrisville and Montpelier location and have always been helped with quick timely service. It's funny, you'd think they'd want to sell me a new set of winter tires? Apparently these people don't like to make sales. Bring your car elsewhere. read more

I came in on Saturday about 10 minutes before the shop was closing for a check engine light error. I was just in town for the weekend and needed a quick answer. The staff told me they were booked up for the next couple weeks because it was tire season but one of the staff members, Adam, said he had a few minutes to check out the problem. Adam knew so much about everything cars and was super helpful and luckily was able to locate the exact problem! He took an hour off of his Saturday to help us locate the part we needed in town AND install it! Because of him, the rest of our travels were smooth sailing on the roads. People in Vermont are so nice! read more

Tires in Vermont are a necessity, and if you are looking for a business that you can trust, to do the work they were asked to do, stand behind their work, have great customer service and work with you to be fair and understanding - GO SOMEWHERE ELSE! Like down the street to Essex Vianor. Vianor are independently owned, and the owner at this location needs to assess who has been employed as a site manager. We have gave them several opportunities to correct their behavior and "trusted" that they would change, and ended up buying 2 sets of 4 tires for both our cars. They did not do the work they were asked, and did not stand behind the work that was done. The assistant manger is not interested in customer retention nor customer service. Best advice I can offer regarding this location, avoid it! read more

Have been using VIANOR WILLISTON since 2016 with excellent service every time. Before that VIANOR BARRE (when we lived in Waitsfield). Purchased several sets of NOKIAN HAKAPELITAS for both my Subarus. And have had oil changes as well. Highly recommend Jason, who I have dealt with each time. read more

Had a good friend take their car here to get two new tires installed. I wish they talked to me first. They installed the tires incorrectly (one was backwards) which caused a terrible shake and made the tire go flat. We brought it back and the manager was less than sympathetic to the absolutely stupid mistake. As we waited we saw team members smoking by and in the car....yes in the car. They slammed his rear hatch ten times really hard and then proceeded to do it again after they were told not to. If you want your tires incorrectly Installed, your car to smell like cigarettes and your doors slammed come on down. The manager is a real peach too. Another unbelievable experience at Vianor Williston. read more

Had an 8:00am appointment with a scheduled 2:00pm pick up for winter tires on one of our business vehicles. Checked in at 7:45am, came back at 2:05 pm and our truck had not been touched. Second time this has happened in the last year. Very disappointing but not totally unexpected. I've given this business a one star rating, not for it's service but for the shuttle driver that brought me to our business. I'll never go back read more

Sitting in the waiting room while waiting for my car to be done. Showed up about 20 minutes early and they still took me right in. Every time I come I am greeted immediately and am always promptly taken care of. Their prices are more than fair and I feel like the work is above par. Always happy when I leave. read more

These guys offered me the best service I've ever gotten from any maintenance shop. Let me explain myself. (Read the second paragraph only if you want a quick overview of things) I brought my car in to get it inspected, and my SES light was on. They checked out the issue for me free of charge through running smoke through the system, and found a small vapor leak in my fuel filler neck. They gave me a price on the part (fuel filler neck) which was too much because it was from the dealer. I found a price online and they let me bring in the part I got and they installed it for me (about 2 1/2 hours). After this, it turned out my tie rods were loose so it could not be inspected, to which they also found a hole in my subframe. The guy I dealt with (Jason) looked over my car extensively for me to see if it was even worth saving ('04 Lancer with 101k). After a lot of looking around, a referral to a welding shop (to which they could not repair the subframe), he gave us the recommendation of not keeping the car, as the repairs would be too much. Now here's the kicker. He did all of this for me for free. Not a dime came out of my pocket and Jason and the rest of the team at Vianor spent hours looking over and fixing my car. Because of them the switch over to a different car has been painless and without a bad taste in my mouth. I will definitely bring my car to them in the future, and I recommend you do the same. These are great people who are honest and are working hard to get you the best outcome possible. Highly recommend. read more

I've been pleased with their service thus far. John (manager) has been good to work with. They know their products and have been good at appropriate recommendations, not just trying to upsell everything. I had a lengthy conversation last time I was in about TPMS sensors. He went a lot farther than I would have to assist some very rude customers solve problems. It speaks well of his professionalism. read more

Absolutely horrid telephone service. I called for info on snow tires for my vehicle and had the unpleasant experience of talking to a guy who sounded like he was drunk or just got up from sleeping. No enthusiasm or friendliness and not helpful AT ALL. Gave me a quote for their most expensive tires and when I said that was too much he simply blurted out "OK", didn't try to work with me on something cheaper or anything. I can't believe these guys stay in business. read more

We have been a customer since 1999 and have always, always had a pleasant experience. John, Jason, and Brian offer great personalized service at a fair and reasonable price. If you ever have an issue then take it up with the Manager, John McGee, who will make every attempt to make things right for you. My wife and I have referred many of our friends to the Williston Vianor and all or most would share the same accolades. read more