***DISGUSTING SERVICE*** Been a loyal customer [family of…read moreshoppers] at the store in Bury [Lancashire] for over a decade. Visited on 13-Sep-2021 and took 2 items to till both of which were in the sale section [lots of the same items were reduced]. Took items to till and and was informed by Team Leader or Manager that 1 of the items was not reduced. I asked if they would honour the price and first the staff member stated that customers change the labels! The insinuation here being that within seconds of entering the store and picking up the 2 items I had somehow managed to remove and replace the price tag in plane sight of security/staff [these items have tamper proof stickers so if you did try to peel them off they fall apart]. Then informed that all items had been reduced in error and they would not honour the price. The staff member basically did not want to resolve the issue and demonstrated a real bad attitude. I was with my wife so remained calm, polite throughout, did not raise my voice, did not swear. The only comments made by me were "this is not good service" and that "I will leave the items". I then contacted SmythsToys online to purely make them aware of the mislabelling and was informed [QUOTE] "....our staff will not tolerate abusive behaviour... we define abuse in our internal guidance as shouting, swearing, name-calling, threatening, disrespecting, personally insulting, or attempting to blackmail". It seems despite having security staff, CCTV, a full customer account of events where all a customer wants is an apology that SmythsToys would choose to trust a poorly trained and arrogant employee than loyal customer who ultimately pay their salaries. Think I will be buying all our computing games, toys, bikes etc from elsewhere.

Easy to access the displays are amazing most of the video games are at reasonable prices I will be…read morecomming back soon

Another reason for the good folk of North West Wales not to have to visit Chester anymore! Smyths…read moreToy Superstore, which has just opened in the former MFI shop in Llandudno, is a Toys'r'Us style shop offering a huge range of toys for children of all ages. Although it may not be as big as Toys'r'Us they manage to cram in a awful lot of stock and I can't imagine there's much you'll find in Toys'r'Us you won't find here. There's everything from computer games to Peppa Pig and from bikes to board games and prices are fairly reasonable. If you haven't time to browse around the shop there is a glossy catalogue available that you can either pick in store or order on-line. If you're a parent or grandparent planning to do some Christmas shopping this shop is a must visit and you wont need to make a long trek down the A55 to get there.

Cute little shop on the Morecambe promenade. They specialise…read morein doll's houses and furniture, they have a great range. I personally don't have a doll's house fetish, but my partner does. I do like to look at the highly-detailed quality items though. The shop also caters for childrens toys, board games and novelty gifts too. Worth a look inside, no matter how big a kid you are.

From the owner: Pinocchio's toy shop is a family run traditional toy shop specialising Doll houses and accessories,…read moreHornby trains,. Lego, Sylvanian families, Playmobil, airfix, Russian dolls, beach toys, kites, puppets,Orchard toys, Games and puzzles. If we don't have it we will try to find it for you. Always ready to help.

Its every child's dream going into a store full of Toys…read more This store is huge and is well stocked and has a section called Babies R Us. You can get hold of little stocking fillers to big bikes. It is situated in the Greyhound retail park with ample free parking. This store is open until late most evenings

A great place - the kids love going and we can spend hours just looking around in there, the little…read moreones can ride the bikes and things around! We once had to take back a TV/DVD combi, which the DVD part had broken on - we didnt have the box anymore and they just gave us a full refund as there was nothing there we wanted to replace it with :-)

Actual. Toy. Heaven!!…read more I'm a big kid at heart, and one of my favourite things about being a parent is getting to play with toys again yaaay!! Leeds City Centre is desperately lacking toy shops, so when it came to buying Xmas presents for the Mini MacDoos and their friends time around I found myself with little choice other than jumping on the bus and heading down to Birstall retail park to have a mooch round Toys R Us. When I got there and walked in I was completely overwhelmed. I had no idea where to start! I was very glad I hadn't taken the kids with me as I think they might have quite literally exploded with excitement. Which would have made a terrible mess. Aisle after aisle of the stuff of every kids wildest dreams. Action toys. Role playing toys. Educational toys. Cuddlies. Cars. Electronics. You name it, they've got it. There are sections for all the different characters of the moment, I almost peed mutants with excitement when I saw the Hello Kitty section!! Only downsides for me really are that it's not the cheapest place in the world for toys, but if you're not quite sure what you're after it's worth going there to get some inspiration. If you've got a smartphone it's easy enough to check online to see if you can get an item significantly cheaper elsewhere, and the experience of shopping there is so fab that for me it's worth paying an extra pound or so for an item. The other thing, obviously, is that it's not in the city centre, and if you don't drive, then Birstall retail park isn't the easiest or cheapest place to get to (however you can always compensate yourself for the inconvenience by heading over to the Krispy Kreme shop for a treat while you're there!) So all in all it gets a thumbs up from me. If you're young at heart, get yourself there and pretend you're Tom Hanks in Big!!

Toys R Us is a not just any old toy store its a toy mega store. It is very popular with my 3 year…read moreold who loves toys. I found myself queing outside this store on a cold December morning trying to get hold of the number 1 toy for Christmas 2009. I rang the night before and was told they were expecting a delivery the following day. When I arrived there was a small queue outside once the doors opened it was well organised and there was no pushing or shoving staff handed you the items you asked for. I was really pleased. This store has so many types of toys it is amazing I bet kids would be happy to spend the whole day there if you would let them.

I bought two bikes at the Liverpool branch of toys are us only to find out that one of them was…read morebroken, I took it back to my local toys r us in deepdale Preston and not only did they replace the bike they also assembled it for me free of charge while I waited, top marks :-)

Last summer, I was presented with a problem. Boredom, heat, a group of unmotivated friends and not…read moremuch to do. With little money to my name until the following payday, I decided it was time to do something fun, active, outdoorsy, and more importantly, shift my lazy friends off their butts! I drove to toys r us and entering the place was like a kids dream. It's a good job I don't remember this place first whenever I receive any money! I sought out what I wanted, amidst wandering and pondering through the isles of how much cooler some of these toys were compared to my gadgets. WATERGUNS!!! Have you actually seen the range they have?? I wish I'd taken a picture. You had the cheap, the decent and the expensive but one could be found worthwhile to last the summer of fun we planned ahead :) Even though the water pistle extravaganza escaped photographic evidence, the giant Lego built Lego man did not! If you want an hour or two of fun, head on down :)

I have never been to Toys 'R' Us before. My first problem with it is that I don't know how to do a…read morebackwards 'R' on the computer. I went in searching for a small toy to give to a new-born relative. Upon entering, I couldn't believe how scary and overwhelming this place is! True, if you're a kid, this place is a flashing, brightly-coloured, magical dream. But for a normal adult, it's almost a bit too much. There are toys from floor to ceiling everywhere you look, massive models of famous Disney characters and huge Lego models. Wow. So many toys though. This place really does what it says on the tin.

I've been to many branches of Toys 'r' us over the years from when i was a child up until now i'm a…read moreparent. the Bolton store is neither fantastic nor poor, it's best described as decent. the stock levels are good, the layout is fairly user friendly and the staff are approachable once you manage to chase one and pin them down long enough to ask them something! The store is a nice decent size, not too big to be overwhelming but large enough to have a lot of stock without being cramped. the only downside is if you phone them, they have a very strange holding system that either cuts you off or plunges you into unknown depths of silence for an indeterminable amount of time!

If you like your collectables or just toys in general, then this shop is for you…read more Whether adult or child it doesn't really matter here, as this shop caters for all ages. They do have everything from Beanie Babies and Bride of Chucky dolls! Also they have modern warfare packs and figurines you can paint. This is your one stop shop for everything toys!