23 Years of Exceptional Care I have been a patient of Dr. Gillian Esser for over 23 years, and I can say without hesitation that she is the most extraordinary physician I have ever worked with. Dr. Esser brings a rare combination of patience, kindness, deep understanding, and truly superlative medical expertise. She has also been my daughter's provider for over 12 years, and she feels exactly the same way. What sets Dr. Esser apart is the care and intention she brings to every visit. She takes the time to listen--really listen--and to relate, understand, and explore every possible path toward the best outcome. She is thorough, thoughtful, and consistently goes above and beyond to research, pivot, and develop the right solutions for both immediate concerns and long-term wellbeing. I have never felt rushed, dismissed, or overlooked; instead, I feel seen, supported, and genuinely cared for. Dr. Esser is not only an exceptional physician, but an exceptional human being. She ensures that I feel comfortable, informed, and secure in every decision related to my health. Her commitment to my care--both now and well into the future--is unmatched. I cannot recommend Dr. Esser highly enough. She is, quite simply, the best. read more

I am so grateful for how thorough Dr. Esser is. She follows my hormone levels closely and adjusts hormone medication as needed. As a result, I have my zip back! The brain fog is lifting, and I'm interested in things again. I am sleeping more soundly. Yes, she does cost more, being out of network. And she's totally worth it! read more

Dr Esser has been responsive to my desire for a smooth transition into the menopause years even though we have encountered some bumps as it turns out my body has other ideas. She has been innovative in trying to find solutions as biological issues present themselves and fully explains my choices based on current and past health issues. She follows up personally after each visit to make sure things are going well and that I understand the plan we have agreed as the best course at this time. read more

I waited for eight months to get an appointment with Dr Esser and even had to put down $100 deposit. Not only did she prescribe me the wrong doses of medication that caused me to have a severe reaction. She charged me $40 to ask a question in the portal. When I questions about billing and all the outrageous charges, she then sent me a certified letter terminating our patient doctor relationship. She also prescribes certain doses that have to be compounded at which her husband owns the compounding pharmacy and that is a conflict of interest. In my opinion she is more about the money that she is in helping her patients so beware. read more

I am a female senior and I feel so fortunate to have met Dr Gillian Esser! She totally understands my needs and is very thorough! I am feeling wonderful currently and owe it to Dr Esser! I was so hormonally off balance and she has worked with me through office visits and bloodwork! Initially I felt like I was crawling in my skin and now I again feel better than I have in a couple of years! Dr Esser is monitoring me closely and I am sure that I will continue to feel this well! I am also pleased to say that Dr Esser has two assistants that are top notch! Tara is at the reception desk and a joy to talk to! Thank you Dr Esser! read more

I saw Dr. Esser some time ago, however, because her actions actually gave me an injury that has lasted a long time, I find it necessary to caution others before following Dr. Esser's advice. My first impression of Dr. Esser is that she is kind and compassionate, however, her care for a female issue harmed me terribly, and the injury that occured with her recommended injection has lasted many years. I hope Dr. Esser has replaced the rude person(s) greeting and running her front office. No matter how compassionate Dr. Esser is, I would give her a zero for her lack of knowledge and inability to diagnose properly followed by substandard care. read more

Dr Gillian Esser is a caring, skilled professional. Her office is cozy and welcoming.

I have only ever had positive experiences at Dr. Esser's office. She is very professional, yet kind and friendly and very approachable to discuss any concerns about my health. I have been seeing Dr. Esser for over 4 years and am so thankful Dr. Esser serves women in my local community! Most of the negative reviews I read have issues with billing or insurance-- join the club. That's literally every provider out there who are just as frustrated by the changing insurance landscape of Washington State and the US in general. I would think twice before blaming Dr. Esser's staff for issues that my insurance creates. We're blaming the wrong people. read more

Wow is Kitsap County lucky to have Dr. Esser. She is an educated compassionate physician who is open-minded and thorough in treating her patients. We are all at the mercy of the archaic and unfair health and insurance systems in this country, and women's health is not treated like men's health. Sad truth, sometimes won't pay for woman's health. Dr.Gillian Esser works hard for women and their health. I have been fortunate to be her patient for twenty years and I'm grateful. read more

I've been seeing Dr. Esser for 6 years now. When I first started seeing her, and to this day, she is a breath of fresh air. She genuinely cares about your concerns, and does her research, and gives you no BS, straight to the point, answers. Her staff is amazing, friendly and professional. They are on top of their billing, and expecting payment on accounts due before services doesn't bother me at all. Regarding people commenting on the wait times; 99% of the time I never wait more than 15 minutes, and when I do wait longer I don't mind because I know she is giving the attention needed to someone else. Because I have been that person who had an emergency and needed to be seen and squeezed in between other patients. I recommend her 100% to every woman I know. read more

I am late at reviewing Dr. Esser as I have not seen her in a couple years but wanted to let people know i had multiple health problems that i got more answers an remedys from her then my primary family practice doctor. She helped me with many symptoms of M.S. which i will always be grateful for. Also she performed endometrial ablation a few years ago an the procedure went off without a hitch. Plus quality of life has been great since. Thank you Doctor Esser. read more

Dr Esser has been my ob/gyn, and primary doctor for over 10 years. I have complete confidence in her abilities, look forward to my appointments and consider her a friend. She is thorough, objective, compassionate and stays up to date with current medications and procedures. I recommend her! read more

I would leave 0 stars if I could, and sadly, it's not even Dr. Esser's fault. I have been a patient since 2012. Initially, I liked Dr. Esser's approach to medicine, and I found it worth the very long waits (limited hours, often in the waiting room 30-60 minutes past my appointment time) and difficulty communicating with the front office. However, after being told that my insurance would cover a procedure that it didn't, and SIX MONTHS of back and forth with the front office about contacting my insurance when it didn't pay, I received (today) a letter in the mail notifying me that I was about to be sent to collections for a bill that I was not expecting, and nobody had bothered to communicate to be about since March, when it shows that the office finally did get in contact with my insurance. I am also in healthcare, and I find this conduct to be horribly unprofessional and absolutely unacceptable. As a patient, I should be able to trust that my provider knows my insurance will cover a procedure when they say that it will. As a patient, I should not have to call in multiple times a week for three months to get someone to contact my insurance. As a patient, I should be able to trust that someone will call me when they say, "you don't need to call back, I will call you". If someone had bothered to tell me, IN MARCH, that I owed money, I would have paid it then. I am incredibly upset about this collections notice, and am unwilling to return. Dr. herself is nice enough, but I am done with this nightmare of a front office and billing department. read more

I feel so fortunate to have found Dr. Esser! I struggled for a while with all the menopause symptoms you can think of-sleep issues, fuzzy thinking, and WEIGHT GAIN! I read about Dr. Esser and bio-identical hormone replacement online. I have never felt so comfortable with a doctor before. I think it is more than how she handles herself as a physician. I think it is the kind of person she is - she cares. Best appointment I ever made. Thank you, Dr. Esser! read more

Dr. Esser is amazing! She is remarkably intelligent, personable, and professional! I have been going to her for at least 15 years and she always goes out of her way to address any questions, concerns and or issues I have. read more

Avoid. Loses records, gives bad opinions for much needed surgery which second opinions (not in same locale but in a different licensing state) would not confirm. Don't go to local doc as they will not comment on a colleague adversely. Been five years and my Pap smears are normal every time. read more

I have been seeing Dr. Esser for about 4 years and have recommended her to many of my friends. The front office staff is attentive and I have never waited for more than five minutes for the start of an appointment. Dr. Esser's nurse is extremely prompt when contacted with issues or prescription refills and I appreciate the ability to contact them online through the mydoclink website instead of waiting for a call back. Unlike many doctors, Dr. Esser spends as much time as needed with her patients and I have never felt rushed. She's thorough and addresses all concerns as well as all aspects of a healthy lifestyle. If you want a doctor you can talk to with ease, Dr. Esser is for you. Highly recommend. read more

Great doctor who understands women's health and listens to her patients. I am an RN who knows a great doctor when I see one. Highly recommend for any age of women's healthcare. read more

I have been seeing Dr. Esser for over 16 years. She is an excellent physician; caring and genuinely concerned about my well-being. She is comprehensive with her examinations and explains the "what's and why's" of procedures. She continues to be current in the most up-to-date research regarding women's issues and willingly teams with the patient to achieve the best practices in medicine for the individual. Highly recommend! read more

Love this doctor and her practice. She has a holistic approach and is honest with what you need, or don't need! I wouldn't go to anyone else. read more

Never have been to this "doctor" yet they insist on billing me for a no show. They have no paperwork on me. No insurance info....nothing. The billing person is rude, finally called the "doctor" personally and she said I didn't show up. I have never met her, never made an appointment and they have no paperwork on me. She was rude, not well versed in legal law BTW as you can't bill someone a no show fee if they never made an appointment and never signed anything. BBB has been notified as has the medical board for fraud. The medical board only took it as they consider billing without any paperwork fraudulent. read more