changed my primary care physician to family med physicians and I just love this place. staff…read morefriendly and kind. doctor took the time to go over everything plus more. listened to me and was not rushing me out. This is a wonderful place to get my medical cares taken care of. so glad I made the move. very caring and knowledgeable.

If I could have given zero stars then I most certainly would have!! My husband (new patient) was…read moreasked to give them his credit card numbers upon filling out paperwork. When the staff was asked why the explanation given was that it was their policy & that whatever balance is left that insurance may not pay they would charge his card. Um no that's not gonna happen. You can send me a bill then I would gladly pay whatever balance if any at all & prefer not to just take you at your word that I owe for something then allow you to just take it out of my account. You just lost a patient for this policy & i am pretty sure he isn't the only one.

The first time I've called North Oaks I was having a skin allergy emergency and the lady on the…read morephone was super rude to me and hung up on me. Then I called another section of the hosptial, the same lady answered and replied with "Didn't you just call?" then immediately hung up on me. I let it pass because thought maybe she was having a bad day. A couple of weeks ago I called North Oaks Walk-in Clinic in regard to Covid testing, and the woman on the phone told me rudely how this was only a screening center (as if I was supposed to know)... I have nothing about great thing about the hospital but every time I call they show me a different side...

north oaks hospital in hammond is no hospital. in 2020 i was hospitalized there. started having…read morechest pains buzzed for the nurse. was told she had to get authorization from the dr. hey lady , i am having chest pain now. the more she delayed and i agrued with her the worse the pain got. where is the nitro ? one of the nurses had a bottle and mistakenly put it on the tray. i grabbed it ,opened it spilling contents onto the tray; one pill under the tongue. nurses about 4 all went nuts. the pill saved my life. . .the nurses hollered, told me i couldn't do that. i am 74, had open heart surgery years ago, was prescribed nitro , its in my chart, they could not give me any when i really needed it. does this seem like a hospital? think twice before going there. this is only one of about 4 instances where i received sub par care.

I have used Dr. Dunn ever since I could remember. He and his staff have always been kind and…read moreprofessional. Can always fit me in for that last minute call for a visit Could not ask for a better doctor.

Dr. Charles Ducombs is very attentive and approachable. He takes time to answer all of our…read morequestions and shows how much he cares.

Dr. Lee is the best medical professional I have ever encountered. She actually listens and follows…read morethrough with treatments. I would recommended her to anyone.

Wish I could give zero! They still say they have a walk in clinic on phone and website but when you…read moreget their they said it closed after covid. What a scam!!!

From the owner: IMCT Is a dedicated medical team of primary care specialists, sub-specialist physicians, certified…read morenurse practitioners, nurses, medical assistants, billing specialists, and support personnel who provide comprehensive, cost efficient primary care to patients 17 years and above. We provide medical services at several healthcare facilities including our state-of-the-art office, local acute care hospitals, rehabilitation hospitals, long term acute care facilities, and Louisiana nursing homes. Our caring staff provides the highest level of care. We take our commitment to maintaining our patients' health seriously, and we strive to help you live a long and healthy life.

His nurse never returns calls, always claims she never got a message. Billing department is an…read moreabsolute incompetent nightmare!! I just got a bill from there after 2 years!! Billing says my insurance wouldn't pay because the claim "timed out" news flash if you try telling someone 2 years later you owe them money things may not go well. I'd highly recommend avoiding these clowns, it may save your life!!

Completely incompetent. Rude, insensitive, egotistical, neglectful. Will not even call you or come…read moreinto the office to explain diagnosis . Will have a nurse do it if you are lucky . Should not be in practice .