Dr. Charles Ducombs is very attentive and approachable. He takes time to answer all of our…read morequestions and shows how much he cares.

His nurse never returns calls, always claims she never got a message. Billing department is an…read moreabsolute incompetent nightmare!! I just got a bill from there after 2 years!! Billing says my insurance wouldn't pay because the claim "timed out" news flash if you try telling someone 2 years later you owe them money things may not go well. I'd highly recommend avoiding these clowns, it may save your life!!

Completely incompetent. Rude, insensitive, egotistical, neglectful. Will not even call you or come…read moreinto the office to explain diagnosis . Will have a nurse do it if you are lucky . Should not be in practice .

changed my primary care physician to family med physicians and I just love this place. staff…read morefriendly and kind. doctor took the time to go over everything plus more. listened to me and was not rushing me out. This is a wonderful place to get my medical cares taken care of. so glad I made the move. very caring and knowledgeable.

If I could have given zero stars then I most certainly would have!! My husband (new patient) was…read moreasked to give them his credit card numbers upon filling out paperwork. When the staff was asked why the explanation given was that it was their policy & that whatever balance is left that insurance may not pay they would charge his card. Um no that's not gonna happen. You can send me a bill then I would gladly pay whatever balance if any at all & prefer not to just take you at your word that I owe for something then allow you to just take it out of my account. You just lost a patient for this policy & i am pretty sure he isn't the only one.