I emailed them off their website and never received a response. I guess they have no interest in…read moreworking on my vintage Martin acoustic.

Brought my SG in and it was pretty beat up. I was given an estimate…read more My guitar was returned to me and as soon as I played, it felt like it used. And, the work done came in under estimate. I could not recommend these guys more highly!

This location is huge, clean, & decent prices…read more Staff were kind and friendly. Highly recommend this location for your music equipment needs. Two thumbs all the way up!

Very poor customer service. I feel very ignored when I go to this store, and have to wait in line,…read moreand staff are just chitchatting with each other and refusing to make eye contact with customers. This is universal with every guitar center I've gone to. I'm not sure if this is part of the training or some inside joke with employees. Overall, I always leave the day fully open if I need to go to guitar center, even if I'm just getting something simple and easy. This place sucks.

A friend told me about Astoria music and how he got his acoustic guitar repaired for a reasonable…read moreprice and in Just a few days . I decided to start playing my bass guitar again after being non active for a bunch of years and it needs a little TLC before I can slap my axe . Astoria music is really a mom and pop old school music shop that sells and service many different types of musical instruments and they have music teachers as well if you want your little one to learn an instrument or if you the adult want to start a new hobby . Very nice gent who i assume is the owner , looked over my bass and knew exactly needed to be done . A few parts had to be replaced and I didn't mind cause I do recall how nice my fender bass sounded when it was in peak shape . 3 days later it was ready and the sound is exactly what I remembered after all these years . Glad my friend told me about this music store and would recommend this place 100 percent. 4.5 stars on my yelp meter.

1. There is a "technology fee" of 7$+ when you pay through credit card. I don't know what that is…read more Owner didn't mention while paying. See pic. Not a tax because tax is already added to the "Base Amount" 2. Bass guitar I bought has already a bended headstock and warped neck. But the owner insists it is okay. And when I said "you are luthier, you know it is not". He refunded my money and told me he can change the headstock to a new one. 3. Website says they are open and will be opened 11am. Waited and wasted 2 hours in the cold outside went back the next day and told me they now open at past 1pm. Photos of my horrible experiences below.

Love this place! My son goes here for drum lessons. The owner and the instructor are both very…read morefriendly and beyond helpful. My son is learning alot in his lessons and enjoying them. The instructor goes at a pace he can follow with instructions he can clearly understand. I can't recommend this place enough for all your musical instrument needs!

The Caldwell Connection sells used CDs and new and used musical instruments. They also repair…read moremusical instruments and provide music lessons. The owner is an absolutely great guy and a pleasure to deal with. Dealing with Dave (said owner) is a million times better than the attitude's you'll get from many of the employees at Sam Ash or Guitar Center.

Needed to upgrade a bridge pickup in my custom T-style guitar and Bondi was just the man for the…read morejob. Dropped off my stuff at his place and he got the job done within a few short hours plus a restring & setup - fantastic service at more than reasonable rate. Whether you're a gigging musician or a hobbyist, you are better off choosing local skilled techs like Bondi over larger music stores simply for the communication alone. Easy conversation and smooth scheduling. You will be catered to at an unbeatable price!

From the owner: Bondi Guitars is a guitar repair shop located in Jackson Heights with very reasonable rates and…read morefast turn-around times. We strive for perfection, paying close attention to detail and thoroughly evaluating the needs and preferences of each individual guitarist to get the job done right. We also offer guitar lessons, with personalized lesson plans for each student based on their goals and skill level. If you aren't fully satisfied with the services offered, you're entitled to a full refund! Our staff is always available to answer questions, give quotes on repairs, and give well-informed advice on guitars and guitar playing in general.

Brought my neglected Stratocaster here for a much needed servicing and I could not be happier with…read morethe way it sounds after Joe worked his magic. In the 25+ years that my family has owned this guitar, it has never sounded better. Don't bring your guitars to the corporate stores; if you want your beloved instruments to feel and play as best as they can, this is where you should take them. You will likely pay less for infinitely better service and workmanship with Joe.

I wanted to buy an electric guitar for my son for Christmas, he is just starting to play so I…read moreneeded advice on what would be the best bet. A friend recommended Joe's place and it turned out to be the perfect choice. Joe is very knowledgeable and very fair. He set us up with a beautiful guitar that fit into our budget. He did extra work on the guitar to help fit the needs of a newcomer. When I showed the guitar to some musician friends they agreed that it was a fantastic deal and the right one for my son. Needless to say my son was thrilled, to be honest I've never seen him happier to receive a gift. Joe Pichkur's Guitar Center gets my highest recommendation.

I'm not sure if it's fair to call this place a guitar shop. It's more of a guitar museum... that…read moresells its art pieces. If you want something very specific or mainstream, then you're better off going to a Guitar Center. Because they stuff they have here is an amazingly curated smorgasbord of rare, quirky, or otherwise vintage instruments. I stopped in just to check out their acoustic room in the back. Played some guitars, the lone banjo they had, and an acoustic bass. Then went back around to look at all their oddball guitars (in a good way). The guy manning the front desk and helping people out in between doing a guitar setup was super cool to talk to.

This is the kind of independent guitar shop we should all be so lucky to have nearby. We need more…read moreshops like this and less of the utterly devoid of character and corporate mega-store monstrosities like Guitar Center. Personalized attention, friendly and knowledgeable staff. They helped me set-up a new guitar and install locking-tuners, two things I am not confident enough to do myself. The prices are more than reasonable and the turnaround is fast.

I came here to drop off my bass for repair. I'm not even a full bass player yet, still very much a…read morenewb with only 5 to 10 minutes of practice time most nights or days a week since getting the bass. But I've had bass issues like needing to replace the strings already and having to fix the input jack on the bass. They were very nice here and had the bass done quickly. I like to support local music stores so if one of my friend's doesn't end up starting his own music repair business I'll probably come back to universal to give them business and money.

I love this place. Gordon is amazing. Work with him. Never could you meet a more nice person…read more Tune-ups are always included in the rental prices and he is very patient. Whenever I've had an issue, he has always been helpful! I highly recommend Universal Music Instrument!

Brought my EVH5150 III 50w guitar amp to Jerry for a tube replacement and biasing, and he got it…read moredone with an extremely fast turnaround at a great rate. Communication through Yelp messaging was clear and regular, and he even did a bit of extra research to make sure he got the bias setting right. The amp sounds great, and I'll definitely be back the next time I need this work done.

After my move I noticed my old turntable not working properly. Repairing a 30+ year old vintage…read morewas not my forte so I looked to Yelp! for some repair options. I spoke to Jerry over Yelp's messaging system and within a few days, his suggestions ultimately fixed my issue. Apparently, during the move, the speed and size sensors were forced out of alignment, and once I realigned them the turntable was restored back to its former glory. Thanks so much Jerry!!

Seth is a great repairman, and did an expert job setting up my Taylor dreadnought. He went above…read moreand beyond in terms of the repair, and my Taylor's never sounded better! I would recommend Pentatonic to anyone in the North Brooklyn area looking for repair work/set-ups done on their instruments.

I'll admit that I have a soft spot for Pentatonic Guitars on Franklin Street. I brought my…read moreboyfriend to Pentatonic when we started dating. Because he's a musician and plays guitar, I thought he would appreciate the shop. And he did. It turned out to be a successful date. However, my Yelp rating now is not totally colored by sentimentality. Pentatonic Guitars is a cool little spot on Franklin that adds to the character of the neighborhood. It's a small space packed full of unique guitars and instruments. It's not set up like Guitar Center/Sam Ash - or even Main Street Drag - to get you to buy, buy, BUY! You don't get that salesperson peer pressure. There's relaxed vibe, so you can ask questions and not feel like you're a mark. They know their stuff. If you are into guitar bodies, pickups, frets, etc., this is a good place for you!