Be warned, they will increase the rate with less than a month notice. This is the 4th rate hike. They will always raise it during stary of summer when all the snowbirds go back home, and have no choice but to pay the rate hike as they already left yuma. keep away from this place. read more

Had a storage unit here for almost two years and when I signed the paperwork they had me sign the section indicating I planned to store firearms. When we were getting ready to move, I called the facility on September 27, 2016 and gave them my 30 notice. I was told that I had to give them the notice in writing. I asked if sending an email through their website would work and I was told that I could. On Friday, September 30th, I received a call from the storage facility and was informed that they drilled out the lock on my unit by mistake. I asked when they drilled the lock out and they said on the 28th ( a day after my notice ). Of course I cussed out the person that called me and she said it was an honest mistake because they were supposed to drill out the lock on the unit next to me so they could the unit up for auction. A few minutes later the District Manager called me and explained the same thing. I asked if they touched anything in the unit and she said "No". Then next morning my wife and I drove to Yuma from San Diego. I contacted the person working the office that day, and she said they only drilled the lock out and opened the unit, took pictures and then closed the door and locked it up with their lock. She said there were four of them present when the locker was drilled out. I requested the pictures they took and she could not find them on the computer. We then went to the unit and I asked how could four adults mistake my unit number for the one next door because they were clearly marked. After she opened the door we went in and I could tell that several items had been handled and some even moved because of the dust being disturbed. There were even fingerprints on my safes in the locker. I hadn't been in the unit for several months and the fingerprints were new. The person said that she had to go back to the office and the three others stayed behind. I told her I was going to talk to the District Manager the following week. I finally called the District Manager and she told me that no one touched anything in the unit. I told her that if she was sticking to that story, I was going to call Yuma PD and make a report. When we went through Yuma two weeks later, I called Yuma PD and an officer responded. I showed him what had been disturbed he went to the office. As we were leaving, the officer told me that the District Manager told him she went through the stuff in our unit. The officer also showed me a copy of our paperwork and the office highlighted that firearms are not permitted, but the highlighting stopped there. The section had in parentheses (unless allowed by law). I explained to the officer that I had to sign the section indicating I was storing firearms and that the facility rented me the unit. Throughout this whole situation, I found that three people that I talked to, out of the four people involved had lied to me and my wife continually. They stepped 8 feet inside the unit and moved gun boxes and checked ammo cans. I believe that they were looking for unsecured firearms that they could take and sell. DO NOT RENT HERE IF YOU HAVE FIREARMS BECAUSE ALL OF THE PEOPLE HERE LIED THROUGH THEIR TEETH TO HIDE WHAT THEY HAD DONE. read more

First I'd like to start by saying the women who work the front desk are both very polite and professional. On that note I rented a unit in August of 2020 and only had my furniture in the unit for 2 weeks. When I opened the unit up in the beginning of September my furniture was infested with termites. I lost 2 box springs, 1 king size bed frame and a baby crib. I documented everything and I even have pictures of where the termites entered the unit from. I had purchased the recommended Bader insurance, although upon filling a claim for reimbursement I was notified that Bader does not cover insect damage. I have made numerous attempts to contact the management to help cover costs although have received absolutely no help or cooperation. For only having my belonging in storage for a few weeks I feel this is unacceptable. If you care about your belongings at all DO NOT USE THIS STORAGE FACILITY. read more

This facility is very clean and organized. Best place in town! Staff is very nice and freindly.

Had to help a friend who is going on assignement out of Yuma move out and store his stuff. Found this place from a google search. Good service, nice new, clean facility. Left his stuff in a storage unit with a lot of confidence it'll be in good condition when he comes back. Recommend. read more

Best place in town to store. Very clean and secure. Cameras and door alarms. This place also has wonderful customer service