I've ordered two Farmers Choice Peony bouquets to be shipped to North Las Vegas. One batch came in beautifully in spite of the heat. The second batch (at $155.00 each) came in completely wilted with the ice pack totally melted & warm. The greenery was dried & withered and the heads of the peonies were laying down on the stems. I called Fed Ex first and they said there wasn't a problem with the claim as the temperature was 105 degrees and they didn't have them in a refrigerated truck. They said to call the shipper, which I did. I called Sue and she was very resistant to doing anything about it, told me that since they had been in refrigeration that it was perfectly normal for them to be wilted and to cut the stems & put them in water. (Which I had already done). I became so frustrated talking to her I finally just told her to never mind, I'd eat the $155.00 and just move on. So this is me moving on. Unless you plan on picking them up locally, I really can't recommend this business. read more