1. Giggles Childrens Resale

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Quincy, IL

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Giggles Childrens Resale

4.0 (1 review)

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9 years ago

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The Crossing Thrift Store - Quincy

The Crossing Thrift Store - Quincy

3.5(2 reviews)
0.4 mi

This is the Annex for the other store, so although not as large, there is a good selection of…read moreclothing. I will say there is a much larger selection of other things that are not available at the other store such as housewares, furniture, books, and business attire. This is a great location where the prices are very reasonable.

Yesterday was my first time coming to the thrift store. I previously went to the one in town (I'm…read morenew here in Quincy so just looking around). came in yesterday. Spent around $41. I got jackets, shirts, and movies. I got about 8 to 9 movies yesterday. By the time I got home and wanted to play one of the movies that I bought, I discovered that there was a wrong movie in the case. I got " easy A" but inside was " 16 candles". By the time I discovered it the store was already closed. I tried to call that day, but of course it was closed. So I called this morning. Spoke to somebody. They said they usually check the movies maybe this ones slip through and then I can either exchange or get a refund. I told them that I would be coming closer to the end of the day because I was busy. Came in around 3:30 today finally was help, the ladies seem to have an attitude as if I was lying to her about not getting the movie that I wanted. She began throwing the movie into the trash; after I said, I didn't want to pick another movie due to me getting all the movies that I wanted yesterday. She just pulled out $2.16, with no response and handed me the money to me as if I was trying to steal from their business. I don't think after this interaction, I will be coming back into this business due to the lack of professionalism and customer service that was given at this time in the establishment.

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The Crossing Thrift Store - Quincy

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Boyer's BootnShoe - Worn top of tongues on pair of Timberland boots.  Doesn't appear to be genuine leather.

Boyer's BootnShoe

4.5(13 reviews)
2.4 mi
•$

These people are great. Super friendly. I had a bit of a drive to get there. I was dropping off a…read morehat to get shaped. In learning of my drive, they were able to work me in so I didn't have to make another drive to pick it up. I'm not someone that easily interacts with others but they made me feel right at home, great welcoming smile. I was charged about 1/3 of what I was optimistically hoping to spend. I should have brought my boots also. Even though I have no immediate need, am hoping I end up there again.

9/21 - Final Update: The owner of the business personally contacted me to apologize for situation…read more We spoke for a few moments and he was sincere in stating what occurred is not how he wants his business to treat any customer. He indicated, however, that my work request is not a task that his staff normally completes which may have been part of the reason it was not completed. Regardless, I am deeply grateful to Boyer's for making the outreach and sincerity of all apologies offered in response to this situation. Given that I do not current have any boots in need of tapering, I do not know if I will make a second attempt to have them narrow any boots shafts in need of such in the future. I do recommend that a clarification to their website for this service be made if needed. ________________________________________________________________________ This is an update to my initial post. On 9/14, I sent a letter to Boyer's detailing my experience with the company but did not ask for any specific action to be taken as I do not know where responsibility falls. I received an email from "Z" on 9/18 apologizing for the situation and explaining why it occurred. "Z" did note that the situation is not one the business wants for any of their customers and asked, in so many words, if I would be willing to give them a second chance for my business. Unfortunately I have sent the boots elsewhere for alterations and I can not cancel the work order as I have already paid for such. At the moment, I do not have any items in need of work but that may change rather soon. I am, however, deeply appreciative of the response to my efforts to apprise Boyer's of the situation.

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Boyer's BootnShoe - Worn padded collars of same Timberland boots.

Worn padded collars of same Timberland boots.

Boyer's BootnShoe - Boyers Repair Department

Boyers Repair Department

Boyer's BootnShoe - Four of the five generations of the Boyer's family

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Four of the five generations of the Boyer's family

Giggles Childrens Resale - vintage - Updated October 2026

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