My wife and I really wanted to extend our greatfulness to the whole staff at UCAN for the amazing…read morejob they did with our 2 cats. Big Fluffy and Little Fluffy are doing excellent after their surgeries of being spayed and were treated for various other things they had going on. We appreciate all the love and care and would definitely recommend trusting your pet with them.

you don't know what a great service this is until you move to a state like Florida that has the…read moremost deplorable services for cats and dogs, its disgusting the amount of starys left to die in the heat. When in Ohio I have over 50 cats spay and neutered and I only had one problem because the woman insisted my cat be put in a trap outside and she got out because I never used a trap

If you love your pet, avoid this place like the plague! We took our dying dog there yesterday…read more They asked if we had a problem putting our girl "in a cage" because she was dripping urine, and they didn't want their lobby messed up. I said she wasnt going in a cage, We waited outside where my dog paced for 3 hours. It was too painful for her to lay down or sit down. They said they would bring her a bowl of water, but they did not. They were not busy, at all, but said they had an urgent case come in. If they had a case that was going to take hours, they should have directed us to another center. After 3 hours, someone came out and said the plan was to "stick" a needle in her bladder to get some urine, and it would be another 45 min. Ouch, they really said "stick". I said we were leaving. Took our baby girl to Care Center in Sharonville where they gave her immediate attention. First thing they did was give her an injection for pain. They did some testing and found a blockage, probably bladder cancer. Dr Armstrong met with us and gave us a detailed explanation and answered all our questions. They made her comfortable and sent her home with us., where Angel's Paws helped us send our beloved Tilly to heaven. Grateful thanks to Care Center and Angel's Paws. And shame on you MedVet.

After a negative experience at the Dayton location, we came to this location seeking care for our…read morecat. They were able to get him in for triage almost immediately. The care team was incredibly kind, caring, and positive. They took the time to speak with us and make sure we understood what was going on. We eventually were able to get in to see the vet where we discovered that his condition would require a hospital stay and surgery. They walked us through every step of the process and promised the utmost care and continuous monitoring. They have done an excellent job of keeping us updated on his condition and I'm very grateful for this MedVet location and their outstanding staff for taking such good care of my cat and getting him the help he desperately needed before his condition worsened.

I was a new client and I brought a stool sample in. So several weeks later on my next scheduled…read morevisit, I said to the vet , the stool specimen was OK. Right .He stated no one called you. I have told them about that. He left the room ,came back with medication for my dog and instructions when I should bring back another specimen, and this was no charge. I brought the specimen back as advised, and the person at the desk tried to charge me and I explained to her that the vet stated there was no charge. So then I'm assuming it was a vet tech that came out ,she was very rude to me and stated he is compensating you ,but only if you call for results on Monday. She said this to me more than once. I didn't want to make a scene but as a new client, no one informed me I was supposed to call for results. My prior veterinarian always called us if the results were abnormal. I was very happy with the vet. but for this vet tech to reiterate more than once that I had to call, Monday was ridiculous . considering my puppy did not receive treatment in a timely manner.

If I could give no stars I would. My cat buddy who is almost 4 started hacking. He would do it…read moreperiodically so I figured a piece of food was caught or a hairball. By the next day he was lethargic, labored breathing with his mouth open, wheezing, watery eyes and nose and sneezing and coughing. I called my regular vet and they couldn't get him in. I called mobile vets. They were booked. I ended up getting a hold of woodridge animal clinic. They got me in within a couple hours of calling. I go in. The receptionist was really nice as was the vet tech who got my info. Dr.legoretta took x-rays. Now all I had was 300 dollars. I explained that I thought buddy had pnumonia and had spread it to my other 6 cats. He proceeded to tell me that buddy had a possible blockage and gas in his stomach which was causing his organs to shift up causing the labored breathing. He did give him a b12 injection and a steroid.told me he didn't think it was viral or bacterial so he wasn't going to prescribe any antibiotics. I asked well how come it has spread to my other cats if it's not viral or bacterial. He response and I quote was maybe all your cats ate the same thing and they are blocked. I mean are u serious? So I came home mad and upset. I used to be an rvt. So I got some aqua mox which is amoxicillian for fish aquariums. A friend sent me some albuterol and I have some homeopathic nose relief for cats.ive been dosing since Thursday and doing breathing treatments on buddy 3 to 4 times a day with a humidifier in my bathroom. The symptoms on all cats are going away. They are not labored breathing or congested. They still need to be treated for another week but are much better. Ohh and the gas that he said was in their stomach causing their organs to push up and couldn't breath was actually air because they were mouth breathing. I paid 250 dollars and he could have killed all my cats if I hadn't trusted my own gut as an ex registered vet tech. And he took 2x-rays.a lateral view and a verticle view. The vertical view looked fine but his lungs looked a little cloudy in the lateral view. He told me it was air. No it was infection from the pnumonia. I'm writing this review because this vet could have killed my cat. You mean to tell me you see a cat with labored open mouth breathing, goopy eyes and nose and congestion, sneezing and coughing so hard he would scream and your diagnosis is a possible blockage and his organs being pushed up from gas in his stomach. This was pnumonia not your bs diagnosis. So if you want a dead animal go to this vet. But I will never ever go back there ever again. And if I were you I wouldn't either.

I read reviews that this place sees reptiles and had positive reviews for that. Our usual snake vet…read moreis OOF today and we have an emergency. We were told they do not see hognose snakes. ?!?!? It's still a snake?? Didn't even bother to try to give info on who else to try. I should've known since I dealt with them years go with a rabbit emergency, and wound up saving her myself via research. I'd avoid this place. Two strikes, would never give a 3rd.

This vet doesn't know what he's doing and he will squeeze all the money out of you that he can. My…read morecat I was made to believe would always have an infection and I would need to inject medicine in her till it stopped working then we'd need to put her asleep he said. I took her to another vet and found out the vet at Misty Vistas had no idea what he was doing. My cat within ten days the infection was gone. We spent thousands at Misty Vistas thinking it was something much worse. The months I spent injecting my cat with medicine she didn't even need was rough. I'm very unhappy with Misty Vistas I would like my money back and I wouldn't recommend this place

Poor treatment. They made mistakes that were a safety concern and didn't rectify it or acknowledge…read moreit. over priced and the worst vet I've been to.

I recently took my dog to Lebanon Animal Clinic. Although the front staff was friendly, the…read moreveterinarian I saw was rude and seemed to lack the basic knowledge one would expect from the person taking care of your pet. Her exam was a few seconds long and she was quick to prescribe a bunch of expensive tests. The worst thing is that she is the OWNER of the clinic. Do not take your beloved pet to this clinic.

Easy appts. Friendly staff and most vets I have ever seen in one office, so I guess that is why…read moreappt. are easier to get in to. The office is always clean and no smelly odors. I just wish it was closer to us.

Front desk is courteous, efficient and pleasant. You could tell they enjoyed their job…read more Dr Rich and his aid were impressive. They knew how to work with a working breed (malinois). They weren't afraid of him and respected my decision to handle him to ensure safety. Also appreciated their positive attitudes (could tell they appreciated and respected working dogs).

In response to Vivian.. I was a client in the lobby while the receptionist was, I presume on the…read morephone with you today.. she was incredibly patient with you. I could hear you yelling at her through the phone.. and she was unable to even get a word in. I see that in all of your reviews you never have anything nice to say about any business. Your review was unfair and unwarranted. The poor girl tried to work with you but you never gave her a chance.. seems like you're the one that wasn't listening.. The staff and the Dr are WONDERFUL. I would never trust my cats with anyone else.. I've been a client for over 15 years.

Staff is unbelievably rude. I explained why I was there and the tech didn't hear a word I said. I…read morehad to repeat myself and then answer questions to which I had already given the answers. Doc eventually looked at my cats ears and teeth but not before giving me the high school teacher feel lecture about every vaccine he wanted my cat to have and why I'd be a horrible cat mom to not over vaccinate my indoor cat. I was rushed out of the treatment room after the appointment before I could even get her into her carrier the tech was rushing to spray everything down to get ready for the next number in line. The medicine I was given was labeled TBD ear solution. I called the next morning to find out the name of it. I was told I was being rude for asking. Then they put the doctor on the phone who was rude, condescending and wouldn't give me the name of the med. I finally said I just want to know the name of the antibiotic. I finally got that plus another lecture about how rude I am for asking. NEVER going back!

A business that has went downhill quick. I have lived here my whole life and everyone went to this…read moreplace(before they switched doctors). I know no one that goes here anymore. They are disrespectful to paying customers. So many other great places to go. Avoid this one at all costs! Your pet will get the care they deserve.

I saw Dr Kurtzman for my 12 yo Chihuahua. I have had issues in the past with this doctor, he was…read morerude and unprofessional then. He lived up to it again today. I must say that the staff that was assisting him today was particularly rude as well. I took my dog in for shortness of breath. Long story short he wasn't going to treat her told me she was critical and suggested that $250 wasn't enough to even put her down. He did however tell me if I came up with more money he may be able to diagnose and treat her. I have always loved Dr Horton, who deserves the vacation she is on, but I will never return to this clinic again.