This group is the most unprofessional and petty business I have ever worked with... 8yrs ago I received treatment, paid a significant fee for services but kept receiving bills for charges I never requested. When I pushed back that I did not ask for these additional services, I did not authorize these additional services and would not pay the additional fees, they started harassing me with calls and letters. They eventually refunded me the significant fees I had already paid and said "Good luck". I didn't think much of it until recently. I need GI treatment again, 8yrs later, and apparently I have been black balled from every Dr in their group. I never knew they did this (black balled me), didn't know it was possible and certainly can't understand how one person could cut me off from so many Dr's that I have never done business with - which appears to be a significant group of GI specialists in the Jackson area. Petty and unprofessional.... It's interesting to read other customers complaints, seems to be a pattern. If you don't pay them whatever they want, they cut you off from all GI Dr's... Additional update..... After speaking to local medical professionals about GI Assoc, I've learned that the Madison office has been getting a lot of bad press recently, from patients AND the Dr's working there. I've heard that a large group of veteran Dr's very recently left the Madison location in protest of how the business has been run. Now I know there's something going on, when even the Dr's / employees are leaving. Apparently, the Dr's are not happy with the business group that owns / manages the Madison office and the Dr's are moving to other practices. So many Dr's left that it appears the Madison office may be shutting down. Sorry Julia, the customers are Not the problem. If you have a bad experience with any business - please, PLEASE post on Yelp. Help the public be more informed. read more

they will not forward my insurance to Lakeland radiologist. Lakeland is taking my bill to a collection company. they won't call GI office. a bunch of crooks. read more

I have never written a terrible review in my life, and I've been reluctant to write a negative review about GI Associates just because I personally know a number of the doctors there or their spouses, but I feel compelled to say I had a terrible experience at GI Associates and would not recommend it to anyone. I'd been feeling bloated and gassy and extremely uncomfortable for a couple of years, and feeling that way seriously interfered with my quality of life. I went to GI Associates in hopes that they could figure out what was wrong. Dr. Runnells immediately scheduled a colonoscopy (prior to suggesting diet changes, etc. that would not have cost me thousands of dollars), among numerous other tests, and charged me upwards of $10,000 in total. After my colonoscopy, they discharged me with basically no explanation of the colonoscopy results or what they meant. I heard nothing further from my doctor, and they did not provide any fix to my problem. It was clear to me that all they cared about was make money off of me with little regard to whether my condition actually improved. To make matters worse, when I paid in advance for the colonoscopy, I specifically asked if the payment covered all charges associated with the colonoscopy and was told "Yes, you will not be charged anything further." That was a lie. I even wrote on the paperwork I signed before my colonoscopy that I only agreed to pay the amount I paid in advance, and I didn't agree to pay anything further. However, weeks after my procedure, I received a bill for $143. Then I received another bill for $90. I wrote back to GI Associates first, then to the third party debt collector after that, explaining why I did not owe them another $230 and requested that they cease all further communication with me. However, the third-part debt collector - Frost Arnett - continued to send me harassing letters over a measly $230 which I refuse to pay as a matter of principal because I don't owe it. I've probably received 12-15 letters either from GI Associates or Frost Arnett demanding $230 when I've already paid them twenty times that for no results whatsoever. As an attorney, the letters don't intimidate me, but it is ridiculous and harassing that they continue to send them, and their continuing to send them is a clear violation of the Fair Debt Collections Practices Act. If I receive one more letter, I'm reporting them to the CFPB, and I might sue both of them. read more

Madison Dr Jeffery McCrary New to this practice! Very professional! Answers questions, puts you at ease. read more

I have had issues after an esophageal dilation from another doctor so I wanted a 2nd opinion. I explained this when requesting an appointment from GI Associates. Dr. Brannan was the most unprofessional rudest human being I have ever dealt with in healthcare. He spoke to me so demeaning and crude right in front of my 12-year-old daughter. I had to walk out to keep from getting angry with him. Newsflash: these cell phones have recorders!!! He stated I put him in a tough position coming there. I'm concerned for my health. People get 2nd opinions everyday! If GI Associates doesn't want to give 2nd opinions, why did they make me an appointment? Dr. Brannan could have simply stated he didn't want me as a patient, he didn't have to speak to me that way. I'm also needing a doctor for colon polyps and diverticulitis. IT CERTAINLY WONT BE FROM THIS PLACE. I WOULDN'T LET THEM TREAT MY DOG!!! read more