Great customer service…read more Knows what they are doing. I'm glad we have them in the area to service my bike. Entire fam uses Trek.

First rate bike techs. Very fair pricing and very knowledgeable technicians. Do take a minute to…read moretour the showroom but leave a lock your wallet as the new bikes are expensive.

Great service and awesome e-bikes! They made everything so easy and seamless. So much fun to bike…read morethe Centennial Trail on our visit.

Four of us rented e-bikes, for a ride on the Centennial Trail. They were so helpful and patient…read moreteaching us to use them and the bikes are very well maintained. We definitely recommend the folks at Coeur d'Alene bike Company! Hope to try out their shop in Kellogg next time.

They care. Everyone like myself invested in a bike that we know can handle what we put down on…read moretrails (asphalt or dirt). When it hits the fan, you can really use a helping hand from people that care. That's what this business does, is put care into your repairs and tuning as if it was their builds.

I took my bike here for service and REPEATEDLY emphasized that I did not want any frame damage…read morewhile doing the repair. I was assured by the manager Dan Nordendale that my bike would be taken care of. Instead, they chipped and gouged my frame in numerous areas, causing more damage then 2 seasons at Silver Mt Bike park. On top of that, when I suggested (validly) that a small amount of time masking the area they were working on could have prevented the damage, I was cursed at and gaslit by none other then the manager Dan himself. This business is terrible and they DO NOT care about your bike. They didn't hesitate to charge me $100 an hour for their "service". Wish I could rate them zero stars. If you care about your bike at all find a better shop, any of them out there are better then this joke of a business.

I just bought my first ebike. I'm so excited. They helped me go over all the features and answered…read moremy questions thoroughly. I can't speak to bike repair or purchasing accessories, but my experience buying a new bike was top notch. Thanks so much!

Bought a couple Velotric Discovery 2 Ebikes thanks to Josie's helpful knowledge we are absolutely…read moresatisfied. 1st ride 24miles and battery did not dip past 86%. Thank you!

Paul (the owner) operates a classic hole-in-the-wall bike shop as if it were out of some back alley…read morein Paris, Rome, or Bloomington, Indiana. Now if Paul will add a few chairs and an Espresso Machine for shop talk on '70-80s era road cycling, ie, Greg LeMond!! Don Winant Spokane, Washington

Bike was promised to be done on a Thursday, come Monday it's still not done, I called, he said 2…read moreo'clock, so I went in and he still hadn't touched the bike yet. Waited my whole day off for the bike to be done and now I gotta take it somewhere else. False promises = upset customers. I don't have off all week to wait to pick up a bike. I can't tell you how much we wanted to like the place.

As a new E-Bike owner I'm always looking for accessories and Help, and the only Bike shop open on…read moreSunday's in Coeur d'Alene is Best Bike-N-Boards, I don't know his name but very helpful in sorting out my problem, at a very reasonable price! will be back! Thanks

TL;DR: Solid dudes, quality service, affordable pricing, excellent vibes! They've definitely earned…read moremy trust and loyalty, which is not something I give lightly. I've only been mountain biking for maybe 10 months and have stumbled through everything with little to no direction besides random google searches. I know next to nothing about my bike besides how to stay on it (most of the time) and they've been super patient with answering all my newbie questions without making me feel dumb for asking. I've never felt over sold and even when I couldn't cover an upgrade I wanted at the first service, Josh still got stuff ordered and my bike prepped for when I was ready. They get me in quick, get work done by the promised time, and are very easy to work with. One of the things I am most stoked about was switching to tubeless but my tires weren't compatible and I'm clueless about shopping for pretty much anything bike related so I had to just blindly trust that they'd hook me up with the right stuff. I am SO happy I did because the improvement was immediately noticeable and I'm way more confident leaning the bike now that I don't have to be afraid of it sliding out from under me. In my experience, purchasing something blind and actually getting something that exceeds your expectations doesn't happen often these days and I think it speaks for their honesty and knowledge. I've also been on a couple of their shop rides and Morgan (and the rest of the group too) has done an awesome job making me feel welcomed and introducing me to local trails. It just shows how much they care about fellow cyclists and want to encourage everyone to get out there, feel supported, learn, and have fun.

Quick service. Efficient and friendly. Will return…read more Readily diagnosed my braking and chain problems

I had a maintenance issue unrelated to cycling. They could have easily turned me away, but instead…read morethey were super helpful. The shop was well stocked with bikes and cycling gear. They really helped me out when I was in a bind.